1. Check the network connection: Make sure the network connection is normal, and check whether other websites or applications can be accessed.

2. Restart the cloud desktop: Try to restart the cloud desktop, and sometimes a simple restart can solve the problem.

3. Clear the browser cache: Clearing the browser cache may solve some problems. Try to clear the browser cache and restart the cloud desktop.

4. Check cloud desktop settings: Check cloud desktop settings to ensure that all settings are correct, including user name, password, desktop size and screen resolution.

5. Contact IT support: If the above steps do not solve the problem, please contact IT support or cloud desktop provider for more help.

6. Check cloud desktop resources: If the utilization rate of cloud desktop resources is too high, it may lead to startup failure. Try to release some resources, such as closing some applications or files, to ensure that the cloud desktop can start normally.