The position of the section chief is self-evident, but its responsibility and position are also obvious. Therefore, to be a small section chief, you must have a big mind, and you can't lose big because of small. Combined with my working practice as a secretary section chief, I would like to talk about some experiences.

First, low-key caution is the premise.

You have to be a man ahead of time, so you can do good things by being a good man. As the leader of the secretarial department, to do a good job in "literature, affairs and society", we must first have good moral cultivation, sharpen the moral quality of integrity, work style of seeking truth and being pragmatic and the ideological realm of loving and working hard. Specifically, we should do the following.

First, we must find the right position and do things in place without offside. The section chief of the secretary should straighten his position and clarify his role. One more step is offside, one less step is absence, and one more step is dislocation. There should be a good proper limit at work, but it is good and not lacking. First of all, we should handle the relationship between staff and decision-making. We should consciously stand in the perspective and height of leaders, focus on the central work of departments, conduct in-depth investigation and research, collect information comprehensively, actively find problems, give ideas, find ways, and be a good senior consultant. Don't be a "yes-man", don't be a "Monday morning quarterback", have new ideas, new ideas and new measures, be able to participate in ideas and seek key points, and make every effort to "know the season when it rains, and when it happens in spring; Sneak into the night with the wind, moisten things silently. Secondly, we should handle the relationship between doing things and doing things. The secretary section chief is the concrete executor of the party group's decision. He should do a good job actively, deal with some specific problems decisively, and don't push all the responsibilities upwards, but he can't change the things decided by the leaders or important and sensitive issues at will. If there are problems that need to be changed in the implementation process, the leaders themselves should give timely feedback, which is irreplaceable unless authorized. Third, we should properly handle the relationship between coordination and consultation. The secretary section chief and the business section chief are at the same level, but due to work reasons, some problems often need to be coordinated by the secretary section chief. At this time, it is necessary for the secretary section chief to give full play to the role of hub and bridge, seek external support and cooperation, seek internal unity and cooperation, communicate the situation, exchange opinions, convey government orders, solve problems, pay attention to consultation at the same time, attach importance to each other's opinions, and achieve * * * knowledge and action to jointly promote the work.

The second is to strive for practical results and do things without seeking fame. As the section chief of the secretary, he has a certain prestige in the unit. If you want to establish the prestige of the secretary section chief, you should not only have certain knowledge and talent, but also have personal charm First of all, personal conduct should be correct. Focus on the overall situation, don't engage in politics, and don't make small moves; Pay attention to the role of leading bodies and departments in the work, do more behind-the-scenes work and off-stage work, and don't steal the camera and show off. Secondly, the work style should be solid. Work should be pragmatic, work should be efficient, do not be overjoyed, have the idea of serving the organs, put down the shelf, dilute the concept of hierarchy and strengthen the sense of service. Specific work affairs should be carefully arranged, and even every job should be done by yourself. Third, be modest in the face of honor. The secretary section chief must be warm and generous, cheerful and have good communication skills, but he should keep a low profile in front of achievements and honors, because most of the secretarial work is auxiliary work. Although he has done a lot of things, it is hard to say that he is a secretary when it comes to grades. Therefore, the secretary section chief must have the idea and mind of being an unsung hero in order to do his job calmly and seriously.

The third is silent dedication, and officers will not complain when they suffer. Service is dedication. Without dedication, service can't be done well. The biggest laws of secretarial work are "irregularity" and "involuntary". I am very busy all year round, and overtime is very hard and hard. As a secretary section chief, we should correctly understand our own work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, part and overall situation, family and career, individual and collective, and be willing not to be the grass of fame and fortune, the bee of dedication and the screw of performance. Come at any time. You can call when you come. Prepare for the foreseeable work; Respond quickly to the assigned temporary work and pay close attention to the arrangement; For tasks with time limit requirements, do everything possible to complete them on time; Tasks without a clear time limit should also be implemented as soon as possible.

Second, careful planning and dedication are the foundation.

Office work is no small matter. In the face of complex tasks, the chief of the secretary must maintain a good attitude, implement all the work with a correct view of things, and earnestly perform his service duties.

First, don't do things just because they are small. The transaction itself has the difference of size and priority. In the face of a lot of complicated affairs, it is wise for a secretary to grasp major issues, learn to grasp major issues, and be good at grasping major issues. But if we don't grasp small things, it will lead to big things and delay work. Especially those seemingly trivial things, if not handled well, may affect work, unity and leadership, and should not be let go. This is also the connotation of secretarial work. For the secretary section chief, no matter big or small, there is no problem of grasping or not, only the difference between angle and strength.

