Personal Work Summary of Cosmetic Salesman (6 selected articles) During the year of sales work, I did my job conscientiously. A year later, I also finished the task. At the same time, I feel that even if the external environment changes, I will eventually do well on my own, instead of complaining about other factors. I have grown up this year, and my sales skills are more mature. At the same time, I also put some aspects of myself before.
In any case, the epidemic has had a great impact on our work after all. There are indeed problems, but we can also find ways to deal with them, especially to find new channels and do a good job in cosmetics sales. In this year, in addition to the storefront, we also opened an online shop to attract foreign customers to buy, and at the same time, we also made good use of the resources of our old customers to do a good job in sales. Cosmetics are used every day. Maintaining a good relationship can also make customers recognize our products. In fact, the repurchase rate is particularly high, and maintaining this part of old customers also ensures my basic sales. At the same time, I also find some new customers through various channels, from the internet, from the introduction of friends and the channels developed by myself. The main purpose is to complete my own sales task, not simply, but one year later.
While doing a good job in sales, I am constantly summing up experience, reflecting on my work, seeing some problems and improving them, and the company has also organized some training. I am also actively learning products, skills or other aspects, and I have grown up. Many times, only by continuous progress can we better see our own shortcomings, find these and improve them, so that our ability has been improved. As for the work, we can do better than just relying on some previous methods. The sales environment is constantly changing, and we want to complete the performance. Only by constantly making yourself better can we not be eliminated. Moreover, our cosmetics sales work is under great pressure, and we need to make some changes, so as to find our own shortcomings, and then make up for them and do a good job.
After a year, there are achievements and some places that are not good enough, which are also places that need to continue to work hard. At the same time, I also believe that I have made contributions, which will enable me to make better sales in the coming year and also enable me to get more growth. Only in this way can the performance be more beautiful.
Thanks to our joint efforts, the sales performance of our store in 20xx has been greatly improved. Compared with the turnover of the previous year, 20xx is an explosive year, which is worth celebrating. The reason why we have made such great progress is not only our own efforts, but also related to the correct leadership of the leaders, because at the beginning of the year. Now I will make a simple summary of this year's sales work.
In fact, sales work is getting harder and harder, because there are not many people in the store now. On weekdays, we can hardly see a group of guests to support our work. Only holidays will be a little better, so it is not easy to improve our performance. Since this is the actual situation now, we don't have many ways to change consumers' habits. After all, many people are used to online shopping. This has a great impact on our sales work, so what I have to do is to seize the current opportunity and seize every opportunity to promote sales in the store. In order to attract more customers this year, our store has held many promotional activities, such as how much money to reduce. These methods effectively increased the number of customers in the store, so I didn't waste these opportunities. I adjusted my status to a better level, and then I tried to make every customer I received feel my enthusiasm. Then I explained it carefully and personally tried on the makeup for the guests, which effectively improved my sales performance.
Looking back on my work in the past year, I find that although my performance has improved, I still feel that I haven't done enough in many aspects, such as my impatience and eloquence, so I often fail to take the last step, which makes me reflect on what I should do to make long-term progress. Later, I found that learning sales knowledge with an open mind improved my personal ability quickly. Although I have been working for several years, my knowledge of sales work is still relatively poor. After all, being a good salesman requires too many skills and long-term psychological and behavioral training to reach a comfortable level.
Finally, I wish you more achievements in 20xx, and I will know more about cosmetics, strive to provide better services for more customers, and become an excellent salesperson as soon as possible!
Personal Work Summary of Cosmetic Salesman (6 selected articles) The third part reviews the work of this year. Under the correct guidance of the company leaders, our xx brand has achieved impressive sales performance, and I am very proud as a sales employee of xx. Because all the staff of the counter are based on their own jobs, conscientious, United and conscientious, the sales performance of our counter has made great breakthroughs. The sales of our counters are summarized as follows:
First, the maintenance of old members and individual customers.
The counter strictly implements the company membership system and communicates with members patiently, meticulously and enthusiastically, further enhancing the loyalty and goodwill of old members to the brand. As for individual customers, the tellers at this counter are also guided by the tenet of warm service and customer first, so as to maximize the return rate.
Second, competitive product analysis
Facing competitors, the counter emphasizes the advantages of personalized and high-quality service on the basis of paying attention to the elegant, noble and classic brand image of this product. Make our brand's competitive share in the market greatly improved. For example, facial mask (occupation) and facial cleanser (occupation), because you don't know the specific market, you can analyze it a little. Compare the advantages and disadvantages of our products.
