This book introduces etiquette knowledge, basic operation skills, commercial crystal display technology, sales service skills, language art, logistics knowledge and other knowledge and skills that a salesperson should have, supplemented by sales examples. I believe that the majority of sales staff will apply the skills introduced in the book to practical work, which will definitely make your sales performance have a qualitative leap.

This book is not only suitable for major shopping malls, shops, banks, marketing departments and other service industries as teaching materials, but most importantly, it can be used as a reference book for business personnel in various service industries to improve their business and is their mentor and friend.