Time always slips away inadvertently, and our work has come to an end. We have gained a lot in our work during this period, so it's time to spend some time writing a work summary. Presumably, many people are worried about how to write a good work summary. The following is a model essay on personal cleaning (8 general articles) for your reference, hoping to help friends in need.
Personal cleaning work summary 1 I am the deputy director in charge of xxx cleaning work. Now that the probation period is over, the work of the probation period is summarized as follows.
Encouraged by the company leaders, I overcame psychological pressure and embarked on this job, and gradually entered the role. In my work, I try to do the following:
First, try to consult the old leaders for work experience, study the company's rules and regulations seriously, master the environmental sanitation situation of each village, find problems and make timely rectification and report to the superiors.
Second, communicate with the team leader and team members in time to understand the psychology and work situation of the cleaning staff.
3. Hold regular cleaning staff meetings in the village to publicize the rules and regulations formulated by the company and the responsibility system for production safety. Require the cleaning staff to implement it seriously, especially the cleaning team leader to take the lead in implementation and strict management. Raise the sanitary cleaning work to a new level and make due contributions to the creation of a beautiful environment in our town.
With the correct leadership and strong support of the company's leaders, through nearly four months' efforts, the health and cleaning situation of villages in xxx town has undergone fundamental changes, the work enthusiasm of cleaning staff has been improved, and the sense of responsibility and safety has been obviously strengthened. Among them, I also made great efforts. In order to check the sanitation and cleaning work of more villages every day, I specially bought an electric bicycle and went out early and returned late every day. Sometimes, some colleagues don't understand my work, and they also have some small comments behind my back. Coupled with the family's incomprehension, I once wanted to give up, but I persisted.
For my work, I can't live up to the trust and love of my leaders and colleagues, and I can only work harder to repay it. Facts have proved that my work has been recognized by everyone, even if it is hard, it is worthwhile.
In the future work, under the leadership of the company, I will work harder, be serious and responsible, be strict, unite my colleagues, do a good job in cleaning, and do my part to strive for a national civilized and ecological town.
Summary of Personal Cleaning Work 2 I have been in xx Property Company since August of 20xx, and it has been half a year now. I am mainly responsible for the cleaning supervisor of bank outlets, Guodian Park and office buildings, such as recruiting personnel, statistical consumables, practice land reclamation, communication and many other management work, which I learned almost from scratch. With the careful guidance and great help of the company leaders, according to the work requirements of our company, we successfully completed a series of cleaning services through the concerted efforts of employees in various jurisdictions in Qi Xin. Here, we will make a simple summary of the situation in the past six months. Summarize experience and lessons, find out shortcomings, and lay a good foundation for next year's work.
First, adjust measures to local conditions, distinguish the focus of work: according to the characteristics of concentrated personnel and complete supporting facilities in the cleaning area, the cleaning staff are required to understand the basic situation of each floor and master the cleaning focus. Lobby and bathroom are the places where staff come in and out most frequently, and they are also the places where they get dirty most easily. The focus of cleaning should be on the lobby and bathroom. Especially the urinal and dead angle in the bathroom, so that the urinal is free of dirt and the bathroom is clean and tasteless; The glass must be wiped in place to make the window bright and clean; The ground is clean, dust-free and footprint-free; There are no stains on the wall.
Second, strictly abide by the company's rules and regulations: we must work in strict accordance with the workflow, use cleaning tools and supplies correctly and reasonably, and strengthen the ideological style construction of cleaning staff in discipline, and often check and supervise, so that there are laws to follow and those who violate the law will be prosecuted. Act in strict accordance with the reward and punishment system, reward for good performance, criticize without change, and resign within a time limit. In terms of courtesy management, according to the requirements of Party A and the company, the dressers often check the gfd of employees and solve problems in time.
Third, the company is a whole, and we should fully cooperate with other departments of the company: we should actively cooperate with maintenance personnel and report the water leakage to the company and maintenance personnel in time, so as to deal with it in time, avoid causing heavy losses, and do a good job in cleaning after maintenance. When the cleaning department needs to send more staff, actively cooperate and obey management.
