It is very useful to call 123 15 to complain about bugs. You can choose the complaint unit of the travel agency on the platform of 123 15. In order to better supervise food hygiene and safety, consumers should keep food samples, photos and other certificates, and complain to the industrial and commercial bureau, health bureau, consumer associations and other institutions in time so that relevant departments can check and punish them. If consumers have adverse reactions after eating, they need to see a doctor in time and keep the hospital diagnosis certificate. After the consumer complains on 123 15, the Consumers Association will organize the merchants to negotiate and solve it. If the merchants and consumers can't negotiate well, the Consumers Association will report the matter to the administrative department for industry and commerce. The industrial and commercial bureau will investigate the behavior of merchants and impose administrative penalties on merchants (enterprises and merchants) according to the results of the investigation. Including revocation of business license, fines, confiscation of illegal income, and order to suspend business. Consumers can go to the court to file a civil lawsuit against the merchants and ask them to make various compensations.

Legal basis: Article 116 of the Food Safety Law of People's Republic of China (PRC), the food safety supervision and administration department of the people's government at or above the county level shall strengthen the training of law enforcement personnel in food safety laws, regulations, standards, professional knowledge and law enforcement ability, and organize assessment. Those who do not have the corresponding knowledge and ability shall not engage in food safety law enforcement. Food producers and operators, food industry associations, consumer associations, etc. If food safety law enforcement officers are found to have illegal and irregular law enforcement behaviors in the process of law enforcement, they may complain and report to the food safety supervision and management department or supervisory organ of the people's government at the same level or at a higher level. The department or organ that receives the complaint or report shall verify and inform the department where the food safety law enforcement personnel are located; Anyone suspected of violating the law and discipline shall be dealt with in accordance with this law and relevant regulations.