The second is not to mess with things. Secretarial department has many clues and trivial tasks. The section chief of the secretary should be clear about what to do and what not to do, so as to know fairly well and not be chaotic. If you don't mess around, you must attach importance to the importance, ignore the importance, and avoid missing important work and overdoing minor work. If you don't mess around, you need to know about it. Only by thoroughly understanding the feelings of the upper level can we have a direction and backbone, and only by thoroughly understanding the feelings of the lower level can we have a clear goal. If you don't make trouble, you must know books and manners. Knowing books means learning more, improving the theoretical level, being familiar with all aspects of knowledge and doing things with ease. Knowing courtesy means working hard in many aspects, stressing art, not only doing things, but also convincing everyone and satisfying them in all aspects. If you don't mess around, you must understand the rules. There are no rules, Fiona Fang. The secretarial section is a subject. The secretary section chief should be a model of rules. No matter how complicated things are, no matter how to solve them, we must not forget the rules of doing things.

Third, don't be blind because you are anxious. There are many fixed and programmed jobs in the secretarial department, but unexpected and unexpected things will appear at any time. The secretary section chief is often the first insider of an emergency, and is responsible for the first flow of incident handling. In this case, the secretary section chief must be politically sensitive and calm. Stay calm and don't panic. No matter how sudden and urgent things are, we should first calmly analyze them, convene relevant departments to discuss countermeasures in time according to the requirements of superiors and peacetime conditions, put forward solutions according to laws and regulations, and submit them to leaders. Deal with it calmly, don't panic and be at a loss. Secondly, at the same time of asking for instructions, according to the requirements of leaders, coordinate relevant forces and organize relevant forces to deal with them. Again, you should have your own opinions and avoid being passive towards Nuo Nuo. In the face of unexpected events or emergencies, you can't back down. You should stand up boldly, have your own opinions, don't make statements or make wishes, and don't be passive or ambiguous by Nuo Nuo, so as not to bury another hidden danger while solving one problem.

The fourth is not afraid of things. In the process of dealing with affairs, there are many things that are beyond foresight, beyond responsibility and difficult to handle. For these things, whether to push up and down and walk around, or to take the initiative to attack and face difficulties, not only reflects the work level of the secretary section chief, but also tests the sense of responsibility and work attitude of the secretary section chief. A competent secretary section chief must persist in not being afraid of taking on contradictions, being wronged, offending people and making trouble.

Third, scientific management and unity are the key.

A lot of secretarial work is passive and temporary, so it is difficult to accomplish a lot of work only by individuals who are good at dancing with long sleeves. Only when all colleagues in Corey think in one place and work hard in one place can we do good things and achieve things, and we can achieve "1+l > 2 "overall effect. Therefore, it is very important for the section chief of the secretary to fully perform his duties and cultivate the team concept and the spirit of assistance.

First, we must improve relevant rules and regulations and highlight standardized management. In the formulation of the system, we should adhere to the four punishment principles of the "hot stove rule": first, the hot fire is red, and you will know that it is hot and will burn people if you don't touch it-the principle of frankness; Secondly, whenever people encounter a hot stove, they will be burned by fire-a realistic principle; Once again, when you touch a hot stove, you will be burned immediately-the principle of timeliness; Finally, whoever touches the stove will be burned-the principle of fairness. It is necessary to establish a clear reward and punishment mechanism, which can neither let "crying children eat more milk" nor form or fall into the strange circle of "doing something is better than not doing it, and not doing it is better than making trouble". Second, we must scientifically formulate work standards and implement classified management. For the management of departments, it is necessary not only to improve the rules and regulations, but also to formulate corresponding working standards and standardized operating mechanisms and implement classified management. The word "strictness" should be emphasized in daily work, the word "fineness" should be emphasized in foreign reception, the word "precision" should be emphasized in writing comprehensive written materials, the word "accuracy" should be emphasized in secretarial and confidential work, and the word "high" should be emphasized in logistics services, so as to push the work of the whole organ to a new level and continuously improve the quality and level of service.

Third, create a harmonious environment and strengthen humanized management. In addition to scientific and standardized rules and regulations and operating mechanism, human touch is also indispensable in department management. We should adhere to the people-oriented principle, try our best to solve practical difficulties in daily life, so that comrades can truly feel the care of the organization and leaders, thus stimulating their enthusiasm for work. We should take creating a good working environment as an important work content, use a good environment to influence, transform and restrain people, and create a good environment of diligent study, positive progress, hard struggle, unity and cooperation, and dedication. Attention should be paid to cultivating the team consciousness of the staff of all departments, correctly handling the relationship between division of labor and cooperation, making no distractions, making contributions, making up for them, sparing no effort, understanding without misunderstanding, cherishing the friendship between colleagues, cherishing the collective unity and cherishing the opportunity of * *.

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