Quality Month Activity Plan 1 According to the requirements of the Notice on Launching the 20XX Quality Month Activity of Construction Company, combined with the actual situation of the company, in order to effectively improve the quality management level, further improve the entity quality, and further improve the hidden acceptance of the project, the "Quality Month" activity was carried out throughout the company through company research. The specific activity programs and measures are as follows:
I. Guiding ideology
Under the guidance of the "Quality Month" activity of the construction company, enhance the quality awareness of all employees and participate in quality management in the activity plan. Focusing on the characteristics of engineering foundation construction, we should firmly grasp the key links of product quality control and comprehensively improve the quality control level. Create the company's quality brand, and create a good atmosphere for all staff to attach importance to quality management, participate in quality control, supervise quality problems and enjoy quality and welfare.
Second, the theme of the event
Create a quality enterprise and create a better life together.
Three. Arrangement of key activities
(a) the establishment of "quality month" activities leading group.
For the smooth development of the company's "Quality Month" activities, the "Quality Month" activities leading group and executive group were established.
Leading group:
Team leader:
Deputy team leader:
The main responsibilities of the leading group of "Quality Month" activities are:
(1) Draw up the objectives of this activity.
(2) Organize quality month publicity activities.
Senior management team:
Team leader:
Deputy team leader:
Team members: heads of various departments of the project department and professional engineers.
The main responsibilities of the "Quality Month" activity implementation team are:
(1) Organize the work of this activity.
(2) Organize the implementation, inspection and rectification of quality monthly activities.
(ii) Developing specific content
Activity 1: Post the slogan "Quality Month".
Time: September 20XX1—September 30, 20xx.
Location: eye-catching location on the construction site
Content: create, contribute and enjoy high quality.
Responsible department: each project department.
Activity 2: Quality and Safety Inspection
Time: 20XX mid-September
Scope: projects, etc.
Inspection method: from September 20XX 1 day to September 20xx 10, each project department will carry out self-inspection and self-correction activities; 20XX In mid-September, the Engineering Management Department organized various departments to conduct centralized inspection and urged rectification.
Responsible departments: marketing planning department, engineering management department, cost management department and various project departments.
Activity 3: Organize the learning and education activities of the quality management standard of engineering construction enterprises (GB/T50430—2007).
Time: September 20XX1—September 20xx 10.
Location: Office
Content: Code for Quality Management of Engineering Construction Enterprises (GB/T50430—2007).
Responsible departments: General Department and Engineering Management Department.
Activity 4: Carry out technical and quality investigation activities of "solving a common quality problem and jointly improving the quality management level".
Time: September 20XX/10 —20XX—September 20, 20xx.
Content: topics such as water seepage in key parts of the project, cracks in various parts, water leakage in pipelines, and quality weaknesses in the intersection of installation and civil engineering.
Requirements: each project department and engineering management department choose a topic (not limited to the topic category of "content", combined with the actual situation of each major) for research; All departments shall summarize relevant data to the Engineering Management Department before September 25th, 20XX.
Responsible departments: Engineering Management Department and various project departments.
Activity 5: Report on "Quality Month"
Time: September 20XX1—September 25th, 20xx.
Requirements: Each project department and department shall have at least one relevant report.
Responsible department: General Department
Fourth, the specific requirements
(1) Carefully organize and pay close attention to implementation.
During the "Quality Month" period, the company is in a critical period of construction, and quality management is very important. All departments and project departments should attach importance to it ideologically, actively participate in it, and make careful plans and arrangements. All departments and project departments should take actions, and everyone and every link should take responsibility for quality management from me. Ensure the smooth development of "Quality Month" activities.
(2) All departments should work together to improve.
In September, the "Quality Month" activity group organized all project departments to improve the quality management level of each project department by self-examination and mutual inspection. During the inspection, the inspection personnel should raise their awareness, conduct a comprehensive, all-round and whole-process inspection in accordance with relevant quality management standards, and rectify the quality problems found in time.
(3) Based on innovation, enhance effectiveness.
While actively participating in the "Quality Month" activities organized by the company, each project department should stick to being close to reality, go deep into the field, overcome a common quality problem, innovate working ideas, and ensure the effectiveness of the "Quality Month" activities.
