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Functions of crm software
1
Taking students' life cycle management as the core, the business of training institutions is comprehensively managed around the management processes such as enrollment management and educational administration;
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2
Establish a perfect training management system to help employees improve their business efficiency and reduce the operating costs of enterprises;
three
It not only supports the start-up single school model, but also fully meets the multi-regional group management and realizes the unity of individuality and individuality. It is a management platform, which can be adjusted according to the future development.
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Problems solved by crm software
1
Student Resources and Clue Management
Through on-site activities, consultation registration, course consultation, activity reservation, scheduled visit, consultation return visit, trial class and other processes, the data of students from various sources are integrated, and functions such as duplicate checking, cleaning and merging are provided to ensure the uniqueness of students.
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2
Registration process management
Expected occupancy time, possibility, current stage and status are several important fields in the transformation opportunity, which mainly reflect the stage of the opportunity in the current period and need to be adjusted at any time according to the actual tracking changes in the application, rather than static. Only by updating this information in time can the stage tracking of transformation opportunities play an effective role and play an auxiliary role in management.
three
Service management
Due to the characteristics of education and training industry, there are often differences in training effects, certificates, course fees and teaching shifts in the service process. By monitoring the working status of service personnel, recording the service content and communication content, properly handling differences and reasonably solving objections, the service quality can be improved. Multi-dimensional analysis of student service, through focusing on service statistics, realize the improvement analysis of existing business.
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What are the functions of crm software?
1
Students cancel classes, and the number of class hours is entered after students pay fees. You can cancel the class during class, and parents can receive the cancellation reminder of WeChat in real time.
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2
In student management, you can view each student's remaining class hours, each student's class record and each student's payment record.
three
In class management, you can check the class record of each class, the class record of each teacher and the number of class hours of teachers.
four
Students can also print a small ticket after class, which can be signed by both students and teachers. Students can take tickets to class and so on.
five
The class can set the teacher's class fee commission rules, and the system can count the teacher's class fee.
six
The system can view sales statistics, class consumption statistics and class consumption statistics for a period of time.
seven
After the class arranges classes, the system can inform students one day in advance that there will be classes the next day, and remind them before class.
eight
It has the functions of reminding students of successful payment, canceling classes, coming to school, leaving school and attending classes.
nine
Arrange classes, remind students in class, check class records, check teachers' class records, check teachers' class time and so on.