Fourth, you can unite every employee with your affinity, live in harmony with the cleaning staff, fully mobilize their work enthusiasm and initiative while strictly demanding employees, so that employees can correct their service attitude, work conscientiously, be not afraid of being dirty and tired, care more about them in life, help them in time if they have difficulties, solve their worries and concentrate on their work.
5. Pay attention to good relations with Party A: Good relations with Party A are the basis of our work and convenient for our work. Communicate with Party A's supervisor frequently, solicit Party A's opinions and enhance feelings. Rectify the problems in time and ask Party A to check.
Sixth, do a good job in energy saving and consumption reduction; When you apply for cleaning products every month, please ask for them according to the plan, and never ask for more, so as to save the company money.
Seven, correctly handle the relationship with Party A, correctly handle the relationship with employees, and create a good working environment.
Half a year's work has left me a lot of valuable experience, which is also a fortune on my growth path. However, my work still needs to be improved. In the new year, I will conscientiously sum up past experiences and lessons, carry forward achievements, overcome shortcomings, and devote myself to my work and make greater efforts under the guidance of the head office.
Personal work summary of cleaning 3 I have been in contact with classroom cleaning for more than a year. I have held different positions and played different roles in the classroom cleaning team, from a classroom cleaning team member to the classroom cleaning team leader and then to the classroom cleaning district head. The same job has different feelings at different times, and it also has a deep feeling about the cleanliness of the classroom.
I joined the classroom cleaning team from June 5438+ 10. I remember when I first joined, I didn't know what I wanted to do was classroom cleaning, but the school informed me that I could apply for work-study programs, so I applied with a hopeful heart, hoping to reduce the burden on my parents. In fact, I am trying my best to do what I can for the school, which deserves our help and I hope that our classroom cleaning work will be more perfect.
The reason why I can become a district head step by step from an ordinary team member is to thank my seniors and sisters who have helped me, and also to give me an opportunity to experience the different responsibilities of each role in classroom cleaning. Although the responsibilities are different, they are all indispensable to the team of classroom cleaning. I remember when I was a team member, our team leader was very strict, but strict only for work. Other times, it's pretty good. I often give us a small meeting to communicate with each other, and encourage everyone to go when cleaning the classroom and running for the team leader. Later, when I became a team leader, I was not familiar with all kinds of work. My former team leader also sent me a message, telling me that I could ask her if I didn't understand anything. I haven't been a team leader with Senior Fan Lei for a long time, but it is also considered that Senior Fan Lei really gave me experience in the team of cleaning classrooms, which made me learn a lot and made my college life no longer boring. When I was the team leader with Senior Meng Huanxin, I made mistakes in my work, but Senior Meng Huanxin never got angry. Every time she meets something she doesn't understand, she always tells me patiently. Later, when I was a district head, Senior Shang Zhansong, Senior Luo and Senior Luo all gave me a lot of help and made me learn a lot.
Personal cleaning work summary for 4 to 6 months, unconsciously. In the past six months, under the guidance of the company leaders, according to the company's work requirements, and with the concerted efforts of all employees, Qi Xin has successfully completed the cleaning work at the end of 20xx.
This paper briefly summarizes the work in 20xx, summarizes the experience and lessons, finds out the shortcomings, and lays a good foundation for the work in 20xx.
I. Main work in 20xx years:
1, do a good job in building the overall quality of the cleaning team and strengthen the ideological education of employees. Let every employee know that "the company is my home", "we are all a whole" and "the honor and disgrace of cleaning is the honor and disgrace of all of us". Pay close attention to employees' service consciousness, establish "owner first, service first", let every employee put himself in the shoes of the residents in the service-"think what the residents think and worry about the owners", and let the owners feel the warmth of home after they are satisfied. At the same time, we also pay attention to learning some professional skills and knowledge, because only by continuous learning and continuous progress can we strive for development. Make every employee always get up the courage and maintain the most vigorous fighting spirit.
2. Further implement various rules and regulations. Strictly regulate the daily work and code of conduct of each employee with relevant rules and regulations, so that each employee can realize his own shortcomings and actively seek improvement and enterprising.
