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The duties of the waiter in the teahouse
The Job Duties of Teahouse Attendants (9 General Comments)

In the era of continuous progress, various job responsibilities appear frequently, and formulating job responsibilities can maximize the scientific allocation of labor and employment. Presumably, many people are worried about how to formulate job responsibilities. The following is the job responsibilities of the teahouse waiter that I arranged for you. Welcome to read the collection.

The duties of a teahouse waiter. Carefully prepare all kinds of supplies according to the arrangement of the foreman to ensure normal business use;

2. Enthusiastic and proactive reception of customers, patient and thoughtful service;

3. Be good at introducing and selling teahouse drinks and refreshments to customers;

5. Actively cooperate with the foreman, obey the command of the foreman or above, unite and be good at helping colleagues.

Teahouse waiter job responsibilities 2 1, obey the company's work arrangements.

2. Check in at work 10 minutes in advance, put on makeup and change clothes.

3. check gfd.

4, according to the situation of the day, check whether the goods sold are enough, and get the goods. Clean the area.

5. Welcome: When the guests arrive in the lobby or private room, smile and greet every guest and company leader (hello, welcome, good morning, good noon, good evening, Christmas, New Year's Day, New Year's Day, good weekend, etc. )

6. Question: Hello, sir/madam! What kind of tea do you want?

7. Record the number of cups and tea products ordered by the guests.

8. Goodbye: Just a moment, please! It'll be ready in a minute

9. Here is your tea/drink, please enjoy it! Please feel free to call us if you need anything! I hope you have a good rest!

10, patrol: constantly patrol (walk or see) the lobby, whether the guests have signs and the sanitary condition of the business hall, whether the ashtray needs to be replaced, whether the tea needs to be replenished, whether the curtains and furniture are placed reasonably and treated and adjusted in time.

1 1. Check out: Guests in the lobby should be led to check out when they leave their seats.

12. After the guests leave, take back the tea set for cleaning, and clean and disinfect the cups in time.

13. Leaving guests: When a large number of guests come out of the private room, check whether the guests have paid the bill in time.

14, ask the guest's comments or suggestions politely (sir/madam: Are we satisfied with the service? Please leave your comments with us and we will correct them in time. I hope we will make you more satisfied when you come next time. Record the guest's opinions in the guest suggestion book and feed them back to the department leader in time.

15, remind the guests: slide carefully, watch the steps, press the elevator for the guests, and politely ask the guests: What floor are you going to, and press the elevator floor for the guests?

16, seeing the guests off: seeing them off when you leave: goodbye/please go/welcome next time/please walk slowly.

17. In case of brushing, the personnel on duty shall be liable for compensation.

18. You are not allowed to leave your post without reason (if there is any phenomenon, you will be punished according to the punishment regulations in the employee handbook).

19. Hygiene: After the night shift guests leave, the whole business premises should be thoroughly cleaned and hygienic according to the standards.

20. Actively complete other work arranged by department leaders.

Job responsibilities of teahouse waiter 3 1. Pay attention to your gfd, wear light makeup, keep your appearance dignified and elegant, and keep your clothes clean and beautiful.

2. Guide tea drinkers to arrange corresponding private rooms according to the number of guests, and provide first-class service level according to requirements and standards.

3, conscientiously do a good job in the health work of the area in charge of duty, to ensure dust-free and odor-free, and complete the work with high marks and high quality.

4. Be familiar with the brand and menu of tea in the teahouse, understand the relevant knowledge and price of tea, and introduce new tea products and promotional tea products to tea customers.

5, timely feedback to the superior customer complaints, solve and improve service standards and processes.

Job responsibilities of teahouse waiter 4 1. Do a good job in the hygiene of the teahouse, prepare all kinds of supplies, and ensure normal business use.

2. Receive customers with initiative, enthusiasm, courtesy, patience and consideration, so that customers feel at home.

3. Use polite language to provide tea service for guests.

4, cooperate with the leadership, obey the leadership command, unity and good at helping colleagues.

5, actively participate in training, and constantly improve service skills.

Job responsibilities of teahouse waiter 5 1. Dress according to the rules of the teahouse and keep yourself clean. Gfd meets the requirements of teahouse, customer service always smiles and obeys the work arrangement of superiors;

2. Cooperate with other personnel to be responsible for the cleaning of all parts of the teahouse, the placement and maintenance of tableware and entertainment facilities;

3. Be responsible for serving and receiving guests, be familiar with the taste characteristics of tea and dishes and the approximate production time, and understand the relevant cultural background; Can skillfully introduce tea culture to guests. If the guest who comes in is looking for someone, please wait a moment and ask the name and room of the person you are looking for.

If you don't know the name and place of the guest, you should politely apologize to the guest and ask him to contact the guest in person. People you don't know are never allowed to enter the guest room without the guest's permission.

5 o'clock tea: be familiar with all kinds of tea, introduce all kinds of tea and its brewing methods to guests, and introduce snacks. Familiar with the names and prices of various snacks. After the guests order, they should repeat their order. When they are right, they should say politely, "Thank you, please wait a moment".

