Convenience store is a small supermarket. Because of its few employees and long business hours, it may be easier to "provoke" thieves, but manager Wang of Jufuyuan convenience store said that the loss of their small supermarket is not great. She introduced her own experience: the employees in their shop are very alert to theft. If a customer stays in the so-called "blank area" for too long, employees will "inadvertently" keep a certain distance from the customer to "observe". In addition, although their store is not equipped with advanced monitoring equipment because of its small storefront, the anti-theft mirror installed above the "blank area" can also play a very good anti-theft role. In addition, there is an alarm. In case of theft, they cooperate with the security guards near the community to "catch thieves". At the same time, their store keeps close contact with the police who are in charge of public security in this area, especially at night, the police will often patrol inside and outside the store. This has played a deterrent role to "thieves" to a certain extent.
A manager of Auchan Supermarket near Jiangdong North Road told the reporter that although the purpose of the supermarket is to maintain normal work and maintain the image and reputation of the supermarket, the anti-theft principle of the supermarket is to leak rather than make mistakes, but our anti-theft knowledge education for employees is comprehensive.
Generally speaking, when buying goods, customers have a series of understanding of the "three phases" and "three addresses" of goods, and they take their time and choose the goods they need close to his consumption level, while thieves are different. They are absent-minded when choosing goods, looking around, observing the movement around them under the cover of choosing goods to see if there is any chance. Compared with customers, salespeople should be cautious when dealing with such "customers".
In view of the above situation, supermarkets have specially formulated a set of "anti-theft skills", such as long-distance tracking and memory characteristics; Pretend to shop and collect evidence on the spot; Full defense, inorganic can take advantage of; Mobile services create an atmosphere; Echo before and after, busy but not chaotic; And long-distance tracking. At the same time, for some valuable goods in the supermarket, in addition to the traditional counter sales, the sales staff also adopt face-to-face sales. For some goods with small volume and high unit price, put them on the shelf in front of the cashier, so that the cashier can also take care of some goods, which greatly reduces the theft rate. Moreover, in order to prevent internal theft, the supermarket has also formulated a series of preventive measures, such as preventive education and publicity of morning meetings, regular meetings, internal publications and other activities, as well as the establishment of internal reporting system and the formulation of internal theft handling procedures for employees, and regular inspection of cash statements and commodity management statements to minimize losses.
Effect: high-tech "anti-theft" is tight inside and loose outside.
The staff of the Loss Prevention Department of Su Guo Headquarters told the reporter that the most important thing for supermarket theft prevention is the high-tech electronic loss prevention system. For example, electronic anti-theft labels are attached to small, expensive and easily stolen goods, and detectors are installed in the exit passage or cashier passage of shopping malls. After payment, the goods will be decoded or unlocked by a special decoder to take off the label. At the same time, there is an inspection door at the exit of the mall, which consists of a transmitter and a receiver, and the width is generally between 0.9- 1.5 meters. When a thief passes through the exit with unpaid (labeled) goods, the detector on the inspection door will detect the label and give an alarm to prevent the stolen goods from going out.
In this way, the security management system composed of closed-circuit television monitoring system and commodity anti-theft alarm system in the supermarket has formed a "anti-theft" management model.