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How to train personnel in tourist attractions?
Training is top-down.

Teacher Ye Li, the chief planner of Shanghai Nuoshi Tourism marketing planning agencies, who has many years of experience in tourism training, pointed out that when new employees join the company, the general manager, the human resources department and all departments of the group should take the induction training of new employees as the top priority, analyze the shortcomings of employees' work and confirm whether the previous training is in place. In this way, the service quality of the scenic spot will not be reduced because of the change of personnel. Therefore, the training work should start from the general manager of the enterprise, so that top-down attention can be done well.

The main purpose of training is to carry forward excellence, change deficiencies, enhance literacy, improve skills, shorten the gap with peers, and create a unique culture and be more vivid for the development of scenic spots. Training is to supplement nutrition for tourism professionals.

Teacher Ye Li believes that all training is not aimless, and the key is to do a few things well. First, regular training, whether there is a regular review of training content, such as enterprise development, project update, management structure adjustment, and the corresponding code of conduct adjustment; Second, professional skills training, whether there is a regular analysis, such as the adjustment of tour guides' speaking words, the skills of explanation, the behavior of receiving guests and so on. At the same time, do a good job in the investigation and analysis of different types of work, and develop new training topics by means of "what is missing and what is supplemented"; Third, whether there is a deep understanding of the quality training of employees, and making an analysis curve of employees' quality will help to grasp the overall quality balance, for example, post oral English, image etiquette, public relations skills training and so on. Fourth, employee value training. Only by adjusting the values of enterprises and employees to be consistent with each other can the vitality of enterprises be more effectively manifested.