Article 1 Administrative Mediation Work Report
According to the spirit of the Document Notice of the County Political and Legal Committee on Further Improving Understanding and Deepening Administrative Mediation, and guided by the lecture on administrative mediation knowledge held in the county on September 17, the county tourism bureau actively carried out administrative mediation work in the tourism system. The relevant information is hereby notified as follows: the county tourism bureau has taken active actions to quickly implement administrative mediation. First, convene a meeting of the bureau branch in time. After the deputy director conveyed the learning spirit, the team members had a heated discussion and reached a consensus: fully aware of the importance and urgency of administrative mediation, the whole system must study, implement and implement it well. The second is to convene a meeting of all members of the presidium. On the morning of September 18, the county tourism bureau organized a meeting between all the staff of the bureau and the tourism enterprises. The meeting asked all staff to further clarify their responsibilities, unify their thinking, raise awareness, effectively enhance their sense of responsibility and sensitivity, be familiar with and master the laws, regulations, rules and policy basis of administrative mediation related to their own departments and systems, and comprehensively promote the administrative mediation work of their own units in light of the actual tourism. Focus on administrative mediation and make their own contributions to maintaining social stability in their respective posts.
In order to effectively implement the administrative mediation work, the county tourism bureau should focus on the following two aspects.
1, we must publicize the tourism law. In order to conscientiously implement the Tourism Law, further standardize the order of the county's tourism market, continuously improve the quality of tourism services and tourists' satisfaction, and effectively protect the legitimate rights and interests of tourists and tourism enterprises, our bureau is scheduled to carry out special tourism market governance activities from September 65438, 2065 to September 30, 2065 +03, effectively curbing illegal tourism activities, continuously optimizing the tourism environment, and generally improving the service quality. The order of the tourism market has obviously improved, the satisfaction of tourists has been continuously improved, and the level of institutionalization, legalization and standardization of tourism supervision and management has been continuously improved, further promoting the sustained, rapid and healthy development of tourism in the county.
Chapter II Report on Administrative Mediation Work
In order to effectively resolve administrative disputes, optimize and resolve administrative disputes and unstable factors, and maintain social harmony and stability, combined with the actual work of civil affairs, the administrative mediation of our bureau is now notified as follows: 1. The main practices are as follows.
In recent years, with the rapid development of economy and society, various conflicts of interest have become prominent and social management has become more difficult. Strengthening and innovating social management is facing unprecedented challenges and puts forward higher requirements for administrative mediation. Therefore, our bureau has placed administrative mediation in a more prominent and important position, deepened our understanding of the important role of administrative mediation in effectively resolving administrative disputes, maintaining social stability, ensuring rapid economic development, and transforming government functions, and deeply realized that administrative mediation is a new measure for governments at all levels and their departments to change their work style, improve their working methods, contact the masses, and safeguard their vital interests in the new period, further strengthen their awareness of administrative mediation, and earnestly perform their functions of administrative mediation.
(1) Strengthen organizational leadership. The leaders of our bureau attach great importance to the work of administrative mediation, and set up an administrative mediation leading group with the "number one" as the team leader, the team members as the deputy team leader and the heads of various departments as members. They insisted on mediation first, and made comprehensive use of administrative and legal publicity and education, which effectively promoted the implementation and orderly development of administrative mediation in China. Effectively solve people's worries, eliminate people's difficulties, protect people's rights, protect people's security and promote harmony.
(2) Actively strengthen the system guarantee. In order to resolve social contradictions in time, build a harmonious social relationship and give full play to the role of administrative mediation, our bureau has formulated and promulgated the Administrative Mediation Work System of Regional Civil Affairs Bureau based on the actual situation of civil affairs work and the mediation content of administrative matters in the field of civil affairs work, which requires the cadres and workers to further raise their awareness and clarify the importance of administrative mediation work in the overall situation and lay a good working foundation for carrying out administrative mediation work in the overall situation.
(3) Pay attention to the construction of mediation team. The key to the success of administrative mediation lies in the mediator. In the process of carrying out administrative mediation work, our bureau has strengthened the construction of administrative mediation team. In addition to selecting department heads who are familiar with laws and policies, decent and fair, they also take various ways to strengthen skills training, optimize team structure, strengthen team building and standardize team management. For example, taking advantage of the opportunity of political study every Wednesday, inviting bureau leaders to give lectures, piloting mediation skills practice drills at bureau meetings, summarizing typical cases, popularizing practical drills of applied skills, and striving to build a team of "mediation experts" and a series of mediation training work.
Second, the effectiveness of the work and existing difficulties
(a) the effectiveness of the work. First, the concept of resolving contradictions through mediation has been strengthened. Through administrative mediation, the cadres and workers of our bureau have improved their understanding of the importance of administrative mediation. Some parties to contradictions and disputes have changed from "visiting leaders" in the past to seeking mediation to solve problems, which has increased the harmony factor. For example, in carrying out the work of connecting villages to households, our bureau has improved the system of leading cadres contacting places for religious activities and talking with religious people on a regular basis, formulated effective measures to help and educate, and done a good job in the investigation and education transformation of key personnel in contacting villages. Through the visit, more than 30 contradictions and disputes such as land disputes, contracted land and rental housing management were resolved, which effectively maintained the stability of the overall social security situation in the contact village. Second, cadres and workers have also solved problems for the masses sincerely, strengthened their sense of service, won the trust and praise of the masses, and further enhanced their sense of responsibility, mission and enthusiasm for work.
