First, whether it is your own career or not, you should love your career, be happy, be dedicated and be professional. Only when you love it and really want to work hard for it can you appreciate the fun and concentrate on development.
Second, we must have certain administrative ability and excellent management ability, handle the relationship between employees fairly and justly, and correctly evaluate the store performance. Have a correct judgment in the face of problems and solve them quickly. Being able to handle emergencies flexibly and calmly according to the employees' own abilities and the overall situation, being responsible for the division of labor and strictly supervising are the basic abilities that store managers must have.
Third, management should be fair and strict with everyone. It is important to take various measures to motivate employees. In business, we should ensure the supply of goods, constantly adjust the display to keep customers fresh, do a good job in sales data analysis, adjust product structure, customer service and so on. In addition, you should also understand the relevant laws and regulations.
Fourth, as a store manager, you should have certain organizational skills and cohesion, as well as the ability to control employees.
The store you manage must be profitable to prove your value and working ability, and in the process of achieving the goal, your management and setting an example will be extremely important. Therefore, 50% of the achievement of the turnover target depends on the outstanding performance of the individual. As store managers, we should not only give full play to our talents, but also shoulder the responsibility of directing other employees so that each employee can give full play to his talents. At the same time, you need to influence employees with your own actions and thoughts, instead of letting employees influence your judgment and thinking.
If employees are found to be inadequate, they should be helped to improve their ability and quality in time.
Fifth, we must have certain professional and sales knowledge. You know what you're doing. If you don't know anything, the operation of the store will face a great survival crisis. The manager is the mainstay of the whole store. If the store manager's sales skills are not skilled enough or can't convince the public, then other shop assistants will have no confidence without role models, so the sales will be quite bad. The training of store managers' sales skills is very important. Store managers with good sales skills can attract more external customers and become role models for employees to follow.
Sixth, we should know how to improve service quality in a timely manner. At any time, consumers are the source of funds for business outlets. Properly adjusting strategies, improving service quality and increasing service functions are all people-friendly behaviors, which have laid an emotional foundation for more cooperation in the future. When the service is more reasonable, when customers have a sense of intimacy, convenience, trust and comfort, it will drive the appreciation and recognition of a group, which is an aspect of marketing success. For example, many business outlets will have various innovative preferential activities and on-site service activities.