Summary of the work of nursing homes in the first half of the year 1 In the first half of the year, with the care and support of all walks of life, nursing homes focused on serving the elderly with five guarantees, taking quality service, institutionalized management, regular life, complete facilities and garden environment as standards, and constantly reformed and innovated. We adhere to the working philosophy of "people-oriented, serving the society, all for the elderly, all for the convenience of the elderly and all for the elderly", unite as one, continuously increase investment and improve various functional facilities; Strengthening management and services has significantly improved the living conditions and quality of life of the elderly. The following is a summary of this year's pension work.
First, introduce social volunteer fundraising and corporate sponsorship.
In cooperation with the nursing college, nursing college students regularly offer love to the elderly with five guarantees. Introduce funds from the Foundation for Helping the Elderly to sponsor voluntary service activities, so that the elderly can feel at home in nursing homes. Introduce the foundation to donate rice, oil and salt clothes to the elderly; Volunteers donated candy, biscuits, cooking oil and other foods, and held a unique cultural performance for the elderly, which won the love of the elderly; The company donated a winter coat. Now all materials and cash are equally distributed to the five-guarantee elderly, the disabled and orphans. We planted bananas, sweet potatoes and vegetables in the open space of the yard, which supplemented the food for the elderly.
Second, always put people first.
Although the nursing home is based on the principle of centralized support, for all the elderly, we have a small kitchen and sick leave meal for some elderly people who need care. In terms of employee recruitment and supervision, the principle of nearby recruitment and appointment rotation is adopted to reduce operating costs, and strict training and study are carried out in the apartment. In order to ensure the nursing quality of 100%, both nurses and nurses in the main class are directly appointed by the apartment, and the nurses in the apartment are also rotated. We regularly train all employees, and everyone must go to the apartment once a year to participate in the annual or quarterly nursing skill competition. All employees are evaluated every month.
Third, formulate a strict management system.
In order to better manage and help the five-guarantee elderly, we advocate that the five-guarantee elderly care for each other, help each other, supervise each other, abide by the rules and regulations of the hospital, strictly implement the access control management system, and ensure the safety of public and private property in the hospital. For the management of nursing homes, we communicate with the elderly in time, listen to their opinions in time and brainstorm.
In short, in the future work, we will continue to strictly implement the principle and policy of "five guarantees", closely rely on the superiors and the residents of the hospital, blaze new trails, forge ahead with determination, adhere to the concepts of respecting the mission, trusting the trust, putting people first, advancing with the times and innovating features, intensify the construction of nursing homes, improve various service facilities, comprehensively improve the level of centralized support and service quality, and strive to reach a new level in all work in the new year. Make our new contribution to building a harmonious society!
2. Summary of nursing home work in the first half of the year. Complete standardization and management of construction system
While increasing investment in software and hardware, we should pay more attention to system construction and strive to realize humanized management. The first is to improve various rules and regulations. Insist on people-oriented hospital management. On the basis of extensively soliciting help objects, we have formulated a series of systems, such as dean responsibility system, post target responsibility system, open hospital affairs system, canteen management system, finance, health, medical care, culture and entertainment, and regularly organized residents to study and discuss, so as to promote the continuous improvement of various systems. And do publicity on the wall and accept the supervision of residents. The second is to strengthen the role of hospital management committee. In order to ensure the standardized and orderly operation of the hospital, implement democratic management and run the hospital in a civilized way, xx people are elected to form the hospital management Committee, which is responsible for the daily affairs management and major decisions of the nursing home, and at the same time has the function of supervising the dean and management personnel. And regularly check the implementation of various rules and regulations. The third is to strengthen the quality education of service personnel. Insist on improving the ideological quality and service ability of service personnel in the first place. Usually organize learning business knowledge and solve practical difficulties. In view of the hot and difficult problems of the elderly in hospitals, we often discuss them, explore countermeasures through study and discussion, and improve service ability. In order to strengthen the service consciousness, optimize the service quality, and enhance the sense of responsibility and consciousness, regular assessment is carried out according to the post target responsibility system, which is linked with personal interests.
Two, strengthen management, and constantly improve the living environment of the elderly, and strive to improve the quality of life.
First, strengthen the management of nursing home staff. Establish and improve the management responsibility system, strictly implement the duty system, attendance system, reward and punishment system, division of responsibilities system, contract responsibility system, etc. It is everyone's responsibility and everything is taken care of. The five-guarantee elderly also elect housekeepers according to their accommodation areas, and strengthen the environmental and safety inspection and the management of the elderly going out in each accommodation area.
