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How to be a high-level curriculum consultant?
How are excellent course consultants tempered?

20 15-05-09 902 people 3 pages

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How are excellent course consultants tempered? Briefly talk about what basic qualities an educational consultant should have and how to become an excellent educational consultant. First of all, talk about the basic qualities that educational consultants should have.

What kind of person is suitable to be an educational consultant? I believe this is also a difficult problem for hiring managers. There are rules in choosing educational consultants. As we all know, the most direct purpose of educational consultants is to recruit students, that is, salespeople. Therefore, choosing an education consultant is choosing a salesperson. Excellent salespeople have two basic qualities: empathy and self-motivation.

Empathy means that educational consultants should have the ability of empathy, and further, the ability of empathy. In fact, the process of consultation is a process of dealing with people. As the saying goes, "everything is learned, and human cultivation is an article." The ultimate goal of counseling is to cultivate people's feelings. To do this, educational consultants must have the basic quality of empathy. Everything has two sides, which is good from one angle and may be bad from another. From the perspective of consumer psychology, people who buy things first see the defective side, people who sell things first see the advantages of their own things, and everyone has a sense of self-protection. Therefore, when an excellent salesperson encounters a buyer's rejection, he or she will not be anxious, because he or she understands that the buyer's rejection may mean the beginning of a potential purchase; However, educational consultants who have no empathy will be very upset, anxious and incoherent when they encounter this situation, and try their best to convince each other, which will lead to the growing resistance of consultants and eventually make it difficult to transform.

How to evaluate whether new education consultants have empathy? The method is simple. The first method is to see if he has been talking to himself when communicating with the consultant. If you are always talking to yourself, talking to yourself and not guiding the counselor to speak, it shows that his empathy ability is weak. Why? The key to successful sales is to understand each other's needs. Only by guiding the consultants to speak can we know their needs. If the education consultant talks about his ideas endlessly without fully understanding the needs of the other party, it is easy to scare the other party away.

The second method is to see if they often interrupt each other when communicating with others. If you often interrupt each other in the process of communication, it shows that his empathy is weak. A person who often interrupts others shows that he has a strong personality and a strong subjective consciousness. When someone raises an objection, it is often difficult to accept it psychologically, and they feel that their self-esteem has been hit, but they don't understand that rejection is actually an instinctive reaction of people, not a complete confrontation, and eventually they fall into an argument with each other.

The third way is to see if it has a dispute with others on some trivial matters. We say that the ultimate goal of sales is consideration. If educational consultants often haggle with their colleagues over trivial matters, it shows that they are not good at thinking of others. When you encounter problems, you first think of your own interests, and you can't feel the same. Rejection of sales is not terrible. But the terrible thing is to be rejected without knowing the real reason. An educational consultant who only cares about his own interests can never really understand the consultant's refusal.

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Reason.

The fourth method is to test its misunderstood attitude. If you can explain it calmly or calmly when you are misunderstood, it shows that it has good empathy. Sales begin with rejection. If a person is rejected by others for a long time, he will gradually lose confidence and thus lose confidence in his work. This requires educational consultants to maintain a good attitude, "be arrogant and never give up", and remember this proverb.

Self-driving force means that educational consultants must have strong internal spiritual motivation and strong self-solving motivation. The process of consulting into a single form is the process of constantly solving the rejection, constantly analyzing the opposing points of consulting and solving them, which requires educational consultants to have a strong self-motivation, otherwise many single forms will give up halfway. "There are only two kinds of people in the world: those who have a firm will and those who are not afraid of any obstacles." The biggest difference between winners and losers is that winners always dominate and control their own lives with the most positive internal driving force. In the same way, the biggest reason why educational consultants are excellent or not lies in whether they have the courage to face consultants sincerely.

How to evaluate the self-motivation of new educational consultants? The method is also very simple. The first method is to see if they have any problems and ask colleagues often. If new educational consultants often ask colleagues questions, it shows that they are studious and have good self-driving ability. The second method is to see if the return visit is timely. Educational consultants who can pay a return visit on time show that they care about their consultants very much, cherish every consultation and have a strong will to succeed. This kind of person is very motivated. The third method is to ask them their understanding of the job of education consultant during the interview. If you think that the job of education consultant is an ordinary job, such a person is not suitable for being an education consultant, it is recommended not to hire it; If you think that the job of educational consultant is enrollment, such people can be educational consultants, but their promotion potential is limited; If you think that the job of educational consultant is a job that changes the fate of others, then such a person will definitely be a very good educational consultant in the future.

Next, talk about the training methods of educational consultants.

There are four processes in learning, namely, rote memorization, practice makes perfect, drawing inferences from others, and mastery. Sports education consultants must also be a step-by-step learning process, and there are no shortcuts.

The first process is rote learning. This process is very painful and easily overlooked by most educational consultants and even admissions directors. But this step is very important, which is related to the promotion of educational consultants. Why do you say that? Any counselor believes in authority, and educational counselors can help them establish an expert image by memorizing more content. The following contents need to be memorized: product knowledge (such as product background, its role in improving personal English, types of questions, knowledge points covered by the examination syllabus, how many textbooks the institution has, what the content is, what the characteristics are, the advantages of our products over other products, the development trend of our products, the contents of the recent examination), what help it has for personal learning or development, the buying point of consultants, the selling point of products, etc. These contents need to be considered by educational consultants.

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What needs to be emphasized is the consultant's buying point. In the past, many trainings always emphasized remembering the selling points of products. Subjectively, the consultant's buying point is to go abroad or improve his grades, but it is not. There are many other buying points, such as enriching yourself, making friends through learning, proving yourself, following the trend, earning face and so on. These buying points are also the demand points of consultants. If you can accurately find the buying point of the consultant, then the transaction order will become a matter of course.

The second process is trial and error. Practice makes perfect is achieved through repeated lectures, and an educational consultant must be a very infectious speaker. In fact, the consultation process is also a negotiation process. In the process of negotiation, educational consultants are required to have a large amount of language materials and be able to say the right words at the right time. These all need to be practiced repeatedly to reach the realm of "knowing 300 Tang poems but not writing poems".

The third process is to sum up experience. Educational consultants must learn to sum up themselves and the consulting purposes of all the consultants they have contacted, and these consulting purposes will eventually be summed up as the buying points of consultants. With the accumulation of experience, educational consultants will naturally refine some skills, so skills are only the accumulation of skilled experience. Without this accumulation process, any form of skills can only be an armchair strategist.

In short, any product is composed of core products, formal products and additional products (services). With the maturity of the training market, consultants pay more and more attention to the added value of products, and the educational consultants directly reflect the added value of products. Therefore, it is very important for a center to select educational consultants with correct standards and train educational consultants with correct methods! In the market operation of any center, if you love to fight, you may not win, but if you can fight, you will definitely win! The decisive terminal depends on our educational consultant!