Meeting Room Attendant's Work Summary120xxxxx Hotel received the meeting of * * * Company. After careful arrangement of the hotel and arrangement of various departments, the hotel successfully completed this reception task. The following is a summary of the work of the Food and Beverage Department during the reception of the conference:
1. Carefully prepare and receive meetings and banquets? At the banquet reception, this is the first time that our hotel has received such a large-scale meeting. It is worthy of encouragement and praise that our hotel can make good preparations for reception before the meeting. The catering department can complete this arduous task with the spirit of not being afraid of hardship and fatigue, which is worth persisting and carrying forward. But at the same time, we should also see where we are unprepared. For example: 1, the determination of the number of people, what is the standard, and make a reasonable plan; 2, the preparation of fruits and drinks, this work is not in place; 3. The cups during meals should be replenished in time; For example, eating with a small teacup is a representative performance of our hotel's inadequate preparation. )
Second, rationally arrange personnel and quantify work tasks.
1, widely mobilize the whole store staff one day in advance to ensure sufficient service personnel; 2. Promote and coordinate the active participation of employees in various departments, take leave from work, and actively participate in front-line services above the foreman; 3. If employees work overtime, employees should arrange meals specifically;
The third is to grasp the key points of work and urge all work to be fully in place.
1. All departments should pay attention to mutual cooperation and assistance while earnestly doing their jobs. Complete the task of meeting reception and banquet. 2. We should grasp the key points of work and solve the main contradictions in the task, so that all departments of our hotel can form a reasonable and optimized part and form a strong whole. We have some shortcomings in this respect (for example, the engineering department can't debug and handle the speaker equipment in time, which once put the reputation of the hotel in an embarrassing position. To be improved)
Fourth, strengthen staff training and improve the quality of conference services.
The success of conference reception depends on service quality, and training is the most fundamental way to improve service quality. We should strengthen our ability to receive meetings. For example: 1 Layout the venue environment, and 2. Require the staff of relevant departments to accurately understand and be familiar with the purpose, content, duration and composition of participants of the meeting during the reception.
Although the summary meeting is over, we have accumulated some experience through this meeting, but there are indeed some shortcomings. We will conscientiously sum up and apply the accumulated good experience and practices to the future conference reception work, and also urge the leaders to give us more opportunities to learn from the experience of conference reception.
Meeting room attendant work summary 2 I took over the meeting management this quarter. I optimized the meeting management process in strict accordance with the Measures for Meeting Management of Jinke Group, and further standardized the company's meeting management. The following is the fourth quarter meeting management report of Chenzhou Company:
First, the basic situation of conference management:
1. In this quarter, Chenzhou Company held 82 meetings, 48 other video conferences and 34 on-site meetings. It was like this every day for a while.
Chenzhou company has a big conference room and a small conference room. The large conference room can seat about 60 people, and the small conference room can generally seat about 15 people. One set of Huawei video equipment (mobile) and one set of audio power amplifier equipment are installed in the conference room. At present, all equipment is running normally.
3. The meetings held by Chenzhou Company can be divided into video conference and on-site meeting, among which large full-time meetings, such as "semi-annual summary commendation meeting", are generally held in large conference rooms. Small departmental meetings or video conferences attended by only a few people are usually held in small conference rooms.
Second, the meeting notice:
At present, the meeting notices in Chenzhou are collected by the meeting administrator before every Thursday, sorted into books by the meeting administrator in chronological order, and then published in the company's employee exchange group.
And the meeting administrator will submit the weekly meeting plan in the company's official notice.
For the company's meeting notice, at present, the office platform is used to issue the meeting notice, supplemented by instant messaging, and the employee exchange group publishes the message or informs the contact person directly by telephone.
Third, the application for the conference room:
The application for the meeting room of Chenzhou Company was manually registered last quarter, and then it was implemented according to the registration. The group's conference management system has been used in the fourth quarter, and now it is very simple to operate, which is convenient for both employees and conference administrators. Now, one-on-one training has been given to various departments. Meeting application,
As well as meeting notification and meeting management.
Four, the meeting room after use registration:
In order to strengthen the management of the company's meeting rooms after use, this quarter, combined with the actual situation of Chenzhou Company, the Registration Form for the Use of Large and Small Meeting Rooms of Chenzhou Company was formulated.
Specifically, after the meeting, the meeting applicant fills in the form and submits it to the meeting administrator for signature. The conference administrator will confirm the actual use of the conference room before signing.
Generally speaking, the meeting management of Chenzhou Company is becoming more and more perfect. From the pre-meeting notice to the post-meeting management, it can be managed by someone and the relevant person in charge. However, there are also some shortcomings, such as the management of temporary meetings, the management of meeting room hygiene, and the training of meeting room equipment use. These shortcomings are the direction of my future work.