3. Pay close attention to the instrument, appearance and image construction of cleaning staff, and pay close attention to the etiquette and courtesy management of employees. According to the requirements of the company, the gfd of employees should always be checked when dressing, so that the cleaning team can dress neatly, be polite, be full of energy and serve with a smile. According to the actual situation of each post, according to the working ability and specialty of each employee, plan the location, draw lines, divide areas, assign personnel, set posts and locate positions, so that everyone has something to do and everyone is responsible. According to the situation of the divided responsibility area, check every day, point out and correct the problems immediately when found, and always keep the area clean and tidy. Satisfy residents and leaders.
4, pay attention to the regular and irregular inspection of superiors. This year, the leaders have made many inspections with strict requirements and high standards. We attach great importance to this situation, organize manpower and material resources in time to ensure every inspection and satisfy the owners. There were no major problems after several inspections. Maintained the company's image.
We pay special attention to the relationship with the owners. Knowing that a good relationship with the owner is the basis of our work, which is convenient for us to work. Communicate with the owner frequently, solicit opinions from the owner, and enhance feelings. For the problems raised, timely rectification.
6. Unite every employee with your own affinity, influence every employee with your own image power, be able to blend in with the cleaning staff, be strict with them, care about them in life, be considerate of them, help them in time if they have difficulties, and solve their worries. Let them put down their burdens, go into battle lightly and concentrate on their work wholeheartedly.
7. Be able to make weekly and monthly plans in time. Make the work planned, purposeful, orderly and without omission.
8, gradually standardize the management of cleaning products in and out of the warehouse, pay close attention to energy saving and consumption reduction. In order to respond to the company's call for energy saving and consumption reduction, we adopted according to our actual situation. Every cleaner should turn off the lights when people don't use water, turn off the tap in time, start with small things, get a new mop broom, tie things up first, nail the mop firmly, maintain it carefully, extend the service life of the equipment as much as possible, use it carefully and never reuse it. When applying for cleaning products every month, please purchase according to the plan, and never take more, so as to save money for the company.
9. Strictly follow the cleaning management procedures, cleaning standards and the company's inspection and evaluation criteria to implement the work inspection system, including self-inspection, mutual inspection, supervisor inspection, spot check and other inspection systems, so that rewards and punishments are clear. Adhere to the daily inspection of all posts, effectively stop all kinds of violations, and supervise the cleaning work on site. Implement various conference systems.
Second, the existing problems:
1, the mastery of professional skills is not comprehensive enough. With the emergence of high-tech materials, we can't completely clean the methods of cleaning knowledge, leaving hidden dangers for possible mistakes in future work. We will continue to learn in our future work and strive to enrich our knowledge, paving the way for the smooth development of our future work.
2. All kinds of records are irregular and incomplete. The professional level of various system records is insufficient and imperfect, there is no professional record form, and the records are not neat and beautiful.
Third, the rectification measures:
In view of the above shortcomings, in the coming year, I will focus on the study and training of professional skills and knowledge, strengthen the service standards of all employees, make our services develop outward better, adapt to various needs, satisfy owners and guests, and cultivate a cleaning team with strong professional performance, warm and thoughtful service and ability to fight hard battles, so as to repay the company's training for us and make our big family prosper and grow.
Finally, the overall cleaning work of 20xx has been improved, but there are still some shortcomings in the details of the work, and the cleaning cost still has potential to be tapped. With the guidance of company leaders and the efforts of all cleaning staff, 20 14 will have better performance.
Summary of personal cleaning work 5. I have been the cleaning supervisor of the property department since I joined the company. Job responsibilities are responsible for the daily cleaning, regular disinfection and garbage removal of the property office area, as well as the supervision and management of daily sanitation and cleaning services in the property office area and the end of the year. The wide management scope and scattered personnel have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is a summary of this year's work.
First, land reclamation.
At the beginning of the work, the focus of the work was the land reclamation in the * * * area. Due to the tight time and much maintenance work, it has brought great difficulties to land reclamation. Basically, for a whole period of time, land reclamation and large-scale maintenance work were carried out at the same time, which caused the problem of secondary pollution and repeated cleaning in the completed land reclamation area. The property right system has not been opened until the owners centrally handle the occupation, which undoubtedly has a great influence on the land reclamation work. However, under the coordination of the property manager, after many communications, I contacted the general contractor to remove large pieces of construction waste as far as possible, and I arranged for a small amount of construction waste to be cleared by land reclamation personnel. In addition, I temporarily borrowed fire water for land reclamation through coordination. Daily on-site supervision and inspection, rectification and rework, and item-by-item inspection before the owner goes through the formalities of moving in ensure the smooth completion of land reclamation.
