It is a good choice to write down your thoughts after you have gained something, so that you can constantly update your thoughts. How should I write about my experience? The following is my experience as a waiter (7 selected articles). Welcome to read, I hope you will like it.

Attendant experience 1 I like the environment here for the first time, but it is difficult to perform well, mainly because there is no systematic pre-job training here, which often leads to poor etiquette and convenience. Although I spent a lot of time imitating my colleagues' working methods, it is still difficult to get a good evaluation. Fortunately, I can accurately find my own shortcomings in my post and be good at learning from my colleagues. However, compared with the rich work experience, it is easy to be disgusted to ask frequently. Therefore, in the follow-up work, I followed the advice of western restaurant leaders, formed the habit of thinking before asking questions, and improved my ability to solve problems independently. This made me cherish the internship opportunity more and put a lot of energy into the problems encountered by the waiters. In addition to being familiar with the competition mechanism in the workplace, I also gained a lot of experience in dealing with the world.

I can better comply with customers' wishes and provide better service in serving meals, perhaps because I can do it well with a good attitude and service consciousness. Even in the previous service work, I often felt at a loss when there were many customers, and I never made any mistakes. However, with the increase of internship time, I realized that my service level is still worth improving compared with my colleagues. In addition, it is an incorrect mentality that makes me always look forward to getting off work early at work. In fact, this misunderstanding can easily adversely affect the work of waiters in western restaurants.

Compared with the short internship, the working skills taught by the leaders of western restaurants are unforgettable. Both the knowledge of service etiquette and the knowledge of receiving customers are valuable experiences I have learned from working in western restaurants, and it is precisely because of this that I can realize that I can easily suffer from lack of practical experience in the workplace. However, this experience made me get in touch with the workplace life in advance while filling in the shortcomings. When I realize that the workplace is very different from the campus, I will naturally find ways to adapt to it until I get the approval of the leaders.

Maybe yesterday, we were still immersed in campus life, but today we have stepped into the challenging field of society, so we should recognize the reality and make a difference in our workplace life while looking forward to the future. I will uphold a good style during my internship and create more benefits in my career after graduation.

Attendant's experience 2 Last July, it was very hot in summer. While other students are comfortably living their summer holidays at home, we students have to set foot on the society to practice in xx restaurant. I left home, only to find that the home is so warm, and the life outside is not as beautiful as I thought.

On the first day, before we were ready, we were all arranged in a self-made department-vegetable distribution room. The main task is to manage vegetables and urge them. This job is not as simple as imagined. Not only should you know the name of each dish, but you should also be familiar with and remember the table number, and you can't make mistakes. It is enough for us to stand for four or five hours every day, but we have to receive training after work. The first week is about theoretical knowledge, and the second week is about operation. Then you need to identify-test.

Not long after, a group of people moved from the delivery room to the lobby, and I was one of them, changing from a red vest to a red uniform. Everything starts again. We have changed from being an intern to being like a regular worker, except that the salary is lower than that of the old waiter, and all other jobs are the same as them.

Perhaps because of my excellent work, I was selected by the director of the private room and successfully entered this place that many people yearn for. Private rooms are independent departments, and the waiters in private rooms are the best, often a group of old waiters. This has brought me a lot of pressure, and I swear in my heart that I will do as well as them.

I quickly got used to this new job. Maybe there are gains and losses. Every day after work, the foreman will train several new interns who enter the private room. It's probably past 10 when I got back to the dormitory, and I still have to bury my head in the "homework" assigned by the work head.

After working in a private room for a long time, I found that the work was harder than before, and I had to work overtime when I was busy, but all this did not dampen my enthusiasm. The private room is like a big family, and we are quite United. After the internship, the foreman and colleagues in the private room invited us to the hot pot city for a meal on the first day of the New Year's Day to see us off. To be honest, I really can't bear to part with these partners who have worked together!

The internship is over, but I really miss that time. I take this opportunity to say to the students who are about to practice: "Go out and break through yourself. The outside world is wonderful and it will accelerate your growth."

Attendant's experience 3 Through this hotel waiter training, I realized that as a hotel waiter, enthusiasm is important in hotel work, but it also needs good service ability. For example, in case of emergency, the guest suddenly fainted due to myocardial infarction. If the medical staff arrive, the guest's life may be in danger. If the service personnel don't have any first aid knowledge at this time, it's useless to be enthusiastic again, because it involves the technical problem of "can't". Therefore, I think as a hotel waiter, you should at least have the following service capabilities.

First, the hotel waiter training-language ability

Language is an important tool and way for waiters and guests to establish a good relationship and leave a deep impression. Language is the material shell of thinking, which embodies the spiritual cultivation, temperament and attitude of waiters. The two most important aspects that guests can feel are the words and deeds of the waiter.

When expressing, the waiter should pay attention to the natural fluency and affability of his tone, keep the speed constant, and always remain calm and polite. Words expressing respect and modesty can often ease the tone, such as "you, please, I'm sorry, if you can". In addition, the waiter should also pay attention to the timing and object of expression, that is, to express appropriately according to different occasions and different identities of guests.

When people talk about it, they often ignore another important part of language-body language. According to the research of related scholars, body language plays a very important role in the expression of content. When using language, the waiter should use body language appropriately, such as using appropriate gestures and actions, in conjunction with oral expression language, to create an expression atmosphere that is easy for guests to accept and satisfy.

Second, the hotel waiter training-communication skills

Hotels are places where interpersonal communication is intensive. Every waiter will have extensive contact with colleagues, superiors and subordinates, especially a large number of guests every day, and will have various service-based interactive relationships with guests. Handling these relationships well will make guests feel respected, valued and treated well. The acquisition of this feeling will play an inestimable role in the sustained prosperity of business and the promotion and dissemination of corporate brands.