5. Do a good job in the environmental sanitation of the teahouse, wipe the tea set, tableware and service utensils according to the standard, and do a good job of self-inspection;

6. Arrange the guests to the corresponding seats in time, and don't neglect the guests; According to the requirements of the guests, if there are special circumstances, please ask the guests for instructions and make appropriate sales promotion;

7. Take the initiative to patrol Taiwan to understand the needs of guests; Control the service frequency according to the actual situation to satisfy the guests;

8. Prepare bills for guests in advance, check them clearly, sing, buy and collect them to ensure accuracy;

9. After the guests leave, immediately clear the table, turn the table, and prepare to receive the next batch of guests;

10. Actively communicate with guests, consult guests and report to superiors in time;

1 1. After the business is over, do a good job of finishing all parts. (Check whether the doors and windows are closed, turn off the power supply, etc. )

Responsibilities of Teahouse Attendant 6 1. Obey the work arrangement of the teahouse supervisor.

2. Punch in 10 minutes in advance, put on makeup and change clothes.

3. check gfd.

4. Attend the regular meeting before class.

5. According to the arrangement of the supervisor that day, clean the sanitation of the responsible area together with the personnel on duty before business hours.

6. Welcome: When the guests arrive in the lobby or private room, smile and greet every guest and hotel leader (hello, welcome, good morning, good noon, good evening, Christmas, New Year's Day, New Year's Day, good weekend, etc. )

7. Question: Hello, sir/madam! What kind of tea do you want?

8. Record the number of cups and tea products ordered by the guests.

9. Goodbye: Just a moment, please! It'll be ready in a minute

10, here is your tea/drink, please enjoy it! Please feel free to call us if you need anything! I hope you have a good rest!

1 1. Patrol: constantly patrol (walk or see) the lobby, whether the guests have signs and the sanitary condition of the business hall, whether the ashtray needs to be replaced, whether the tea needs to be refilled, and whether the curtains and furniture are placed reasonably and handled and adjusted in time.

12. checkout: guests in the lobby should be guided to check out when they leave their seats.

13. After the guests leave, the tea set should be taken back and cleaned, and the cups should be cleaned and disinfected in time.

14. Leave guests: When a large number of guests come out of private rooms and foot bath rooms, please ask politely: Have you checked out?

15, ask the guest's comments or suggestions politely (sir/madam: Are we satisfied with the service? Please leave your comments with us and we will correct them in time. I hope we will make you more satisfied when you come next time. Record the guest's opinions in the guest suggestion book and feed them back to the department leader in time.

16, remind the guests: slide carefully, watch the steps, press the elevator for the guests, and politely ask the guests: What floor are you going to, and press the elevator floor for the guests?

17, seeing the guests off: seeing them off when you leave: goodbye/please go/welcome next time/please walk slowly.

18, if there is any slip, it shall be jointly liable for compensation with the personnel on duty.

19. You are not allowed to leave your post without reason (if there is any phenomenon, you will be punished according to the punishment regulations in the employee handbook).

20. Hygiene: After the night shift guests leave and before the early shift guests receive, the whole business place should be thoroughly cleaned and hygienic according to the standards.

2 1, the supervisor can't leave work until he has checked.

22, actively complete other work arranged by department leaders.

Job responsibilities of teahouse waiter 7 1. Go to work on time, dress according to company regulations, and keep yourself clean and tidy. Gfd meets the requirements of the company, always smiles in customer service and obeys the work arrangement of superiors; Always maintain high standards of gfd and hygiene.

2. Understand and master the employee handbook and system formulated by the company.

3. Cooperate with other personnel and be responsible for cleaning the tea room, placing and maintaining tableware and facilities.

4. Be responsible for serving and receiving guests, be familiar with the taste characteristics of tea and dishes and the approximate production time, and understand the relevant cultural background; Can skillfully introduce tea culture to guests.

5. Do a good job in environmental sanitation, wipe tea sets, tableware and service utensils according to standards, and do a good job of self-inspection.

6. Set the table according to the standard and supplement various supplies, do a good job in service reception according to the service standard and operation process of the teahouse, and be active, enthusiastic, patient and thoughtful in the service process.

7. Arrange the guests to the corresponding seats in time, and don't neglect the guests. When taking guests to their seats, you should clearly explain your own consumption standards to avoid misunderstanding.

8. Be familiar with tea products and prices, so as to sell tea products to guests and produce them according to their requirements. If there are special circumstances, you must ask the guests for instructions.

9. When the guest is in the box, knock on the door when entering and leaving the box, and use polite language when serving the guest.

10. Take the initiative to patrol Taiwan to understand the needs of guests; Every 5- 10 minutes or so, you should enter the box to add tea to the guests or control the service frequency according to the actual situation to satisfy the guests.

1 1. Pay attention to the tea consumption of the guests, replenish water, change the ashtray and clean the countertop in time, and provide good service for the guests.

