We all know that. Due to the rapid development of Internet in China. Many people make love and make friends online, so these special love and dating platforms came into being. For example, zhenai and jiayuan are the biggest platforms for making friends. However, because they have no corresponding competitors in this market, many of their rules indirectly infringe on the legitimate rights and interests of users. Therefore, relevant departments should investigate it to protect the legitimate rights and interests of consumers. I am very supportive of the government's approach. I also hope that these dating platforms can optimize their platforms and services, instead of false propaganda, and use the paid membership system that is difficult to refund to retain customers.
One: What's the matter?
Recently, Jiangsu Consumer Protection Committee released a survey report on the service status and consumption of dating platforms. Among them, five most mainstream dating platforms on the market were named. These platforms not only have false propaganda to deceive users, but also their membership system is very difficult to refund, which infringes on the legitimate rights and interests of many consumers. At present, relevant departments are conducting verification and investigation with these five marriage and love platforms.
Second, many marriage and love education platforms have false propaganda.
Many dating platforms will explain at present. As long as you pay different levels of membership fees, you will match different levels of quality friends. However, after paying to become a member, many consumers find that the opposite friends are not as beautiful as described above. These platforms will be shirked on the grounds of big data recommendation. This practice infringes on the legitimate rights and interests of many consumers.
Third, it is difficult to refund the paid membership system of many dating platforms.
It is very difficult to refund the paid membership system of these dating platforms. Once the user wants a refund after purchasing, he must not only communicate with the exclusive customer service for a long time, but also confirm the terms for a long time. This has violated consumers' right to reasonable refund, which is one of the reasons why relevant departments want to interview them.