12333 provides labor security consulting services for the public, undertakes the work of making government affairs public, reporting complaints, telephone and online letters and visits, coordinates and handles all kinds of problems and demands reflected by the masses, and guides the work of administrative districts and counties (cities) 12333.

Labor law consultation telephone 12333 service hours:

1. Automatic voice service time: 24 hours.

2. Labor service hours: Monday to Friday from 9: 00- 12: 00, 13: 00- 17: 00.

Extended data:

By the end of 20 16, the telephone consultation service of 12333 has achieved full coverage of cities and regions, with more than 4,000 people consulting and the total number of telephone calls answered each year reaching more than 80 million.

Charging standard: users only need to bear the local telephone communication fee when calling 12333. ?

Services: labor security legal work, employment management, salary (remuneration) welfare, labor relations, labor disputes, labor standards, skills training and appraisal, old-age insurance, unemployment insurance, medical insurance, industrial injury insurance, maternity insurance and other kinds of labor security, legal consultation, handling procedures of various labor security matters, and institutional consultation.

Query function: query the company's payment status; Basic information query of personnel; Inquire about the basic information of retirees; Personal account inquiry of endowment insurance; Medical insurance personal account inquiry; Consumer inquiries; Unemployment, work injury, maternity insurance payment inquiry, etc. The public should check the above contents according to the social security number or 18 ID number.

References:

China human resources security department-service consultation telephone