Some people call IBM's new employee training "devil training camp" because the training process is very difficult. In addition to the two-week training for administrative staff, all employees in IBM's sales, marketing and service departments have to receive a three-month "devil" training, which includes: understanding IBM's internal working methods and understanding its own departmental functions; Understand IBM products and services; Focus on sales and marketing, learn how IBM does business, as well as teamwork and communication skills, presentation skills, etc. In the form of simulation exercises. During this period, more than ten kinds of exams need new employees to leap like hurdles, including: giving a speech, writing a written product performance test, practicing playing the role of customers and sales market, etc. Only by passing all the exams can you become a new employee of IBM and have your own formal duties and responsibilities. After that, the personnel in charge of marketing and service departments will also receive business study for 6 to 9 months.
In fact, IBM's training has never stopped. At IBM, people who don't study can't stay. From the first day of entering IBM, IBM painted a blueprint for employees to learn. In the classroom, at work, the words and deeds of managers and masters, the self-study of employees through the company's internal LAN, the training at headquarters and the work and study in other countries. The huge and comprehensive training system has always been the pride of IBM. Encouraging employees to learn and improve is the essence of IBM training culture. If any employee asks for a raise, IBM may hesitate; If any employee asks to study, IBM will certainly welcome it.
IBM attaches great importance to quality education. Based on this, IBM has set up the roles of "master" and training manager to make quality education daily. Every new employee will have a "master" to take him to IBM. Training manager is a position set up by IBM to take care of new employees and improve training efficiency.