Third, the daily work of the counter
This counter strictly abides by the company's counter management rules. In personnel management, pay strict attention to the company image and serve customers enthusiastically and patiently. In inventory management, it is necessary to strictly register the shortage of goods and inventory, and do a good job in inventory. Manage articles well, pay attention to dryness and cleanliness, prevent fire and moisture, and clean articles well.
Four. Prospects for future work
This year is about to pass, and in next year's work, the counter will strive to achieve new sales breakthroughs on the premise of ensuring this year's sales plan. In terms of membership, we should attract new members, and then seize the old members to ensure the sustainable development of the market. In terms of individual customers, we will continue to maintain our high-quality service and let more consumers join our xx member team. In the daily work of the counter, we must strictly abide by the company's management rules, so that consumers can rest assured to subscribe for our xx quality products.
Next year, our focus is: do a good job of linking customers and products, push xx's high-quality products to customers, and bring customers' love for products back to the enterprise.
Summary of Personal Work of Cosmetic Salesman (6 Selected Articles) Chapter 4: 20xx's work has brought me a satisfactory conclusion. During this year, I experienced many ups and downs, which made me clearly remember the days when I worked in 20xx, and also made me learn a lot at work, found the joy of work and life, and made progress and growth every day. Studying every day.
On that day in 20xx, I entered X International Group, X Company and X Brand. When I entered xx, I saw many advantages of X. From then on, when I was at the starting line of X, I saw the development and bright future of xx.
Brand X is also the most distinctive brand of personal care products in the cosmetics industry. I know the characteristics of the brand X. Compared with other similar brands, X actually has many characteristics and advantages. It is also a relatively complete brand in the cosmetics industry.
Really understand the position and development trend of X in the national market. When I really put myself into my work, brand X is also a comparative advantage brand in the cosmetics industry and an influential brand in the field of personal care products. Although it is different from the first-line brands, X is still developing very well. The gradual expansion of X and the development of the national trend have also appeared in many cosmetics industries in China. Brand X is also one of the brands that are gradually entering the track in today's beauty industry.
No matter from the overall scale or scheme, X's product quality is guaranteed, its service attitude is good, and its product packaging is quite distinctive. X has won the recognition and high praise of the vast number of consumer groups in the national market.
Seeing that xxx brand has been recognized and affirmed by consumers and supported and cooperated by dealers, X has done so well and developed so fast. I see brand X growing every day. X has developed rapidly in the general trend of beauty cosmetics industry and personal care products 2 1 century, laying a solid foundation for the early marketing in the future, and is also striving for the grand goal of listing X brand in three to five years. Knowing the X brand makes me see hope and light, and I am confident in my work and face the real work. I have learned a lot and absorbed a lot in my usual work, whether it's telephone sales or inviting customers. I also constantly think about and summarize problems in my work, analyze the market situation of the industry and summarize the market situation.
I usually feel that my work is too monotonous. Every day, in addition to completing the telephone task sent by the company, I keep following up a lot of old materials and make my own summary and plan every day. I also registered and published on many websites to help the company do some publicity and promotion step by step, so that consumers and groups can know the brand xx, let more consumers know the brand xx and brand X, and also do a good job in the marketing of attracting investment in the future and get a good publicity.
Summary of Personal Work of Cosmetic Salesman (6 Selected Articles) Since its establishment in June 20, under the leadership of the Municipal Federation of Industry and Commerce and with the strong support of relevant municipal departments, the Beauty Salon Cosmetics Chamber of Commerce of the Five Municipal Federation of Industry and Commerce has earnestly studied the Party's principles and policies, adhered to Theory of Three Represents, and made full use of its members' collective wisdom and strength to serve its members and society, so as to promote the development of urban beauty salons and cosmetics industry.
First, organize and participate in various trainings to continuously improve their employment.
