Current location - Education and Training Encyclopedia - Education and training - What are the office communication skills?
What are the office communication skills?
1, the right time?

Making sure to choose the right time has brought a good start to communication. If you don't agree with your boss at the meeting, it's definitely a terrible idea to express your opinion in public. It is foolish to rush into the leadership office at any time. Choosing the right time, private environment and face-to-face communication are better choices. ?

2. Grasp your role?

Communication comes and goes, one is the sender of information and the other is the receiver of information. Both sides of the communication come and go, change roles with each other, and complete the repeated transmission of information. Both parties have equal communication rights. As people in the workplace, we should not just listen, be silent or talk big, but communicate harmoniously with each other and grasp our roles and positions. ?

3. How to communicate is changeable?

Everyone has communication habits and preferences, so many people can't communicate smoothly. It is impossible for people all over the world to understand this, and it is impossible for everyone to accept your opinion. Therefore, in the communication in the enterprise, you should choose a variety of communication methods and choose a language that the other party can understand. Don't be self-centered, pay more attention to each other and try different communication methods. ?

4. Respect each other?

Respect is mutual. If you want to get each other's respect, you can only give them enough respect. In the process of communication, don't interrupt others' words, listen carefully, and express politely when agreeing with or opposing others' opinions. In a relaxed and enthusiastic environment, communication can get twice the result with half the effort and win good popularity for yourself. ?

5. Do you remember your key points?

Communication in the workplace is taboo, and everyone's working time is precious. Respect other people's time, don't chatter on your own, sort out the key points before communication, be concise, to the point, and focus clearly. When the communication is coming to an end, we should review the key points and make clear what we want to say. ?

6. Don't communicate emotionally?

When you are rational, everyone can be polite and decent, but when you are out of control, you can't control your own language and often call names. Such communication will not only fail to achieve results, but also deepen misunderstandings and destroy interpersonal relationships. Be sure to communicate again when you are in a good mood. It's very easy to say it in emotions, make radical decisions, and then make yourself regret it. ?

7. Think twice before you act?

"A good word warms three winters, and a bad word hurts the cold in June." When you say something you shouldn't, you often have to pay a higher price to make up for it. The so-called "illness from the mouth, disaster from the mouth, may cause irreparable consequences, let others have the impression that you are rude and uneducated, and don't want to associate with you in the future, so you must think twice before you speak in the communication process. ?

8. Good interpersonal relationship?

Good interpersonal relationship can make communication more efficient, and all communication difficulties are symptoms of bad interpersonal relationship. Good interpersonal relationship is the premise of communication, so we must pay attention to the establishment of interpersonal relationship in peacetime, so that communication can be simple. ?