1, the orderer answers the phone (when accepting the order, the orderer should listen carefully and repeat the order of the guest. )

(1) When you are not sure whether it can be satisfied, you can ask the guest to wait for a while and ask the chef before replying.

(2) If you really can't satisfy the guests, you should speak tactfully and apologize slightly to gain the understanding of the guests. And introduce guests to eat (drink) similar things.

2. Write the menu and send it to the kitchen, type the bill, write the knife and fork paper and give it to the delivery staff.

3. The food delivery staff should follow the prescribed route, let people go out first when opening the door, and avoid touching food (drink) when meeting others (things). Deliver food home.

4. Ask the customer to pay the takeaway fee after confirming the receipt.