Online shopping products, including mobile phones and accessories sold separately in official website and Tmall flagship stores, can be returned for seven days without any reason through the original online shopping channels on the premise of not affecting the secondary sales: the products themselves have normal functions, intact appearance and complete external packaging and accessories.

Note: The activated OPPO mobile phone does not support seven-day unreasonable return. You can go to the service center to check whether the mobile phone is activated.