Online course refund strategy

1. Collect evidence

Ask the registration agency for the identification information of the instructor as a teacher, such as the introduction of the university official website and the work certificate stamped by the university.

If the institution cannot prove that the teacher is a university teacher, or the teacher is not a university teacher, but the net name is XXX University teacher, it is suspected of running a school illegally.

Apply for protection of rights

Call 123 15 or log in to official website on 3 15 to report complaints and protect rights. You should fill in the illegal information of the other party accurately and truly and express your demands.

waiting process

Generally, within 7 working days, the staff of the Market Supervision Administration will contact you, or the organization you signed up for will contact you. Usually at this time, the organization will give you a refund. At least we have contacted all the students who applied for a refund so far. In this way, except for silent learning, almost all other institutions have succeeded, because except for silent learning, most other institutions in Jiangsu that specialize in transferring to this online course are students or social workers, which is illegal in itself.

4. Legal basis

In 20 18, the general office of the Ministry of Education issued the Notice on Doing a Good Job in the Special Management and Rectification of Off-campus Training Institutions, requiring all localities to do a good job in the rectification of off-campus training institutions and strive to complete the rectification before the end of 20 18. The notice requires that subject teachers who have not obtained the corresponding teacher qualifications should register for the teacher qualification examination in the second half of 20 18. If the teacher qualification examination fails to obtain the teacher qualification, the training institution shall not continue to employ him for subject training.

I hope my answer is helpful to you.