Second, the daily cleaning work management
As a grass-roots worker, there are many problems in the company's cleaning, such as older age, lower education level and high mobility. Because this project is a villa project, the working environment is only toilets and garages, the conditions are relatively bad, and the area under everyone's jurisdiction is also very heavy. In addition to regular in-depth corporate culture training on company background, management system and company leaders, property management companies also have cross-training and cycle training with cleaning company's own work system training. And in the cleaning company to carry out cleaning tools and cleaning skills training, regularly organize oral assessment one by one, to ensure that everyone improves as soon as possible. In their daily work, cleaning staff should pay more attention to their rest and diet, contact the engineering department to build a cleaning lounge in the garage, and distribute heatstroke prevention and cooling drugs when it is hot in summer, so that everyone can work with peace of mind.
At the same time, in line with the detailed rules of actual work, the cleaning rules and regulations are constantly revised. Make the management division of labor clear and the responsibility lies with people. According to the field situation, the post division, work flow, responsibilities, safety operation norms, emergency plans and other contents of cleaning personnel were formulated. I combine the daily employee's work performance, problems found and rectification, communication and cooperation with other departments, and work log on a piece of paper, which reduces a lot of paperwork for me and makes up for the current situation that I am the only one in the cleaning department who visits and checks through communication with the security supervisor, the supervisor and the greening supervisor.
Understand their work and quality through records and lists, so as to be well aware and well documented, and keep them on file for future reference. Work closely with customer service department to handle two complaints about household cleaning problems and take corresponding measures in time to avoid the recurrence of the same problem. Communicate and cooperate with the staff of the sales office and the club to successfully complete the reception task of the superior leaders.
Third, regular disinfection work.
In the routine disinfection and four pests removal work, the company proposed to purchase by itself, arrange personnel to collect information and consult professionals, explore in many ways, and sort out a set of operation flow and list suitable for the current situation of the project, which saved the cost. At the same time, it cooperated with the mosquito killer installed in the garage and the weekly disinfection frequency, and achieved the due effect, and recorded it in writing. Gradually improved the environmental problem of mosquitoes in the garage.
Fourth, garbage removal.
With the increase of occupancy of owners and decoration households, construction waste accumulates in households' garages, so there is another garbage patrol in daily work. Make a good estimate and contact the wrecker to enter the site in time. Some decoration companies mix building materials with garbage dumps. In order to prevent accidental demolition, I designed a form, which was signed by the demolition personnel and the person in charge of the site. At the same time, I also informed the front desk to contact the owner to ensure double insurance.
In the new year, I will strengthen the study and improvement of business knowledge and corporate culture, innovate working methods and improve various management regulations. Strengthen communication with company director, improve cleaning service quality and work efficiency, and strengthen training in all aspects. According to the company's regulations, gradually establish and improve the company's assessment management system to improve the company's work efficiency.
Summary of personal cleaning work 6 20XX is a year in which the company's development spans a historic stage. Under the leadership of # #, all employees of the company, Qi Xin and Qi Xin, worked together to overcome difficulties, actively explored and adopted a series of effective measures according to the requirements of the company system, and finally won the honorary title of "National Model Building". In the company's historic year, I was fortunate enough to experience and be trusted by the company and do my bit for the company. Today, I am honored to stand here and review 2008 with colleagues and leaders on behalf of the cleaning department. I am also proud to stand here today, looking forward to our upcoming 20XX on behalf of the cleaning department, colleagues and leaders. Looking forward to the future, we believe that Guo Mao Property must be an innovative team and the best team!
I. Review of Work in 20XX
Looking back on our work in the past year, we have focused on the following aspects around the company's development strategy.
First, do a good job in system construction. Through theoretical and skill assessment, all personnel meet the requirements of the company and have the qualification to work.
Second: the focus of cleaning staff training, emphasizing the professionalism, courtesy and discipline of cleaning staff, as well as the reasonable distribution of work flow and time of cleaning staff during shift.
