The work plan of the Property Security Department in the second half of the year is 1 1. Based on the quality policy (three truths, four transformations and five transformations) and quality objectives formulated by the company, we should strictly demand ourselves, manage the security team well, and strive to make the security work in 20_ years reach a new level. Carry out the guidelines, policies and relevant regulations of security work, establish and improve various security work systems, complete various tasks of the department, and be responsible to the property manager.
2, from the internal management, improve the comprehensive quality of safety. Establish a target management responsibility system, decompose and implement tasks at different levels, effectively solve the passive situation of doing or not doing, doing well and doing poorly, and play a role in encouraging the advanced and urging the backward. Make annual work goals, and divide all tasks into teams and employees, so that everyone has goals, tasks, pressure and motivation.
3. Strive to improve the professional quality, enhance the ability to deal with emergencies, and cultivate a disciplined and tenacious security team. First of all, do a good job in ideological work, strengthen business training, and cultivate employees' spirit of hard work, dedication and love for the company. Managers at all levels should integrate into team members and train with them in order to find and solve problems in a targeted manner. Secondly, enhance service awareness and improve customer service ability. At work, we should respect guests, take the initiative to say hello and be polite. No matter how busy you are, you can't neglect or neglect your guests. We must serve attentively, pay attention to details and pursue perfection. Third, we must pay attention to strategy, understand guests and respect them. To treat unreasonable demands or unwarranted accusations from guests, we should adopt the method of guidance and influence, and we should not directly conflict with guests. Educate employees to understand from the heart that everything we do is to satisfy our guests.
4, strengthen the inspection, maintenance and maintenance of all kinds of facilities and equipment, improve the safety work efficiency. First of all, improve the inspection system and clarify the inspection responsibility. According to different equipment and different areas, make clear the inspection responsibility and workflow, and ensure that the equipment is managed everywhere and the parts are guaranteed. Secondly, actively communicate with the engineering department to make specific maintenance plans to ensure that the equipment can be maintained within the specified time. Third, strengthen the professional quality and level of fire inspectors, and ensure the orderly maintenance of facilities and equipment with excellent professional skills.
5, do a good job of coordination, strengthen the fire safety awareness of employees. Extensively carry out fire safety publicity and education, popularize fire knowledge, inform employees of cases with typical educational significance in time, form interaction, let everyone fully understand the dangers of fire, and enhance their consciousness of doing a good job in fire safety.
6. Strengthen safety information work. First of all, according to the requirements of the public security and fire departments, give full play to the functions of the security department, strictly manage and require, and earnestly implement various safety precautions to ensure the normal order of the building. Secondly, actively communicate with the public security, fire control and other departments in the jurisdiction, improve relations, and do a good job in fire control and public security. Eliminate all kinds of unsafe hidden dangers in time, effectively curb all kinds of accidents, and ensure the safe and smooth fire control work of the building.
In short, we should continue to deepen management, cultivate the professionalism of the new era, encourage security guards to continue to adhere to the spirit of self-pressure, hard work, high standards and strict requirements, combine the spirit of daring to try with the scientific attitude of seeking truth and being pragmatic, and strive to create a new image of _ safety that is efficient, pragmatic and civilized. Open up new ideas, boldly reform, complete the task of income generation, and do a good job in escort _ development.
Work Plan of Property Security Department in the Second Half of the Year II. Responsibilities
1. According to the signed property management contract, formulate the property management plan for the property project, and report the management situation to the company regularly.
2. Supervise, manage and guide subordinate maintenance teams, nursing teams, cleaning teams and other team rooms to carry out their work.
3, according to the company's relevant management system and the specific situation of the property office, formulate the detailed rules for the property management.
4. Complete other tasks assigned by the company.
Second, the vehicle management system
1. Manage the vehicles in the project area according to law, be responsible for commanding the driving and parking of vehicles in the area, and maintain traffic and parking order.
2. When the motor vehicle is driving in this area, the speed shall not exceed15km, and it is not allowed to honk, test run, repair or practice.
3. Pay close attention to the vehicle situation and the driver's behavior. In case of drunk drivers, they should be dissuaded immediately and reported to the squad leader so as to deal with them in time and avoid traffic accidents.
4. When the vehicle leaves the library, carefully check the car and driver (owner) who leave the library. When in doubt, you should immediately salute the driver before stopping, and then ask politely.
5. Command the vehicles in the parking lot to park, store and monitor neatly, and make records on the vehicle access registration form at the same time. Vehicles must be registered.
Third, call the police.
1. Once public security incidents such as fighting, hooliganism and gathering people are found, they should report to the leaders in time, notify all the guards to gather and call the police.
