1, in a heart-to-heart conversation, it is important to listen to the other person's speech, understand the views, feelings and ideas expressed by the other person, and don't interrupt the other person's speech.

2. Ask some open-ended questions to guide the other party to think deeply and express their views.

3. In the conversation, you should also express your views and feelings frankly, share your experiences and opinions, and promote deeper exchanges between the two sides.