Third: strict discipline and inspection and punishment. Resolutely implement the leave system to prevent going out without permission; Implement strict post inspection and roll call system; Strengthen inspection and supervision, investigate and deal with 2 cases of job-hopping and 2 cases of performance punishment. Investigate and deal with 30 places with harsh environment, order 30 people to rectify, and impose performance penalty 15 people.
Fourth: do a good job of continuity. In order to better protect the company's environment, the cleaning department insisted on carefully completing the cleaning work of the room before the owner moved in, the stone maintenance work of the building, and some planned cleaning work.
V. Work innovation: In today's increasingly fierce market competition, in order to help the company remain invincible in the mall war, we must work hard on service. After constantly exploring the life rules of all tenants in the company, all employees of the cleaning department reported to the company leaders and decided to carry out door-to-door service and collect domestic garbage. This innovative service has aroused unanimous praise from tenants. At the same time, the cleaning department responded to the call of the company leaders and increased the number of free door-to-door cleaning services for all new tenants, which won a good reputation. In order to meet all the specifications of the "National Demonstration Building", all the staff of the cleaning department will strive to ensure the cleanliness of all sanitary dead corners and normal cleaning areas in the building. And comprehensively strengthen the "tenant-centered service consciousness" of cleaning staff, and strive to meet the needs of tenants to the maximum extent; The innovative services launched have greatly improved tenants' satisfaction with cleaning services.
II. 20XX Annual Work Plan
20XX will be a more challenging year for the company. This year, we are faced with:
1. Are we really competitive in the market? Although we have passed the selection of "National Model Building", we still need to wait for the company to complete ISO9000 quality system certification and ISO 1400 1 environmental quality system certification. Whether we can complete the certification of this system requires our strength and the quality of management services to continue to rise in the new year.
2. The development under the name of the group company is waiting for us to carry out the work and transport talents. Do we have enough ability to deal with it?
3. It is the competition and pressure of peers in our surrounding environment. In 20XX and 20XX, we confidently said that our property was first-class, and the work of the cleaning department was excellent in the industry. From what we already know: Jindi, Imperial Mansion, and some new properties will join our market. However, with the future planning of the downtown area, new buildings and new properties will soon stand near our building. Can we maintain market competitiveness and rapidly improve service content and quality? Can we win this future market? "
In 20XX, we should not only do our job well as always, but also strengthen the concept of "service". In 2009, the work focus of the cleaning department mainly includes the following aspects:
Improve various management systems and form a supporting supervision mechanism. In 2009, we will modify and improve the management system on the original basis, change the passive state of "people managing people" in the past, and thus move towards a benign track of "system managing people and system restraining people". Further strengthen the management of people and refine and quantify the working standards, so that on the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it facilitates the assessment and supervision of supervisors and reduces personal subjective factors. In the work, it is more conducive to the future work to adhere to the "five-fixed" policy of "fixing people, posts, timing, calibration and tasks" and take effective measures for specific work, strengthen the management of operators and optimize the personnel structure.
3. Establish a service brand. The establishment of service brand is conducive to the visibility of enterprises, but also to the visibility of a department, to improve the influence of the department and enhance the cohesion of the department. At present, we provide services for tenants based on the principle of "cleaning one household, cleaning one household and satisfying one household", which has won favorable comments from tenants and established a good image in their hearts.
Summary of personal cleaning work 7 In a blink of an eye, I have been in the company for xx years. Looking back on the past xx years, with the careful guidance and great help of the company leaders, according to the company's work requirements, in line with the management philosophy of "people-oriented, customer first, honesty as the source, quality first", the service tenet of "your satisfaction is our eternal pursuit" and the development direction of "improving the level, creating benefits and building brands". Through the joint efforts of employees, we have successfully completed a series of cleaning services.
As the saying goes: look at the ground through the door, sit down and touch the bench. The first impression people leave with their eyes and senses is their psychological habit of examining their health. Cleaning service is an important service link in management industry, which directly reflects the overall image of industry units.
I came to the company and started cleaning up the wasteland. Before I became the cleaning supervisor, I didn't know the happiness and hard work of the supervisor. When the responsibility was on my shoulders, I realized that it was not easy for the supervisor. If you want employees to support your work, you should first take the lead in your work and not be afraid of hardship. I will not only personally participate in the normal cleaning work of the company, but also be particularly strict with myself to do a good job of inspection.