2. The informant shall state the location, number of people, whether the personnel carry the murder weapon, and give his name.
Work plan of property security department in the second half of the year. First of all, we should pay special attention to source control to ensure good planning and design.
All property management communities in the county and newly prepared property bidding communities must install video surveillance and patrol equipment.
Development and construction units must install monitoring system and property security personnel patrol system before handling comprehensive completion acceptance and filing. In the design stage, it is necessary to submit specific construction drawings and floor plans of sub-projects to the county development and property authorities, requiring the monitoring patrol area to achieve full coverage of the community, leaving no dead ends, and the construction can only be carried out after passing the examination.
The Property Management Office is responsible for conducting an inventory of residential quarters where property management has been implemented in our county. If the video monitoring and patrol system is not installed, it shall be ordered to make rectification and construction. Specific measures are as follows:
1. Newly-built residential quarters that have not been fully completed for acceptance and filing must be equipped with video surveillance and security personnel patrol equipment before acceptance and filing.
2. Newly-built residential quarters with property rights have not installed video surveillance and patrol equipment, which must be installed, and the installation cost shall be paid from the property warranty fund.
3. For the property management community that has been delivered for more than five years, it is suggested that the owners' committee apply for the installation of video surveillance equipment and property patrol equipment, and use the special maintenance funds for housing for installation.
4, did not pay the special maintenance funds for residential property management area, the owners' committee is responsible for consultation with the owners, and the owners' congress will share the costs and install video surveillance equipment and patrol equipment.
Second, improve the entry threshold and turn off the equipment.
Establish a quality review system for monitoring products and patrol machines, strictly control the market access mechanism, put an end to counterfeit and shoddy products, standardize the video and patrol machine installation chaos in the property service community, and the competent department will check the pre-selection and installation of monitoring equipment, and resolutely put an end to situations that cannot be used or have poor results after installation.
Third, distinguish responsibilities and give full play to the main role of property enterprises.
Each property service enterprise is the main body to carry out this work. It is necessary to be responsible for the security work of each property service community, actively implement the security work of the community, and be responsible for the upgrading and construction of security equipment. Property service communities that have installed video monitoring equipment and patrol equipment for property security personnel shall do a good job in system maintenance, maintenance, inspection and replacement to ensure that the system is in good working condition. Property communities with imperfect video surveillance and patrol equipment should be actively improved. Property management communities that have not installed video surveillance equipment and patrol equipment should promptly submit installation plans. For the residential quarters that have not paid the special maintenance funds for houses, the property enterprise shall be responsible for coordinating with the owners' committee and the owners, do a good job of the owners, and ensure the installation of monitoring equipment and patrol equipment.
Fourth, strengthen supervision and give play to the linkage role of competent departments.
Planning, design, supervision, development, property management and other departments and units should work together, perform their duties, do a good job in every link of planning, design, drawing approval, construction and acceptance, ensure the implementation of property security equipment installation, and strengthen the security level of our county property service community. Before the installation of video surveillance equipment and property patrol equipment, the scheme must be submitted to the competent department for examination and approval, and the installed equipment can only be installed after inspection by the competent department. After the installation of video monitoring equipment and property patrol equipment, it must be accepted by the development office and the property office. Any newly-built residential area that fails to handle the above-mentioned links or review the existing problems shall not be put on record through the comprehensive acceptance of completion; Where the above-mentioned links are not handled or there are problems in the audit of the property service community, all kinds of property recognition and appraisal will not be granted, and the competent department will not pass the annual qualification examination.
Work plan of property security department in the second half of the year. One's own side
(1) Play an exemplary role in the work, requiring employees to do their own jobs, such as labor discipline and work, constantly sum up and strengthen their studies, and strive to improve their own quality and management level;
(2) Further improve various rules and regulations and work processes, implement institutionalized, standardized and standardized management, supervise and guide the work of security guards, and implement them in every detail;
(3) In my usual work, I will further strengthen communication and exchange with security guards, understand the ideological trends of employees, care about their lives, help them solve problems and difficulties in their work and life, let them feel the warmth of their big family, improve their work enthusiasm and collective cohesion, and thus improve their service quality and service level;
Second, strengthen the ideological education of employees.
Improve employees' safety awareness, thus strengthening their sense of responsibility and obedience;
Three, to further strengthen the safety work flow and work system and details of the training.
For example, the shift change system, patrol system and labor discipline of internal and external employees all require employees to work in strict accordance with processes and standards to improve their work skills and service level.
Fourth, vehicle management.