Secondly, change the clothes, bedding and daily necessities of the five-guarantee elderly regularly to keep them in a good living condition. Ensure that daily entertainment activities continue, and organize large-scale cultural and sports activities regularly, so that the elderly with five guarantees are in a happy mood and have normal emotional exchanges.
Thirdly, organizing production activities can not only improve the level of hospital production self-sufficiency, but also enable the elderly with working ability to have something to do to meet their needs of labor and income generation.
Third, vigorously help and strive to form an atmosphere of respecting the elderly.
In order to form a good situation that the whole society cares and supports the work of nursing homes and promote the healthy development of nursing homes, we actively strive to realize the interaction between nursing homes and society. With the assistance of the town civil affairs office, women's federations, youth league committees and other departments, we made full use of the town radio station, cable TV and various media to vigorously publicize the virtues of respecting the elderly and loving the young, and created a * * * helping atmosphere, which achieved remarkable results. In recent years, every holiday, the county civil affairs bureau, the town government, schools, business associations, disabled persons' federations, local taxes, communities and other units have sent love, and some people from all walks of life have also come to express their condolences to the elderly; Usually, primary and secondary schools often organize students to go to nursing homes to clean up and plant flowers and trees for the elderly; Hospital medical staff often carry out physical examinations for the elderly, publicize health knowledge and carry out consulting services; School students and folk art groups have come to express their condolences to the performance many times; The town government tries to squeeze out funds to invest in construction and renovation every year under the condition of quite tight finance. The social assistance mechanism of the nursing home in our town is gradually improving.
Existing problems:
1. The low salary and low enthusiasm of managers have affected the quality and level of management.
2. After the expansion of the nursing home, the occupancy rate needs to be further improved.
Over the years, the construction of nursing homes in our town has developed rapidly, and the cause of respecting the elderly has continuously reached a new level. Although remarkable achievements have been made in the work of nursing homes in our town, there is still a certain gap compared with the requirements of superiors and advanced towns and villages. In the future, we will further strengthen the basic work, innovate the mechanism, highlight the characteristics, build our town's nursing home into a beautiful and harmonious nursing home, and constantly strive to promote social welfare undertakings.
In order to further improve the quality of nursing home managers, select and equip the dean and staff of nursing home, xx County Civil Affairs Bureau issued a recruitment announcement for the whole county. A group of nursing home staff with high quality and strong service concept were recruited by means of "open recruitment and merit-based admission". The related work is summarized as follows:
Clear division of labor and standardized organization.
In order to standardize the recruitment procedure and make it open, fair, legal and orderly, the Civil Affairs Bureau of xx County set up a "Nursing Home Staff Recruitment Working Group" with director xx as the team leader, deputy director xx as the deputy team leader, and all members of the business unit as the team members, which clearly divided the work of publicity, testing and auditing, and implemented the specific work to individuals. A recruitment system with standardized system and coordinated supervision has been formed.
Second, vigorously publicize and recruit talents.
In order to select a capable and efficient nursing home service team to the maximum extent, after research, the Civil Affairs Bureau of XX County issued a TV recruitment advertisement for the whole county, and issued the Announcement on Recruiting Nursing Home Staff from Social Centers to all townships for posting. The announcement clearly stipulates the registration conditions, remuneration package and job responsibilities, and requires candidates to meet the following requirements:
1, adhere to the four cardinal principles, support the party's line, principles and policies, have a strong sense of responsibility, love the cause of aging, have a junior high school education or above, and have no gender restrictions;
2. Have a certain ability to organize, coordinate and work, and be under 50 years old (excellent people can be relaxed to 55 years old); Xx citizens who are healthy and free from infectious diseases.
3. Knowledge of management, accounting, cooking and breeding is preferred.
Third, comprehensive testing and strict selection.
For eligible applicants, the Approval Form for Employment of Staff in the Nursing Home in xx County Center was filled out as required. After more than half a month of registration screening, xx people passed the preliminary examination.