I also take the lead in water supply work and cooperate with maintenance personnel to participate in the maintenance work of the company, large and small. During that time, although I repeated trivial and tedious work every day, I still tried my best to finish every job meticulously. No matter whether it is hot summer or cold winter, no matter how bad the weather is, my colleagues and I always stick to our jobs and actively cooperate with various departments to complete various tasks.
Day after day, in my work, from groping to familiarity, from being at a loss to spiritual self-confidence, I have received enthusiastic care and help from my leaders and colleagues at every step. Year after year, xx years of work experience, and now I have been able to face the work calmly and solve various problems in my work.
In the work of Xx years, I have always paid attention to the following aspects:
1, do a good job in the overall quality construction of the cleaning team, so as to strengthen the ideological education of employees.
Without rules, there would be no Fiona Fang. Constantly improve the rules and regulations for Xx years.
3. Actively standardize the appearance and image construction of employees and pay attention to the etiquette management of employees.
4, a person, positioning, posts, responsibility.
5. Pay attention to every regular and irregular inspection by the superior, with high standards.
6. Unite every employee with your affinity, set an example and influence every employee with your image power.
7. Make monthly and weekly work plans in time.
8, in strict accordance with the cleaning management procedures and cleaning standards and the company's inspection and assessment standards, the implementation of the work inspection system. And constantly increase new requirements, and achieved remarkable results.
Years of work, although some achievements have been made, but this is by no means my own credit, all this is attributed to our hardworking and simple cleaning team, and it is their silent efforts that ensure the orderly development of the work. In my future work, I will be more strict with myself, devote more enthusiasm, master more knowledge and skills, improve my ability and strive for greater achievements.
Personal work summary of cleaning 8 As a classroom cleaning team member, the post is ordinary, but there are also many extraordinary things to do in the ordinary post. As a qualified classroom cleaner, we should not only try our best to clean the classroom, but also handle the relationship between ourselves and the students studying in the classroom where we work. In their own work, many students are still teaching themselves. Some students don't automatically give way to us when we sweep the floor, which is convenient for us to clean. At this time, some players don't give way to their classmates, but they don't clean the seats occupied by their classmates during self-study, which affects everyone's class the next day. So at this time, we need to keep up with the students who study by themselves, which will neither affect their self-study nor affect us to finish our homework well. However, it is not so simple to negotiate with students who have taken the self-taught exam. Because of the negotiations between our team members, there are many conflicts with the students who study by themselves. Therefore, in our future work, we should pay more attention to cultivating our team members and use appropriate wording at appropriate times, so that we will not show our blind obedience and will not hurt our harmony, so as to better complete our classroom cleaning work.
In our classroom cleaning team, the position of team leader still plays a very important role. He should not only complete the tasks that the team members need to complete, but also complete his own tasks-leading his own team members to work, doing a good job in the ideological work of each team member, and handling the relationship between himself and the district head and the team members. Team leaders need to give themselves a proper position. When I held a regular meeting of our district Committee, I once said a word-"In fact, we are all students, and sometimes the district head, team leader and Committee members are all the same. We are all students, not social behaviors, but this system is necessary and indispensable. The reason why we have these differences is to clean the classroom better. " Yes, we are all students. We only win them over by our own charm. Perhaps it is not appropriate to use the word strive here, but only by winning them over can we carry out our work better and they will support our work. In fact, all this is to do our work better and clean the classroom better. However, we can't break the principle of courtship. Our pursuit is principled, not blind. When I was a team leader, I met several team members who didn't cooperate with me. They are all seniors and sisters who are one year older than me. There was a senior who made a direct phone call during a meeting in our group. The content of the meeting was to convey the rules of classroom cleaning management and emphasize discipline. One of the rules is that you can't answer the phone during working hours, but the time when we met was not signed at that time, which belongs to working hours. Finally, I politely reminded her three times. At that time, everyone in our group was blindsided, and I was a little confused. I was really at a loss. Later, I asked Senior Meng Huanxin. I sent a message to the senior that night, and it was also a sinking sea. Later, it eased slowly, but we got along well in the subsequent work. As a group leader, we should not only do a good job of cleaning the classroom, but also handle the relationship between ourselves and the group members. As a qualified team leader, you should first set an example, never do what your team members are not allowed to do, and never do what you don't want others to do.
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