12. When the guest leaves, he is responsible for leading the guest to the bar to pay the bill and sending the guest up the stairs. Use polite language to prevent the occurrence of single walk and single loss.

13. Prepare the bill for the guests in advance, check it clearly, sing, buy and collect it to ensure accuracy.

14. Ask the guests if they need services from other projects, and be responsible for leading them to other departments for consumption and transfer orders.

15. After the guests leave, immediately clean the countertop, do a good job of turning over the table, and prepare to receive the next batch of guests.

16. Actively communicate with guests, ask their opinions, and try to help them solve various problems in the process of drinking tea. If you can't solve it yourself, you should ask the foreman in time.

17. Try to avoid electrical damage, handle with care, and work conscientiously and responsibly.

18. You are not allowed to leave your post without permission, leave your post without permission, get together to chat, surround bars, refuse to meet customers, make personal calls, etc.

19. Actively help new employees get familiar with the working environment and improve their business skills and skills.

20 actively participate in all kinds of training, and constantly improve service skills, skills and their own quality.

2 1. After the business is over, do a good job of finishing all parts. Check whether the doors and windows are closed, turn off the power supply, property safety, etc. , and clean up the health on duty before coming off work.

22. Close contact and cooperation with various departments.

23. Complete other tasks assigned by superiors.

Responsibilities of Teahouse Attendant 8 1. Learn to master and strictly abide by the relevant rules and regulations of the club.

2, according to the requirements of the club have the corresponding ideological quality, professional quality, and receive training, and constantly improve work efficiency.

3. Attend the pre-shift (post-shift) meeting and accept the work arrangement of the supervisor.

4. Be responsible for the cleanliness of tables, chairs, floors, doors and windows in the personal area.

5. Be responsible for the arrangement of tables and the management of articles.

6, responsible for receiving guests, take the initiative to introduce the club's consumption projects to the guests.

7. Meet other reasonable requirements of the guests.

8. Responsible for cleaning in the process of regional service, and closing and rearranging each table.

9. Keep in touch with the guests, establish a good relationship, actively collect the opinions and suggestions of the guests, and report to the superior in time.

10, keep good communication with employees of other departments and positions, help each other in their work and actively cooperate and coordinate.

1 1. Be familiar with the club's consumption standards, constantly master new service knowledge, and guide guests to spend reasonably.

12, firmly establish cost consciousness, save water and electricity, and rationally use low-value consumables.

13. Take good care of all facilities, equipment and articles of the club, use them rationally, find all kinds of damages in time and report them to maintenance in time.

14, establish fire awareness, master relevant fire knowledge, and learn to use various fire-fighting facilities.

15, complete other tasks assigned by superiors.

Job responsibilities of teahouse waiter 9 1. Responsible for cleaning the tea room, signing in and changing the tooling after arriving at the post on time, including tables and chairs, sofas, windowsills, curtains, telephones, floors, (drinking fountains, small ashtrays for mahjong tables). Be careful not to get too wet when mopping the floor.

2. Whether the items are put in place and whether the tea set and items in a room are complete and clean.

Water the flowers once a month. Everything is ready. The cups should be cleaned and disinfected in time.

4. Welcome guests, stand upright, smile, don't whisper, and don't lean against the wall. Smile when greeting guests: "Welcome, how many of you, do you need a single room or a private room?" When seated, walk correctly and enunciate clearly, and introduce the charging standards of rooms and booths. If there are any promotional activities, please explain clearly.

If the guest is looking for someone, please wait a moment and ask the name and room of the person you are looking for.

If you don't know the name and place of the guest, you should politely apologize to the guest and ask him to contact the guest in person. People you don't know are never allowed to enter the guest room without the guest's permission.

7. Tea ordering: Be familiar with all kinds of tea knowledge, and introduce all kinds of tea and various brewing methods to the guests. At the same time, when introducing snacks, you should be familiar with the names and prices of various snacks. After the guests order, they should repeat their order. After confirmation, they should politely say, "Thank you, please wait a moment".

8. The time for making tea should not be too long. Don't keep the guests waiting too long.

9. Patrol Taiwan: add water to the guests every 10-20 minutes, change the ashtray, get familiar with the appearance characteristics of each guest, prevent running away, and treat repeat customers with good memory.

10, when the guest orders, the waiter needs to record it. After ordering, he should repeat it to the guests and ask them to wait a moment.

1 1. After the guests have finished their tea, the waiter will lead the guests to the bar to check out and tell the bar the name of the room where the guests are located and the hall seat number. The bar staff will sign the internal list after receiving the money to see the guests off.

12, Taiwan Province cleaning: after the guests leave, turn off the air conditioner, put out the cigarette butts that have not been extinguished, check whether the guests have left any items (if please hand them over to the bar for registration), clean the desktop, floor, wastebasket and spittoon, and finally check whether they are clean again.

13, finishing work before work:

1) wastebasket, spittoon, garbage, floor, etc. Clean up the garbage and transport it overnight.

2) Check whether the items in the room are complete.

3) All plugs, lights, air conditioners and water dispensers in all rooms and operation rooms should be turned off.

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