For the applicants who passed the preliminary examination, xx County Civil Affairs Bureau conducted a strict written test on their political current affairs, language expression and calculation ability, and determined the interview list according to the ratio of 1: 2 from high score to low score. For candidates who pass the written examination, the county civil affairs bureau organizes an interview team to interview and score candidates' management ability, love and care for the elderly, and how to coordinate family and nursing home work. Subsequently, the relevant personnel were examined politically, and the people who passed the political examination were visited in the neighborhood, and their daily behavior was fully understood. According to the comprehensive evaluation score, the list of candidates to be hired is determined from high to low and announced to the county. Sign employment contracts for candidates who have no objection.
Fourth, strengthen the business level and do a good job in transition.
In order to make the newly recruited nursing home managers familiar with the business as soon as possible and help them adapt to the new jobs as soon as possible, the County Civil Affairs Bureau held a pre-job training course for nursing home managers, and organized and studied the Regulations on Rural Five Guarantees Support in the State Council and the Implementation Measures for the Regulations on Rural Five Guarantees Support in xx Province, as well as the norms for the construction and service management of rural nursing homes. Through learning, the majority of managers have further clarified their job responsibilities and enhanced their sense of responsibility and professionalism. They all said that they should take the hospital as their home, love their jobs and work hard to take the management of nursing homes in our county to a new level.
Generally speaking, through this recruitment work, our county has made great breakthroughs in the management and service of nursing homes, and has also made certain achievements, but there is still a gap with the requirements of superiors, and there are still shortcomings compared with brother counties and cities. We will continue to work hard to push the work of nursing homes to a new height and level, and ensure that the elderly are provided with a sense of security and happiness.
Summary of nursing home work in the first half of the year: In 20xx, under the correct leadership of the competent bureau, the work of nursing home has made necessary achievements in five guarantees, vigorously developing the standardized management level of nursing home and residents' autonomy, which has been affirmed and praised by leaders at all levels. The work done in 20xx is now reported to the leaders and comrades as follows.
First, filial piety for the elderly starts with daily trifles.
First, bath, haircut and physical examination (hepatitis A, hepatitis B and heart disease, etc. ) for the elderly regularly. An electronic blood pressure pulse meter was specially purchased for the elderly to check their blood pressure and pulse every day, which laid a foundation for preventing the recurrence of cardiovascular and cerebrovascular diseases and established a personal file. In 20xx years and months, I specially performed cataract surgery for the elderly in xx.
The second is to regularly distribute corresponding daily necessities to the elderly, such as socks, pants, vests, inner and outer sheets, cotton-padded trousers, toothpaste, toothbrushes, towels, toilet paper and so on.
The third is to urge and help the elderly to brush their teeth, wash their faces, wash their hands, wash their feet, comb their hair, make sheets and beds, and trim their hands and toenails, have a haircut and shave at any time.
Fourth, help the elderly to clean the desktop, windowsill, floor and other sanitation, and wash clothes, sheets, pillow towels, quilt covers, dishes and chopsticks for the elderly.
Fifth, we ordered cultural and recreational articles for the elderly, such as books, newspapers, pen and ink, chess and cards, mahjong, poker and twisted cards. , enriching the daily life of the elderly. During the Wenchuan earthquake, the elderly took out pocket money and made spontaneous donations without organization, amounting to xx yuan. At the same time, we organize the elderly to take part in voluntary labor, tidy up the garden, remove weeds and prune the peach trees in the new site. Through labor education, the cohesion of the elderly has been increased.
Sixth, provide delicious and digestible rice, vegetables, snacks and tea for the elderly, with reasonable nutrition, and strive for light food every day.
Seventh, forge ahead, carry out the municipal health advanced creation activities, organize a series of health activities with full participation and no dead ends, ensure the cleanliness of the office, the dormitory for the elderly and the environmental sanitation, and carry out the activities of eliminating the "four pests" and "quitting smoking from me". At present, seven elderly people have successfully quit smoking.
Eighth, educate the elderly in patriotism. We organized the elderly to visit the Wazi Street Martyrs Cemetery, which made them feel more deeply that today's happy life is hard-won. Without the production party, there would be no new life.
Nine, the sick old man is fed by the management. Xx elderly people have serious pulmonary heart disease. Our managers have been guarding him since he was ill. They helped him insert oxygen, while constantly wetting his chapped lips with cotton swabs, helping him urinate and wash his feet. The old man was moved to tears, and such cases are endless.