(2) Existing problems and difficulties. Since the beginning of this year, due to the implementation of the responsibility of administrative mediation, our bureau has intensified the work of administrative mediation, achieved certain results and laid a certain foundation. After repeated investigations, no contradictions and disputes have occurred. However, there is still a certain gap from the requirements of higher authorities for administrative mediation.
Mainly manifested in: First, the concept is not updated enough, and the working methods of administrative mediation, as well as the differences and connections with other dispute settlement methods are not well understood, which affects the efficiency of administrative mediation.
Second, we should attach importance to the submission of administrative mediation information, and the timely submission of information needs to be further standardized.
Third, the guarantee system of administrative mediation needs to be further refined and improved, and the work level needs to be further improved.
Article 3 Administrative Mediation Work Report
I. Administrative Mediation (1) Strengthen study and raise awareness.
Administrative mediation is an important part of the mediation of contradictions and disputes. It is an important way for the party and the government to keep close contact with the people, an urgent need to innovate the social governance system and accelerate the construction of a government ruled by law, and a concrete manifestation of the government's transformation of administrative management methods. In order to do this work well, our town has set up a leading group with the mayor as the leader, the deputy secretary of the Party Committee and the director of the comprehensive management office as the deputy leader, and the heads of various administrative functional units as members. There is an office under the leading group, which is located in the town judicial office, with the director of the judicial office as the office director, who is specifically responsible for the daily management of administrative mediation, and do a good job in the collection, summary and feedback of information on contradictions and disputes. At the same time, go deep into villages to publicize administrative mediation, so that the masses can better understand the mediation work of administrative mediation.
(2) Strengthen system construction and assessment mechanism.
In order to do a good job in administrative mediation, our town has established and improved the administrative mediation system, such as: statistical reporting system, public implementation system, information publicity system, major contradictions and disputes express system, responsibility assessment system, etc., and incorporated the work performance into our town's year-end assessment. Establish a mechanism for mediation and investigation of contradictions, sort out the problems found out in time, establish a ledger, deal with them in a centralized way according to the principle of "who is in charge and who is responsible", resolve contradictions in the bud, and strictly mediate the transfer, assignment, supervision and supervision system to deal with mediation problems quickly, quickly and quickly. As long as the problems reflected by the mediation parties are reasonable and legal, they will be solved in time; Do a good job in policy interpretation and ideological stability for those who do not meet the conditions.
(three) to strengthen the responsibility, the implementation of administrative mediation package.
In order to implement the administrative mediation work, our town has established the responsibility system of administrative mediation package, and the party secretary is in charge of the specific package of leadership. The town comprehensive management office shall timely register and sort out the administrative mediation cases in the town, put forward the opinions to be done according to the principles of "territorial management, graded responsibility", "who is in charge and who is responsible for one post" and "one post and two responsibilities", and submit them to the leaders in charge for examination and instructions. At the same time, the system of supervision, supervision and scheduling is implemented. For some important mediation issues, the undertaker is required to report the handling situation in time. Those who are still in the process of handling should report the progress in time, and those who have been completed should try to stop visiting and complaining; For major mediation cases, meetings will be held in due course according to the actual situation.
Second, the characteristics and highlights of administrative mediation work
(1) The integration of mediation resources has played an excellent role. Efforts should be made to link up various mediation mechanisms, give play to the joint mediation role of administrative mediation, judicial mediation and people's mediation, and take a multi-pronged approach to quickly resolve social contradictions.
(2) Improve the quality of mediation methods. Strengthen the professional skills training of mediators and improve their ability to mediate and resolve contradictions and disputes. Through centralized training, training by meeting instead of meeting, case analysis meeting and other forms, the role of personnel can be effectively brought into play and the success rate of administrative mediation can be improved.
Third, the next work plan
(a), strengthen the administrative mediation training, improve the level of resolving contradictions and disputes. The working ability of the administrative mediation team determines the efficiency of resolving social contradictions and disputes. Therefore, the professional training of mediators should focus on regular and irregular centralized training, supplemented by centralized learning and decentralized self-study, focusing on training outstanding contradictions and disputes that affect the current social stability, such as: housing and land acquisition, public security management, homestead, safe production, labor disputes and other related knowledge and content.
(two), increase investment in administrative mediation, to ensure the orderly development of administrative mediation. In order to do a good job in administrative mediation, we will continue to increase investment in the construction of administrative mediation organizations to ensure the soundness of the mediation team. Intensify the transformation of the workplace and realize complete facilities. At the same time, increase investment in work funds to ensure the smooth development of administrative mediation.
(3) Actively integrate social mediation resources and give full play to the role of linkage mediation mechanism. Our town will actively integrate social resources, implement the linkage mechanism of administrative mediation, judicial mediation and people's mediation, consolidate the foundation of administrative mediation, expand the scope of administrative mediation, increase the relay degree of diversified mediation, give full play to the role of administrative mediation, improve the efficiency of administrative mediation and promote social harmony and stability.
Four, the difficulties encountered in the work of administrative mediation
(1) The working procedures are not standardized. There are many difficulties in the work, the most important of which is that the mediation procedure is not standardized, so we should strengthen the research on the standardization of the mediator procedure.
(2) Mediation is still full of difficulties. At present, the connection mechanism between judicial mediation, people's mediation and administrative mediation is not perfect, and the administrative mediation process lacks timeliness. Therefore, it is necessary to establish a joint meeting system and an information exchange system.