Communication ability is a knowledge, an art and a reflection of a person's comprehensive quality. If you want to improve the efficiency of communication, you must master certain skills. Mastering communication skills is a long-term practice and exercise process. In practice, it is everyone's duty to constantly sum up experience and improve communication skills. Generally speaking, in communication, we should do the following: First, we should pay attention to the psychological characteristics of the communication object. People's psychology is very different. Different psychological characteristics determine different ways of communication. If you don't understand each other's psychological characteristics, it will be difficult to communicate with each other, or even unable to communicate effectively. Second, we should pay attention to the timing, occasion and environment of communication. Different communication occasions have different characteristics and need different methods. Different communication environments have different requirements and need to create a good communication atmosphere.