Overall level of personnel
Shortly after the establishment of the Chamber of Commerce, in order to improve the popularity of the Beauty Salon Chamber of Commerce, firstly, actively organize members to participate in various trainings and seriously study beauty management experience and beauty hairdressing technology. In view of the present situation of beauty salons in our city and some successful experiences in China, the Chamber of Commerce invited Mr. Ye, a well-known expert from the former Provincial Beauty Salon Chamber of Commerce, to give a special lecture; Second, in cooperation with the Municipal Bureau of Quality and Technical Supervision, we have conducted training on quality management regulations for many times to continuously improve the quality awareness of employees of the Chamber of Commerce; Third, train members in political and ideological aspects. Organize members to participate in the training course for representatives of non-public economy of the Municipal Federation of Industry and Commerce, and constantly improve the political and ideological level of employees with the spirit of Theory of Three Represents and WTO knowledge; Fourth, actively carry out exchange activities and promote each other. Successfully held the first large-scale "Mi Si" Cup Hairstyle Makeup Competition in Lianyungang. More than 90 contestants from all over the city participated in this competition, which expanded the business exchange of employees and improved the popularity of the Chamber of Commerce. In order to make the enterprises and individuals in the beauty salons and cosmetics industry in our city reach the professional level of the same industry, since this year, we have fully solicited the opinions of the Municipal Administration for Industry and Commerce, the Quality Supervision Bureau, the Labor Bureau, the Health Bureau, the Price Bureau and the Federation of Industry and Commerce, and formulated the evaluation standards for star-rated beauty salons and star-rated hair salons in Lianyungang. This year, the Chamber of Commerce also received Fu, the president and vice president of Donghai Beauty Salon Chamber of Commerce, and some members to visit and study in many vice president units such as Tianyi Beauty Research Institute, Mingjie Barbering, Beauty Salon and Liu Zhen Wedding Photography, and discussed and exchanged hot topics of concern to beauty salons.
Two, safeguard the legitimate rights and interests, enhance the cohesion and centripetal force of the work of the Chamber of Commerce.
After many times of communication and coordination with relevant departments, I will set up the beauty salon complaint station of the Municipal Consumers Association to the Chamber of Commerce, that is, all consumer complaints about beauty salons and cosmetics will be transferred to the Chamber of Commerce for acceptance. The Chamber of Commerce gives full play to the authority and professional advantages of the industry, accepts complaints, consultation and supervision from consumers, and safeguards the interests of consumers and the legitimate rights and interests of our members. The establishment of the rights protection station shows the great potential of the chamber of commerce in industry supervision and safeguarding legitimate rights and interests, and also reflects the full affirmation of the work done by the relevant departments in the five years since its establishment.
Third, participate in social welfare activities to enhance the visibility of the Chamber of Commerce.
In order to enhance the friendship between the army and the people, President Meng Meirong and Vice Presidents Zhu Ping, Wang, and Li Xiushan of our Association went to the resident Haiphong No.5 Company on the eve of August 1 this year and sent printers and some condolences worth more than 4,000 yuan, which were warmly welcomed by the officers and men of Haiphong. We also set up a stage in the company square and the coastal defense soldiers and other military support units, and * * * performed a "Celebrating the August 1st Military and Civilian Gala". The evening program has various forms and rich contents, which embodies the theme of * * * building the army and enriching the people, abundant fish and water, and * * * looking forward to making the country rich and the people strong. We plan to have frequent friendly exchanges with soldiers in the future. The Chamber of Commerce will provide soldiers with compulsory training in haircutting, and send beauticians and hairdressers to the army for military training, receive national defense knowledge education and improve the quality of practitioners. We also actively participated in the theme day of 3. 15 and the public welfare publicity activities of our city's quality month, set up a complaint consultation office for products and services in this industry at the booth, and distributed hundreds of promotional materials for the rights protection of the Chamber of Commerce, so as to promote products with high quality and good reputation without losing any time. We also showed the brand of the beauty rights protection liaison station of the Municipal Consumers Association, and organized a special person to be responsible for the consultation and complaints of beauty salons, which was affirmed by the leaders of the Municipal Quality Supervision Bureau and praised by the citizens.
These are some of the work we have done, and there is still a big gap between the needs of brother chambers of commerce and members. With the economic and social development of our city, we feel that people pay more and more attention to the beauty and hairdressing industry, which increases the confidence of our practitioners in further development, and also puts forward higher requirements for the Chamber of Commerce in strengthening industry norms, improving industry level and promoting industry development. We will continue to strengthen self-discipline, build the brand of chamber of commerce, and add luster to our city.
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Personal Work Summary of Cosmetic Salesman Fan Wen (6 Selected Articles) Six pieces of time fly by, and before you know it, it's the end of the year. But I still clearly remember how difficult it was for xxx to take root in xx when xxx products just entered the xx market. The pressure is unprecedented. To overcome many problems, we need to work harder than before. The company arranged for me to be in the biggest supermarket in xxx. Faced with fierce challenges, I am a little hesitant. Am I capable of shouldering this burden? Seeing the characteristics of xxx products such as novel packaging and complete varieties, I thought it would be very safe when I came. Let go of your burden, devote yourself to your work and do your best to complete the tasks assigned by the company. In this way, I worked hard for a month and then challenged a new month. After half a year, I am particularly happy to see more and more customers recognize xxx. Let me see that xxx will have a good development prospect and let me have a bigger goal for the future.
