You can call Sunny to ask about the cancellation, or cancel it in official website, or go to the office. You can complain to the Administration for Industry and Commerce, the Public Security Bureau, the fire brigade and the brigade. If you have any questions about paying taxes, ask the tax bureau. If you have any questions about service and food hygiene, ask the health and epidemic prevention department. If you have any problems in employment, please contact the labor department. Please consult the price department if you have any questions about the price. At the same time, it will also involve the safety production supervision bureau and other relevant organs.

1. 3 15 consumer protection solutions:

1. negotiate with the operator.

2. Ask the consumer association for mediation.

3. Complain to the relevant administrative department.

4. According to the arbitration agreement reached with the operator, apply to an arbitration institution for arbitration.

5. Bring a lawsuit to the people's court.

Second, what will happen to 3 15 after the complaint?

1. After the consumer complains on 123 15, the Consumers' Association (123 15 is the telephone number of the Consumers' Association) will organize the merchants to negotiate and solve it. If the negotiation between merchants and consumers is not good, the Consumers Association will report the matter to the administrative department for industry and commerce;

In fact, 123 15 is only a consumer complaint handling institution set up by the industrial and commercial bureau, that is, it handles consumer complaints from a fair and just perspective, and generally only mediates without punishment.

2. If a merchant is complained of infringing on the rights and interests of consumers, the administrative department for industry and commerce will investigate the behavior of the merchant and impose administrative penalties on the merchant (enterprise, merchant) according to the investigation results. Including revocation of business license, fines, confiscation of illegal income, and order to suspend business. ;

3. If the merchant infringes on the rights and interests of consumers, consumers can file a civil lawsuit against the merchant (enterprise, merchant) to the court, and ask the merchant to make various compensations.

Legal basis: Article 15 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, consumers have the right to supervise goods and services and protect consumers' rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.