(1) Strengthen the training of employees in vehicle management, such as commanding parking, inspection and prompting;
(2) Employees are required to be in place as always: (i.e. ① security personnel are in place; (2) command parking in place; ③ Vehicle inspection is in place; 4 prompt reminder in place; ⑤: Registration norms are in place), especially the reminder and management of electric vehicles, motorcycles and bicycles;
(3) Strengthen patrol inspection and carry out work in strict accordance with the patrol inspection system;
(4) In short, every car should be parked, inspected, reminded and recorded in order to ensure the safety of carts and cars.
Fifth, in terms of fire protection.
(1) Strengthen the training and assessment of employees' fire control knowledge and operation, enhance employees' awareness of fire control safety and preventive ability, and let employees know the danger of fire for three times;
(2) In normal work, strengthen communication and exchange with department managers, and discuss the training and assessment methods for employees' fire control knowledge and operation, so that each employee can understand it three times;
(3) Strengthen patrols, increase the number of patrols, read more and smell more during patrols, and pay attention to fire hazards.
(4) After receiving the fire alarm at the front desk, immediately check and report to the chief duty officer or general manager;
(5) When locking the door at 8: 30 every night, carefully check the electricity and gas consumption, and deal with it immediately if there is any situation;
(6) Check and maintain the fire-fighting equipment and facilities every day, and deal with the problems immediately when found, so as to ensure that the equipment is in good condition and effective;
(7) Further improve various fire control systems and fire control files. (such as fire control plan, safety evacuation plan, inspection records, etc.). )
Six, public security, do the following work
(1) Strengthen the training of employees' safety awareness, such as paying attention to suspicious personnel and reminding customers, so as to improve employees' safety awareness;
(2) Further improve and establish various emergency plans. For example, the dispute plan between the guest and the front desk, the plan to prevent robbery, the plan to prevent food poisoning, etc. Strive to train and improve the overall professional quality of security personnel and enhance their ability to deal with emergencies, thus reducing unnecessary property losses of the company and guests;
(3) Strengthen the inspection and monitoring of hidden dead angles such as floors, warehouses, basements, offices, halls and doorways every day, prompt and remind the guests' vehicles and articles, and handle and record the problems found accordingly.
Seven, strengthen the management of dormitory.
Formulate dormitory management system and health system, and conduct health inspection and electricity management for each dormitory every week. So as to create a good health environment and living environment for employees.
Work plan of property security department in the second half of the year. First, insist on rotation.
The work of the post needs more efforts and must be paid attention to at all times. After all, the burden of our security is not light, and we can't leave it at will. Therefore, in order to ensure the correct work, each of our security guards has the responsibility to wait for their posts and do a good job of supervision and inspection. For everyone who enters our community, every car must pass the strict inspection, and every strange face will not be placed in the community at will. This has two purposes, one is to avoid problems, the other is to avoid making mistakes, plus strangers, that is, invisible risk factors. In any case, in order to enter the community, in addition to the relevant certificates of the accident, we must do a good job of registration.
In addition, now many users will give rent to others, and many strangers will enter the community. In order to ensure the safety of the community, everyone who enters the community must register relevant certificates to avoid affecting our sincere work for some other reasons, resulting in unstable work. At the same time, it is also to maintain the security of the jurisdiction.
Second, improve the fire control facilities
In order to avoid fire and other accidents, our security company will carry out safety publicity in the community according to the company's requirements, and at the same time, we will check whether any fire-fighting facilities are complete, so as to avoid penny wise and pound foolish. At the same time, we will check the safety of fire fighting equipment once a year. Some fire-fighting equipment will be affected by the consumption of a large number of items. Some fire-fighting equipment needs maintenance after being used for a long time, such as the fire hydrant in the corridor. We will check it every day. Ensure that there is enough water to help the government every day, and of course, do some basic safety supervision to promote the civilized safety of the community and ensure that every family can rest at ease.
Third, regulate parking.
Due to the increase in the number of people and vehicles in the community, the phenomenon of parking and parking is very serious, which needs us to adjust and standardize in time. According to the company's regulations, only one car can be parked in each parking space, and the extra vehicles can't be parked at will. For car owners who keep persuading, they will be fined according to regulations. At that time, no one was allowed to park in the corridor, and the fire exit was forbidden. If there is any violation, the responsible owner will be responsible.
Fourth, vendors are prohibited from entering the community.
In order to maintain the quiet and harmonious community, some small traders are forbidden to enter our community. One is to avoid disturbing other residents in the community. The other is to prevent more people from entering and leaving the community at will. At the same time, it is also to better manage the community and ensure the health and safety of the community. Moreover, many products sold by small businesses are unqualified. For the sake of residents' health, it must be banned, and it is also our responsibility, so everything must go quietly and peacefully first.