Verb (abbreviation of verb) summary, reward and punishment
At the end of September, the executive team of "Quality Month" summarized this activity. Reward individuals who have won awards or performed well in this activity; The official document writing model will punish individuals who do not cooperate in this activity. Evaluate from the following aspects:
1, contribution to this activity;
2. Enthusiasm to participate in this activity;
3. Cooperate with quality and safety inspection and rectification;
4. Development and implementation of various activities.
Quality Month Activity Plan 2 I. Purpose of the activity:
According to the meeting spirit of the Central Economic Work Conference on further promoting the "quality improvement" activities, as well as the document requirements of AQSIQ, Shanghai General Administration of Quality Supervision, Inspection and Quarantine and Guangming Group on carrying out the "quality month" activities, combined with the food safety management experience of the World Expo and the annual quality work plan of the Group, the quality awareness of all employees and the quality management level of the Group were improved through the "quality month" activities of Yimin Group to serve the smooth implementation of the new three-year strategic plan of the Group.
Second, the theme of the event:
Grasp the improvement of quality level and promote the transformation of development mode.
Three. Activity arrangement and time node:
This year's "Quality Month" activity of Yimin Group is divided into three stages: propaganda preparation, activity implementation and summary exchange. The specific arrangements are as follows:
(A) publicity preparation stage
Time node: early September.
Activity arrangement:
1. The Group and its affiliated enterprises convey the requirements of "Quality Month" activities, and formulate a feasible "Quality Month" activity plan in combination with the Group's annual quality work plan and specific conditions.
2. The Group and its affiliated enterprises publicize the "Quality Month" activities among all employees in various forms, learn quality management knowledge, carry out rationalization proposals and other activities, and create a good atmosphere for all employees to participate in the "Quality Month" activities.
(2) The implementation stage of the activity
Time node: in the middle and late September, some activities lasted until 65438+February.
Activity arrangement:
1. All enterprises affiliated to the Group carry out various quality month activities in an orderly manner according to the requirements of "quality month" activities and the activity plans of each unit. At the same time, actively cooperate with the Quality Supervision Bureau of Shanghai and all districts and counties, Guangming Group and Yimin Group to carry out various activities during the "Quality Month".
2. "Quality Month" essay activity.
This essay activity is based on Yimin Daily, Group website and Yimin Science Park blog. The content of the article should be closely related to the theme of "Quality Month", which can involve the experience of quality management and the introduction of excellent quality management methods of enterprises. , can also be the work experience of quality workers. The manuscript is recommended by each unit and published uniformly after being reviewed by the Quality Management Department of the Group. Please recommend the manuscript to the technical department before September 20.
3. "Quality Month" special lecture activities.
During the "Quality Month", the Group will invite quality experts to organize a special lecture combining the current hot issues of quality management and the food safety issues of the Expo. The time is tentatively scheduled for mid-September.
4. Visit and exchange activities.
During the "Quality Month", the Group will arrange a quality management visit and exchange activity to visit two enterprises (one inside the Group and the other outside the Group). This visit and exchange will be conducted in the form of on-site observation and theme exchange. The time is set for late September.
5, quality supervision and inspection and product sampling activities.
During the "Quality Month", enterprises should do a good job in quality supervision and inspection, and be ready to accept the quality supervision and inspection of Guangming Group at any time. Yimin Group will also organize quality experts to carry out centralized supervision and inspection of enterprises according to the annual quality management work plan, and do a good job in intensive sampling inspection of high-risk products and Expo products.
(3) Summarize the communication stage
Time node: 65438+1October-165438+1early October.
This "Quality Month" ended at the end of September, and the Group will organize a summary exchange meeting of "Quality Month" in early October of/kloc-0, and Guangming Group will also organize a summary and commendation activity of "Quality Month" in the middle and late October of/kloc-0. All units should focus on the following work in the summary and exchange stage:
1. According to the annual quality work of enterprises, the food safety of the World Expo and the activities of "Quality Month", the quality management ability was improved by improving the quality management system and revising the quality management system and operating procedures.
2. Combing the Expo Quality Management Year activities of Guangming Group and Yimin Group, do a good job in combing and recommending the deeds of advanced quality management units and individuals.
3. Each unit shall form a summary report on the activities of "Quality Month" and submit it to the Technical Quality Management Department of Yimin Group before June 8 10.
Quality Month Activity Plan 3 I. Guiding ideology
Our school aims at scientific teaching management, standardized teaching behavior, institutionalized teaching routine and diversified teaching evaluation, and formulates this plan in combination with the development of the school.
Second, the activity time
Xx year1October 8th 10 —— xx year1October 3rd1.
Third, the leading group
In order to ensure the smooth development of "Teaching Quality Month" activities, a leading group for "Teaching Quality Month" activities was established. The members of the leading group are as follows:
Team leader: Lian
Deputy Head: Li Zhigang
Members: all teachers
Four. Activity content and time
1, Propaganda Learning (10.8 ——10.12): Organize teachers to learn the Guiding Opinions on Primary School Teaching and clarify its requirements. Determine the theme and make the monthly activity plan of school teaching quality.