Cosmetics are generally used by women, so in general, we should pay more attention to women's psychology. Such as freckles, acne, stretch marks, wrinkles and scars. Of course, there are some whitening, exquisite pores and so on. So as long as I find out the customer's product demand, this sales is the real beginning. First of all, I have been learning to speak gently and tactfully. Because women are more delicate, they should be kind and not blunt in language. If they are not gentle enough, they tend to feel arrogant and so on. In this era of Internet information technology popularization, I also look for target customers online, and many customers come through related keywords, such as what to use for freckle removal, how to remove stretch marks and so on. Through these keywords, you can probably guess some information about the customer, such as age, purchase intention and so on. Stretch marks are all owned by people who have given birth to children, and their ages can be roughly guessed. Secondly, the purchase intention, how to remove these two keywords through stretch marks and stretch marks, I think the latter has a greater purchase intention.
In the process of communicating with customers, I have been actively guiding customers, because customers came to see my products and didn't know at first, and of course I didn't know the relevant information of customers. Only by taking the initiative to ask, can we close the relationship, for example, how old is the customer? How long have you been using cosmetics? Have you used other brands of products before? Please use some modal particles. Then according to the customer's information analysis, why use other products is not effective or ineffective, and so on. Then I began to introduce the advantages of my product. What's the effect? Wait a minute. After communicating with customers, sales are already in the middle. Many customers will not place an order immediately, but will consider it. You can't relax at this time, because it shows that there is still a strong purchase intention, otherwise the customer will definitely close the chat box and leave at this time. At this time, it is a psychological offensive. Talk about the effect of the product after use and the evaluation of some customers, and then talk about the after-sales service of your own products. After-sales service is a concern of many people.
Generally speaking, as a salesperson, you must be able to guess the customer's psychological activities and perceive the customer's consumption habits and the level of customer demand from specific details such as actions, clothes, manners, eyes and expressions. Let me summarize some skills:
Sales skills: performer
I have to deal with customers every day, people from shopping malls and people from other brands. If I don't have a certain talent for acting, it will be difficult for my products to sell well. People with strong performance and communication skills can always find both ways and solve difficulties easily. Everyone likes to deal with people who are proactive, enthusiastic and generous. Your enthusiasm and enthusiasm can always infect people or customers around you and get unexpected gains.
Sales skills: product experts
To sell your own products, you must first understand your own products, as well as those of competing brands, their advantages and disadvantages, their technical content, their production technology and their unique selling points. The more you know, the easier it is to convince customers.
Sales Skills: Happy Messenger
Turn the depressed promotion work into a pleasure, a heartfelt happy sales behavior. Run your customers with gratitude and happiness. Don't get angry because of customers' censure, be rude to customers and affect the brand image. Always remember: kindness and good mood are also promoting forces.
Sales Skills Brand Ambassador
In real life, an excellent sales is to comprehensively use these "selling points", grasp the psychological needs of customers, and then highlight a certain aspect of the introduction. Good sales not only establish a brand for themselves, but also expand the influence of the brand and enhance the image of the enterprise.
Sales skills: intelligence officer
We should have a detailed account to let the mall know that what you sell has not only not lost money, but also increased the total profit. As a salesperson, we should be clear about the sales situation of products, the profits created for the store, the investment, profit points and effects of promotional activities, as well as the specific sales situation, profits and activity costs of other brands, so as to analyze the advantages and disadvantages of our own brands in this shopping mall and help salespeople do a good job in sales, payment collection and negotiation of this shopping mall.
Sales Skills: Financial Management
Sales is the first person in charge of shop work, dealing directly with the store manager, customers and competing products, which is the starting point of information sources. The market information we collect in our daily work is the best information for enterprises to grasp the development and changes of the market.
Sales skills: decorator
It is believed that people always have a deep first impression on things or others, so the layout of your booth and product image should make customers fall in love at first sight and never forget it. In daily terminal maintenance, we'd better use 5s management method to demand ourselves.
In this year's work, I found myself with many shortcomings, such as lack of patience. In my future work, I will continue to learn from each other and achieve better results.