X. That's the femoral neck fracture of old man xx. With the strong support of bureau leaders, we purchased C02 double pendulum bedpan nursing bed and medical nursing urinal. However, due to the psychological reasons of the old man xx, his mood was very unstable. He deliberately tossed the staff, urinated on the bed, and then asked the female manager to clean his body and replace clean bedding. Our staff did not abandon him, overcame huge psychological obstacles and endured humiliation. After carrying out the activity of "Today's xx is for tomorrow's self" and giving full play to the initiative of the elderly, after more than a month's efforts and psychological intervention, they finally exchanged their love for his conscience and realized his mistake.
Eleventh, pay close attention to the construction of a new site for nursing homes. At present, the construction of two main buildings has been completed, and the other one has also completed the infrastructure construction, which has achieved the expected goal.
Twelve, the nursing home documents, rules and regulations, pictures, the understanding of the object of assistance, etc. have been implemented by computer management, with remarkable results.
Second, take the initiative to rescue vagrants and beggars along the street.
For those who come to our station for rescue, the staff of our station will first provide medical assistance to the suspected mental patients registered in xx, xx and xx, the suspected schizophrenic patients registered in xx and the suspected schizophrenic patients registered in xx according to the specific circumstances. During the rescue station, the staff led them to take a bath, get a haircut, trim their hands, feet and nails, change new underwear, socks, shoes and cotton-padded clothes, and send someone to escort them out of the station as appropriate. When rescuing suspected schizophrenic xx, in order to find out her name, address and photos, we sent people to the township people's governments to let Baocun cadres and village cadres identify the supply clues. At the same time, we went to Jietoumiao Township and visited xx and other villages. After investigating the suspect's household registration, the public security department finally locked him in a group of xx village, xx town, xx county, xx province, and let xx, who had been wandering for six years, go home safely.
Third, strengthen ideological education.
1, organize employees to study newspapers and magazines regularly, and advocate the spirit of loving their posts and respecting the elderly. The two managers work in two shifts in the morning and evening, leaving no one behind for 24 hours. They don't have complete weekends and legal holidays. Based on their own work, they are conscientious, take the overall situation of xx civil affairs as the priority, and work hard.
2. Organize the elderly to hold the first, third and fifth study meetings, learn the documents and articles in newspapers and magazines, give full play to the role of the autonomous committees for the elderly, and sum up the problems existing in life. Recently, the activities of "Thanksgiving starts with me" and "For today's xx is for tomorrow's self" have achieved remarkable results, which have corrected the world outlook, outlook on life and values of individual elderly people.
3. In order to let the old people have a happy and peaceful Spring Festival in the nursing home, our nursing home has purchased a wealth of new year's goods, distributed 50 yuan lucky money to everyone, and selected and commended the model old people, advanced individuals in work, advanced individuals in learning and advanced individuals in quitting smoking. After the selection and commendation, it set off a situation in which the elderly in nursing homes learn advanced and catch up with the advanced.
4. Organize colorful entertainment activities. During the Spring Festival of 20xx, under the initiative of "Old People Association", the old people prepared colorful programs, sang and danced with the managers, and the room was full of warmth. After the activities, the distance between managers and the old people was narrowed, and the old people had the joy of accompanying their children for the New Year.
Fourth, the existing problems
1. I urge the leaders of the bureau to study and solve the problem of receiving and treating the staff of the original business recruitment office, and incorporate the work and personnel of the nursing home into the financial budget as soon as possible.
2. The elderly still lack experience in psychological changes, management and problem solving, and it is urgent to further summarize and learn the knowledge of psychology, management and nursing of the elderly. If there are opportunities for welfare training for the elderly, please arrange them as much as possible.
Summary of work in nursing homes for the elderly in the first half of the year: Fan Wen 4 Our hospital conscientiously implemented the principles and policies of the Party and the state on the five-guarantee support and the spirit of the instructions of the street Party working committees, offices and superiors on our work, taking the establishment of provincial-level nursing homes as the driving force, focusing on serving the five-guarantee elderly, taking quality service, institutionalized management, regular life, complete facilities and garden-style environment as the standards, and the whole hospital was United as one and worked hard for 20xx years. In summary, it is mainly shown in the following table.
First, improve the system and implement standardized management.
Adhere to people-oriented, strive to improve the system, and strive to achieve the goal of managing hospitals by system. It has successively formulated the dean's responsibility system, the staff post target responsibility system, the health examination system, the evaluation system of "five good hospitals and five good residents", the evaluation system of "civilized hospitals and civilized residents groups", the evaluation system of sanitary houses, the ten norms of hospital and residents' internal management, the residents' leave when they go out, the safety duty system, the registration and filing system of five-guarantee recipients in nursing homes, the graded nursing system and the regular meeting system of managers. Through the implementation of the system, the comprehensive quality of residents has been effectively improved and the order of hospital affairs management has been straightened out.
