Creativity and innovation come from day-to-day efforts; If employees have no enthusiasm for their work, it is absolutely impossible. Just look at Steve Jobs.
I think it is fair to say that Carus Wright, an old company with a history of 65,438+003, has grown from a small design company serving local customers in Milwaukee to a global design giant, and I am one of the executives. A few years ago, we noticed that when employees are full of enthusiasm during working hours, customers can benefit because they can cooperate with people with high enthusiasm and enthusiasm. Employees themselves also benefit, that is, the work in the project excites them.
So we decided to sit down together and find out why everyone is so excited at work. It took almost a whole year to process this information, and it turns out that this business is also driven by the same enthusiasm. Therefore, we have established a brand-new business team and redefined the customers we want to provide services: someone told us that they want to work in health, which led to the birth of the medical team; Some people want to go beyond the core business of brick and cement, so we have launched a new focus of multimedia design.
What was the result? These projects have achieved great success. Due to recognition and a large number of repeat customers (the proportion is above 90%), the company's business has made rapid progress, and more and more extra investment for employees has brought more profits. Enthusiasm for support quickly became an important business strategy.
The five skills listed below are the ways we have found over the years to give, inspire or re-inspire employees' enthusiasm for work:
1. When recruiting new employees, be sure to ask what they will be passionate about and how to keep their enthusiasm when working for the company.
During the interview, a woman who applied for the position of administrative assistant thought she belonged to? A neat freak? . By keeping everything in order, she had a good time. Now, she is an assistant to an unorganized creative engineer in the company. The cooperation between them is very satisfactory.
2. Give employees the opportunity to share passionate content.
In Wright, Carus, we will hold creative content exchange activities. At the end of the working day, employees will be asked about their ongoing work and exciting content. They can discuss things that can bring inspiration, and then inspire other employees and new enthusiasm with new ideas.
3. Provide time for enthusiasm to take root and grow.
On the work schedule, all our employees are required to work at least nine hours a year? Creative courses? . (1 employee chose the course of food modeling; Others choose the morning movie every month, where we will show the technical entertainment design video. This arrangement allows employees to spend their time on things they are interested in, keep them enthusiastic and ensure that innovations are constantly emerging.
4. Provide support for enthusiasm unrelated to the job.
For some of our employees, family is the source of enthusiasm. Therefore, we do not hesitate to let them choose to work at home or adopt a flexible working mode. Some employees even bring their children to work occasionally. Those employees who stay at their desks and are annoyed at missing their daughter's basketball game will not produce job performance. We believe that our employees can fulfill their promises even if they stay at home, finish their work on time, and respond and meet the needs from customers and colleagues without any problems.
Step 5 relax
It is difficult for employees to remain enthusiastic about everything during working hours. At this time, it is very important to take time to readjust. It is a good way to have a rest in the afternoon by attending a spontaneous party and tasting free cocktails and special snacks. Like any other type of corporate values, enthusiasm takes time and energy to ensure continuous growth during the holiday season, when winning a big customer, or when it is Friday.
In fact, the enthusiasm of employees who have time will lead them to other fields, just like Jeff, the builder of the company. Ningde Fuller and his wife, interior designer Misa, decided to pursue their passion for baking and opened a bakery and cafe in travers, Michigan. In fact, you can learn how our employees have developed new businesses over the years, such as architecture, graphic design, consulting and even bakery. Of course, this means that we may lose our opposite colleagues, but more often, it means that we have found new ways to support each other, whether through business consultants or referees. We can all benefit.