1, you can directly call the 123 15 consumer hotline to complain, or directly go to the consumer association to complain;
2. You can complain to relevant administrative departments, such as industrial and commercial administrative departments, health departments and cultural departments.
3. You can bring a lawsuit to the local people's court.
Judge whether it is legal to refund or deduct fees for training courses;
1. If the educational institution is at fault, the fee will be refunded, and the consumer does not need to pay the handling fee separately;
2. Unless it is caused by the students, unless there is an agreement in the contract, most institutions require a refund of fees and charges. As a student, you can not accept it, and then complain to the relevant departments and ask for a refund of the remaining tuition fees;
3. The training fees charged by institutions for students are comprehensive external quotations. Unless otherwise agreed, it shall be understood as including training fees, information fees, management fees, service fees, site use fees, taxes and other costs that may need to be borne or incurred.
To sum up, if the dance class does not refund the fee, you can complain to the consumer association, regardless of whether the contract signed between the consumer and the dance class stipulates that the fee cannot be refunded. You know, such clauses have no legal effect, because they are overlord clauses. So we can complain to the consumer association and ask the dance class to refund the rest of the course money to us.
Legal basis:
Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests
Ways to resolve disputes Where a dispute arises between a consumer and a business operator over the rights and interests of consumers, it can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.