1. Employee training: Pay attention to employee training to ensure that employees can provide high-quality services and products. Starbucks regularly trains its employees, including how to communicate with customers and how to make coffee.
2. Improve product quality: continuously develop new products and keep the quality of existing products stable. Starbucks coffee beans choose high-quality coffee beans, and each cup of coffee is carefully made.
3. Store environment: Ensure that the store environment is clean and comfortable, and provide high-quality WiFi, music and other experiences to make customers feel comfortable and relaxed in the store.
4. Collect feedback regularly: Collect customer feedback regularly and improve services and products according to the feedback.
5. Offer discounts: Offer various preferential activities, such as member discounts and holiday activities, to attract customers and improve their satisfaction and loyalty.