Contact list: the designer is responsible for the contact when the customer makes an initial appointment or makes a temporary visit. Mainly talk about company qualification and construction ability, design qualification and designer design ability, company construction management ability, and other impression interviews. At this time, we should pay attention to the communication ability of design and the grasp of the atmosphere at the scene. Let customers identify with the company and appreciate the designers. Only then will there be the next step of development.
On-site talk about measuring rooms: designers bring assistants (interns) to make appointments for customers to go to the site. The assistant measures the house, the designer communicates with the owner on the spot about the structural planning of the house, and the designer asks the customer about the decoration requirements: design style requirements, decoration expenses, family members, work, hobbies, etc. Designers quickly put forward reasonable suggestions and design planning ideas by analyzing customer needs. The designer's preliminary design ideas collide with the customer's psychological design blueprint.
Discussion on CAD Scheme and Design Ideas: Through on-site discussion, the designer has a clear idea of the customer's design needs, and presents it to the customer in the form of CAD scheme, focusing on the reasonable conversion of apartment type, space division, design highlights and so on. Explain the design scheme to customers, customers will put forward different views, and designers should quickly judge whether it is reasonable. When necessary, tell customers the design content in simple pen drawing and hand drawing.
Talk about the bill after the preliminary budget is completed: the premise is to determine the design content after talking about the bill according to step 3. The designer completes the preliminary budget according to the CAD scheme. And explain the design content corresponding to the budget item. Let customers understand consumption. Here, customers will relate the price of each budget and compare it with the budgets given by other companies. Especially the price of basic projects. Decoration design is a product, which will naturally involve price issues. Bargaining is normal. The designer becomes a salesman at this time. The customer's approval of the budget is related to whether the previous work is in vain and whether the later work can be carried out. Either fly or become a single, mainly depending on the company's basic project price and the designer's design highlight price. There is not much difference in the basic price market. The key here is to see whether the designer's design ability is recognized by customers, as well as his personal charm as a designer and his grasp of the customer's psychology. In the final analysis, it is the designer's design ability. Highlights attract customers, so that customers can't stop is king.
Discussion on renderings: After the fourth step, the customer determines the budget for approval, and after the designer completes the renderings, the customer can intuitively see the decoration blueprint of his house. Here, designers focus on the use of design language to further contrast the design works. Let customers feel the designer's design atmosphere as if they were there. At this time, it is common to see customers clap their hands and smile. Only high-end design is the foundation to attract customers, and the designer's lotus flower must also be talked about. Here, you don't have to be eloquent to get recognition. The eyes of the masses are discerning, and the key is to look at the design.
Talk about the bill before signing it: This step is relatively easy for designers. The customer has approved the design. The focus is still on the budget price. At this time, the boss of a small company will come in person, and the designer will play a supporting role. The decision to bargain is made by the boss, and the designer plays a role in fueling the situation.
On-site disclosure and signing: after signing the bill, it is usually the next day, the owner, the person in charge of the company, the foreman and the designer. At the scene. What the designer should do is to further elaborate the key points and difficulties of the design and inform the foreman and customers. At this point, the designer can have a hearty smile.
The above 7-point talk list is a complete talk list item, but according to the actual situation, 3 and 4 will be merged into one talk list. In fact, in the end, the auxiliary function of single knowledge is discussed based on improving design ability. The designer's ability to talk about orders is also a comprehensive understanding of the design itself and an accurate grasp of the customer's psychology. Professional quality is reflected in the improvement of a person's comprehensive quality. As a designer, the ability comes from the design itself on the one hand, and more importantly, the accumulation of long-term work experience.