On October 8th, 65438, 10, a school activity plan was made according to the requirements of the school.
65438+1Oct. 9 —— 65438+1Oct.1Concentrated and dispersed study of the Guiding Opinions on Primary School Teaching.
10 June 5438+02 Check the teacher's study notes and gain some experience.
2. Execution program (10.15-10.31):
Carry out regular teaching supervision with "two views, three comments and five investigations" as the main content.
"Second Reading": (10,15-10, 16) The first is to see whether the lesson preparation has reached the six preparations (that is, lesson preparation standards, lesson preparation textbooks, lesson preparation students, lesson preparation teaching methods and lesson preparation learning methods), and the second is to see whether the activities of various teaching and research groups have been carried out.
"Three comments": (10,17—10,24) Conduct a big contest of classroom teaching for all teachers, and evaluate classroom teaching, teaching plans and lectures in the contest.
"Five investigations": (65438+1October 25th-65438+1October 26th)
First of all, check whether the teaching plan, measures are operable and the curriculum is reasonable.
Second, check the lesson preparation notes, whether the teaching progress is consistent with the plan, and whether the teaching methods meet the curriculum standards.
Third, check the homework correction record, whether the number of homework is consistent with the teaching content, whether the homework layout reflects the "student-oriented" hierarchical homework, and whether the correction reflects the requirements of "all staff and all".
Fourth, check whether teaching reflection is timely and instructive to classroom teaching.
Five, check the lecture notes, whether the record is complete, whether the process is detailed, and whether the evaluation is complete. Establish and improve various teaching management systems and basic materials.
The guidance office should collect and sort out all kinds of management systems and inspection and evaluation materials in a timely manner, fill in all kinds of reports and evaluation forms carefully, make statistics and publish them in time, and formulate relevant teaching management regulations and teaching quality inspection and evaluation methods in combination with the actual situation of the department.
3. Reflection summary (10.29-10.31)
Verb (abbreviation of verb) measures and requirements
1, raise awareness and pay close attention to implementation. Each teaching and research group should do a good job in the teaching and research activities and teaching competitions of this teaching and research group according to the requirements of work arrangement.
2, strict evaluation, to be open, fair and equitable. Teachers should make preparations in advance, do a good job in classroom teaching, standardize teaching behavior, and actively participate in teaching and research activities and speech contests to improve their professional level and management ability.
Quality Month Activity Plan 4 is to fully implement the two-year action plan of national, provincial and municipal construction project management. Combined with the actual situation in our region, our bureau will carry out the "Quality Month" activity with the theme of "continuously promoting the standardization of waterproof technology and striving to improve the quality of engineering entities" in September this year. In order to ensure the smooth development and effectiveness of the activities, this plan is specially formulated.
I. Guiding ideology
In-depth implementation of the two-year project quality management action in our district, strengthening the control measures for common quality defects of residential projects, enhancing the awareness of quality responsibility and management ability, improving the quality of employees in the construction industry, promoting the standardization of project quality management and fine chemical work, promoting the effective management of common quality defects of projects, obviously improving the overall level of residential construction quality and the people's satisfaction with project quality.
Second, the theme of the event
Continuously promote the standardization of waterproof technology and strive to improve the quality of engineering entities.
Third, the activity time
20xx September1~ September 30th.
Fourth, organizational guarantee.
In order to strengthen the organization and leadership of the "Quality Month" activities, our bureau established the "Quality Month" activities leading group with the following members:
Team leader: Zhang Qiquan (Director of District Housing and Construction Bureau)
Deputy Head: Ma Qisheng (Deputy Director of District Housing and Construction Bureau)
Chen Guoqiao (Deputy Director of District Housing and Construction Bureau)
Deng (Deputy Director of District Housing and Construction Bureau)
Members: Gu Jianhui, He, Zhu, Yuan,,,, Lin.
There is an office under the leading group, which is responsible for organizing and implementing the "Quality Month" activities. The office is located in XX District Construction Engineering Quality Supervision Station (hereinafter referred to as District Quality Supervision Station), and the director of the office is Gu Jianhui.
Verb (abbreviation of verb) activity content
(1) Vigorously promote and launch.
1. Organize real estate enterprises, construction units and supervision units in the whole region to hold the mobilization meeting of "Quality Month" in 20 16, introduce the activities and work arrangements of "Quality Month" in detail, put forward specific work requirements, clarify the division of responsibilities, and implement the work deployment to ensure the effectiveness of "Quality Month" activities.
