After complaining, you should always keep the phone open. Relevant personnel of taxi companies and transportation bureaus will contact you by phone at any time, mainly to consult your complaints. At an appropriate time, you will be informed to confront the transportation bureau and get the corresponding treatment results. In the process of complaint handling, mediation is generally the main method.
Related introduction:
1, the national transportation service supervision hotline, accepts complaints, reports, information consultation and suggestions from the transportation industry, excluding business operations. For emergency rescue business, accept complaints, reports and suggestions, information consultation and suggestions related to management.
2. Citizen hotline is used to help job seekers solve difficulties and problems in life and production. The municipal party Committee and municipal government pay attention to people's livelihood and listen to public opinion through the platform.
Also accept complaints about taxis.
Prepare the invoice, the boarding place, the alighting place, and the reason for the complaint, and then call the taxi company. There is a complaint phone number in it, and the complaint result will be available once a week.