Two, seriously carry out the "three competitions" activities.
Carefully organize and carry out the activities of "Five Good Hospitals and Resident Appraisal", "Courtesy Hospitals and Resident Group Appraisal" and "Clinic Appraisal" within the whole hospital, and conduct appraisal once every six months. At the end of the year, a grand commendation meeting will be held for "Five Good Residents", "Courtesy Residents Group" and "Clinic". Five good residents will wear big red flowers and five good residents' badges, and each will receive a 50 yuan Prize. Courtesy residents group will give big medals and 30 yuan prizes, while toilet winners will give "Toilet pennant" and 30 yuan prizes. Through the development of economic activities, residents' sense of striving for the first place has been cultivated and stimulated, and residents' sense of group honor has been enhanced.
Third, further standardize the implementation of the sick leave system.
When residents go out, they need to ask for leave from the hospital administrator and get permission before they can go out. When they returned to the hospital, they returned the sign to the hospital administrator and canceled their vacation. The effect of this is intuitive, clear, strict and effective, which puts an end to the chaos of residents going out without permission, and also provides convenient conditions for preventing residents from getting lost and getting timely and effective help from all walks of life.
Four, strictly implement the five guarantees for the elderly in nursing homes.
In the work of perfecting the archives system, we must adhere to the "two customs". First, people diagnosed with mental illness by hospital health examination are not allowed to enter the hospital; Two, the hospital health examination diagnosed with infectious diseases, not admitted to the hospital. For those who have the admission conditions, we have done what we want and set up personal information files for them, one for each person and one for each file. The file contains the application form for individual residents to participate in the five guarantees, the approval form for admission to the nursing home, the hospital health examination materials, and the agreement for admission to the nursing home. It is convenient for us to fully grasp the information supply of inpatients, and also set a goal for personalized service management.
Fifth, establish a self-management mechanism.
We adhere to the people-oriented concept of running the hospital and pay attention to giving full play to the role of the elderly. First of all, we elected a hospital management committee with residents' participation to discuss and formulate the long-term development plan and work plan of the nursing home this year. Second, the hospital management committee has set up a leading group for food management to solicit and listen to residents' opinions and suggestions in daily life, and is responsible for formulating weekly meals and recipes, specifically mastering food standards, settling food accounts regularly, adjusting food patterns on major festivals, and ensuring food supply. Third, a leading group for safety and health logistics was established. Team members are on duty in turn, responsible for the maintenance of hospital lines, strict hygiene system, prevention of food poisoning, and strict implementation of boiler operation procedures to prevent accidents. Because we have improved the effective mechanism of hospital autonomy, fully mobilized the work enthusiasm of all groups, and ensured the orderly operation of hospital work.
Six, the implementation of graded nursing, to provide humanized and affectionate services for the elderly.
First, family care starts from a little bit.
The second is to have a heart-to-heart talk.
The third is graded care, including routine care for ordinary residents, secondary care for semi-self-care residents, and primary care for residents who can't take care of themselves, so that the elderly with five guarantees can truly feel the warmth of the party and the government caring for society, so that they can strengthen their confidence in life and raise their sails in life.
Seven, strive for progress in stability, and strive to improve the conditions of running hospitals.
In view of the aging facilities in our hospital, * * * strives for the funds of sub-district offices and superior business departments of more than xx yuan throughout the year. All the houses in the hospital have been painted and maintained successively. The bungalow in the front row of the hospital has been built with two floors and 62 new beds. The scale of the hospital has been expanded, a brand-new boiler has been purchased, and four new boiler rooms have been built, which ensures the residents' normal drinking water and heating in winter, and provides comfortable living and entertainment conditions for the majority of residents to spend their twilight years.
In a word, after 20xx years of unity and struggle in the whole hospital, our hospital has made due achievements and won wide praise from superiors and all walks of life. Achievements can only explain the past, not the present, nor the future. In the new year, we will continue to strictly implement the five-guarantee policy of the party and the state, closely rely on superiors and the masses, blaze new trails, forge ahead, strive to make all hospital work to a new level and make new contributions to building a harmonious society.