2. Promote the significance, progress and highlights of the "Quality Month" activities in a multi-level, multi-channel and all-round way by using various media, such as briefings, billboards, internet, newspapers and periodicals, and create a good activity atmosphere.
(two) to carry out law enforcement inspection activities.
1. Carry out special inspection on quality management of ready-mixed (commercial) concrete production enterprises.
Organize district quality supervision stations, district Sanshui Office and other units and relevant industry experts to conduct special inspections on ready-mixed (commodity) concrete production enterprises within their jurisdiction. Focus on the quality management system, laboratory management, raw material management and production process control of enterprises, and supervise and sample raw materials such as cement, sand and stone. At the same time, check the management ability and level of the internal laboratory of the enterprise, check the laboratory pressure testing machine on the spot, and carry out the test ability comparison test.
2. Carry out law enforcement inspection activities on construction sites.
The district quality supervision station set up a special inspection team to randomly check the projects under construction in our district and select the inspection site. Focus on spot-checking the quality management behavior of on-site personnel, the implementation of intermediate acceptance procedures, the implementation of mandatory provisions and the quality of on-site entities, correct and investigate illegal acts, and urge the on-site to strengthen quality management to achieve the purpose of improving the quality of engineering entities.
(3) Continuously push forward the standardization process of waterproof technology in construction projects and improve the quality of engineering entities.
1, carry out on-site observation activities.
(1) Conduct on-site observation activities of external wall drenching test. Popularizing the external wall watering test in our district is an important measure to implement the two-year project quality management of the Ministry of Housing and Urban-Rural Development. Through the on-site observation activities, visitors can better understand the purpose and significance of the external wall watering test, and have a more intuitive personal experience of the implementation mode of the external wall watering test, laying a good foundation for the comprehensive promotion of the external wall watering test in residential projects in our district.
(2) Carry out observation activities at the waterproof construction site of the toilet. Water leakage in toilets is a common problem in quality letters and complaints. Through on-site observation activities, around the construction technology and management, this paper comprehensively analyzes the common waterproof quality problems and preventive measures, analyzes the waterproof practices of detailed nodes that are easy to cause bathroom leakage, and improves the waterproof quality awareness and construction technology of construction and supervision site managers.
Participants: persons in charge of construction and supervision of real estate projects under construction.
2. Hold special quality training lectures.
(1)XX city waterproof construction technology and quality common fault prevention video;
Participants: on-site construction quality inspectors and supervisors of real estate and public buildings under construction.
(2) Strengthen the lectures of the first responsible person of the owner.
Participants: project owner and supervisor under construction.
(4) activity summary.
Summarize the activities of this year's "Quality Month" at the 20xx 10 quality and safety meeting. Inform the development of various activities, commend the units and individuals who actively participate in the activities, popularize advanced experience, and promote the further improvement of the quality management level of construction projects in our region.
Work requirements of intransitive verbs
(1) All relevant units should combine the "Quality Month" activity with daily quality management, formulate technical measures, management measures and work instructions for the treatment of common quality defects, regard the treatment of common engineering quality defects as the key content of the daily quality inspection of enterprises, clarify the inspection focus of important construction links, and ensure the common engineering quality defects.
Implement problem management measures to promote quality management to a new level.
(two) all units should implement the work requirements of the "quality month" activities, and summarize them in time after the activities to further consolidate the results of the activities.
The fifth activity plan of Quality Month aims to make the company's service quality on the basis of by going up one flight of stairs, establish a good brand image of the company, realize the continuous improvement of property service quality and improve the satisfaction of owners. This month, the company will vigorously carry out the special work of "Quality Improvement Month" to provide thoughtful and convenient services for the owners. The specific implementation is as follows:
I. Steering Group
General director: Pei Guangqun, group leader: Song Tao, Shao Ruyuan, deputy group leader:, members: Su Changgong, Huang Ping, Wan, Huang Xianfeng, and Bai Jie.
Second, the purpose of the activity
In order to consolidate the service level of basic property, ensure the steady improvement of service quality, effectively narrow the gap with the management level of the property industry, and further improve the service awareness, work efficiency and service level of Jia Chuang property employees, the "Quality Improvement Month" activity was launched according to the requirements of the company's brand building.
III. Contents of activities
(a) the development of the rectification task schedule, the corresponding rectification plan as the basis for assessment. Hold a monthly mobilization meeting for quality improvement, strengthen supplier management, on-site rectification, personnel training, improve the form of records and documents, carry out morning meeting roll call and reception day for the director of the center, strengthen equipment operation services, pay a return visit to the owners, implement vehicle management plan, manage foreign personnel for decoration, and carry out surprise cleaning of decoration garbage.
