(1) Pre-sales: a. Provide technical guidance and training for customers; B. provide technical support for the company's sales staff; Lead the customer's scheme design.
(2) After-sales: a. Providing after-sales technical services and market guidance to customers; Feedback market information to R&D personnel.
BD, Business Development is the English abbreviation of SP's business development personnel. Due to the special status of SP, there must be someone who is responsible for the communication with operators and do a good job in the relationship with operators, so BD came into being.
The responsibilities of BD mainly include two aspects: first, it is responsible for communication with operators, such as the declaration of new services; Then there is public relations, and we have a good relationship with some responsible persons of operators. The so-called "training for thousands of days, using soldiers for a while", although these BD veterans usually have easy work and high wages, at the critical moment, if they encounter vicious complaints or operators issue tickets, they will be too busy. Excellent BD can minimize the adverse effects and losses brought by these vicious incidents to the company, and at the same time, it can get the new trends of operators at the first time, so that the company can take corresponding measures in time.