(2) The monthly quality improvement work is transparent to the owner. Show the phased work objectives, holiday services, community cultural activities arrangements, operating income and public parts, the use of public facilities, the collection and use of motor vehicle land occupation fees, and the use of housing renovation and maintenance funds. Especially the contrast photos of this renovation activity, such as doorposts, vehicles, environment, green elevators, etc. Let the owner intuitively see the rectification effect.
(3) standardize gfd. Timely replacement of employees' damaged work clothes and badges reflects the good mental outlook of our employees. Unified requirements should also be put forward for the work clothes of the outsourcing party, so as to be clean and tidy.
(4) Combining routine monthly inspection, unscheduled unannounced visits and night inspection, and using relevant records such as operation records and work inspection records, the problems found in the inspection are traced back to the source, thoroughly rectified and hidden dangers are eliminated.
(5) Intensify publicity, and make public the company's 400 complaint telephone number, the office telephone number of the center director and the work email address of the general manager of the property. Listen to the voice of the owner and solve difficult problems for the owner in a timely and efficient manner.
(6) Each service center will pay a return visit to 100% of the complaints according to the problems recorded in the customer service reception table. A return visit can be conducted by talking with users, on-site inspection and inspection. Implement the "owners' reception day" system, improve service methods and expand communication channels. Listen to the real opinions of the owners extensively and effectively solve the problems reflected by the owners.
(seven) actively accept complaints from owners, strengthen household communication, pay a return visit in time, and train the unified rhetoric of urging property fees. Treat the key customers who are in arrears, receive them by special personnel, arrange a charging team to urge them to pay fees, divide the problems left over by the property and the scope of the property in the interview, and conduct various forms of return visits to form a good atmosphere and jointly improve and beautify the community.
(8) Outsourcing management. Focus on inspection of service quality, personnel etiquette, tools and materials, etc. And put forward rectification requirements for the phenomenon that does not meet the requirements. If the supplier fails to rectify or implement the terms of the contract as required, it will be punished according to the punishment standard in the annex to the contract. Evaluate the external contractors regularly, including the problems reflected by various inspections, the serious problems of suppliers and their improvement, the opinions of the owners, the service quality comparison of various service providers, spot checks, existing problems, etc.
(9) Performance appraisal. Further improve the sense of responsibility and quality awareness of the personnel in the quality department, ensure that the personnel in each position operate in strict accordance with the workflow, so as to reduce the quality problems caused by human factors and ensure the improvement of the work enthusiasm and attitude of the quality personnel.
Fourth, the implementation steps
(1) Deployment phase (May 4th to May 10)
All departments and property service centers of the company should strictly follow the inspection requirements of the quality improvement contract activity plan and the standard content of the red and yellow lines, conscientiously implement the plan and actively do a good job in mobilization and deployment.
(II) Implementation stage of each department (May 1 1 to May 24th)
In strict accordance with the requirements of system documents, work instructions and contract contents, carry out self-inspection and rectification in detail and comprehensively, form a work report of self-inspection stage, and report the self-inspection summary to the quality management department of the company before May 24.
(III) Company audit stage (May 25th to May 27th)
The company will form an inspection team, led by the quality department, to review the main inspection and key safety parts of the company.
(4) Promotion summary stage (May 27th to May 29th)
All departments comprehensively rectify the problems found in Quality Improvement Month, and the Quality Management Department organizes all centers and departments to evaluate the effect of Quality Improvement Month. Each department and center shall report the activities every week, and feedback the important activities to the Quality Management Department in written form for the reference of each center. Used to encourage outstanding individuals in the process of service improvement.
Fourth, the job requirements
(a) to strengthen leadership, careful organization and planning and deployment.
Companies should formulate major inspection plans in a timely manner in light of actual conditions, and seriously organize their implementation. The person in charge of each affiliated project should personally grasp it, adopt the method of grasping the first level and implementing it layer by layer, and implement the safety responsibility and measures rectification to every post, everyone and every link.
(B) a comprehensive inspection, in-depth search for the root cause of the problem
Each project should organize professional and technical personnel to conduct a comprehensive safety inspection. In the inspection, we should strictly follow the relevant technical specifications and standards, carefully find out the existing problems and make timely rectification.
(3) Strengthen daily management and earnestly do a good job in engineering maintenance.
In strict accordance with the company's professional evaluation and quality system standards, guide and standardize daily practical operations, emphasize execution, and achieve an all-round improvement in the quality of management services.