The above is my experience in hotel waiter training. I hope I can keep in good condition in my future work and do a good job in hotel service.

Waiter's experience 4 Restaurant waiters are in the service industry and receive countless guests every day. What kind of professional qualities should they have? The following management information network sorts out the experience and feelings of restaurant waiters after training, and sorts out what kind of professional ethics waiters should have. Enthusiasm is important in hotel work, but it also needs good service ability. For example, in case of emergency, the guest suddenly fainted due to myocardial infarction. If the medical staff arrive, the guest's life may be in danger. If the service personnel don't have any first aid knowledge at this time, it's useless to be enthusiastic again, because it involves the technical problem of "can't". Therefore, it is considered that a hotel waiter should at least have the following aspects:

1, the waiter's manners.

Service personnel must be well dressed and dignified when serving, so that customers can believe that the hotel attaches importance to cleaning services. Male waiters must always shave, dress neatly, clean their hands and nails, and pay attention to bad breath and body odor. The waitress should comb her hair neatly and wear a set of hair covers; There are no other decorations except wedding rings and watches; Do not use bright nail polish, nails should be trimmed neatly; Wear the specified flat shoes and stockings, leaving a dignified and hygienic impression on the guests. Service personnel should not smoke or chew gum at work. Polite, friendly and helpful attitude and moderate tone of voice can increase the beauty of the waiter. Restaurant service personnel must be kind when serving food and be very careful when dealing with others. In the event of an accident, remember to be patient, solve any disputes sincerely, and take "customer first" as everything.

2. The cooperative spirit of the waiters.

Staff must be serious and responsible and cooperate quickly to make the work more smooth. Waiters should not only be willing to be competent in their own work, but also be able to find and understand colleagues' difficulties and immediately know where and how to help colleagues. This spirit of active participation and cooperation is conducive to the smooth progress of the work.

3, the waiter's honesty and courtesy.

Colleagues at work must respect each other and help each other; Abide by the rules of the restaurant, not greedy for money, not cheating guests, polite and thoughtful. This will win the favor of the guests when serving food. As long as we pay attention to the training of employees at ordinary times, business will be better and the profit of restaurants will be achieved. Polite, friendly and helpful attitude and moderate tone of voice can increase the beauty of the waiter. In addition, hotel service personnel must be considerate and be very careful when dealing with people. In the event of an accident, remember to be patient, solve any disputes sincerely, and take "customer first" as everything.

The above is my experience of this training. These knowledge contents are purely taught by the leaders in the training class. No matter which department of the hotel wants to be stronger and better, then we must understand the importance of service. We should study hard, live up to the expectations of leaders, and let us do our best. By going up a flight of stairs, the hotel is getting better and better.

Waiter's experience 5. I have an internship in our restaurant. If I want to be a regular employee, I must pay tribute to the test and tempering of our restaurant. During my internship, I also experienced many changes, learned a lot, and gained more insights into my work.

As a waiter, I thought it was very simple. Just give the customer what he needs and show up when he needs us. But when it comes to work, it's not as easy as I thought. There are many exquisite ones, and I was very depressed when I came to the restaurant. At that time, a fat customer and his family came to our restaurant, and they were very angry because they didn't clean up in time when eating. Finally, I was reprimanded by the manager, and my inner grievances and discomfort could not be vented.

Fortunately, I can calm down under the comfort of my colleagues. And I know it's not my fault alone. Everyone is wrong, but we can't blame our customers for their mistakes, because customers are God and need our good care and service. This is our job, and I need to understand and do my job well.

From then on, I began to pay attention to my work. I will consult other colleagues in the process of work, and I will also sum up my own experience, make progress in accumulation and avoid making mistakes. At work, we should keep our eyes open, accurately guess the customer's needs, provide what customers want in time when they need some delicious food, make our service full of humanity, and let customers feel the intention of our work, so that even if we make mistakes, we will not be punished too much, and we can learn more about and contact customers.

The same courtesy as the service staff is the most basic, which reflects the culture, accomplishment, neat clothes and polite waiters of a restaurant. Everyone likes to be close, treat customers with basic etiquette, and use a smile as our weapon, which will not only narrow the distance with customers, but also make customers disgusted. Even if the customer has something unpleasant, he is willing to tell us calmly, which can reduce our consolidation pressure and make our work more choices and do better.

Work is a science, and there are many things to learn. We should not only consider the current things, but also other things, such as the psychological activities of customers, be able to understand customers, be able to clearly understand customers' situation from their speeches, and give customers appropriate menus according to their needs. These all need to be honed through work. In the work, we must sharpen a pair of critical eyes, be able to do our own job well, and understand the principle of customer first, so that we can not fight for it. Arguing with customers, arguing with customers, although winning in the end, will only make customers see our bullying and our behavior, and will only be disgusted, but customers need our care and love. Because we belong to service, what we do is to let us serve our customers better.

The waiter's experience of 6 years flies, and two months have passed in a blink of an eye. In just two months, I have experienced a lot and learned a lot.

Just after the holiday, my sister and I shuttled through the streets looking for a recruitment unit. Finally-after sweating in the hot sun, a small hot pot restaurant hired us. Because summer is off season, we mainly sell fish.

As a waiter, I must learn to make a fire and serve the bottom of the pot here. Work from the beginning of the night until after three in the morning, or even later. Doing almost the same thing every day, cleaning, greeting guests and serving food. After the guests left, they cleared the table, swept the floor and mopped the floor. When they first went to work, they went to work 24 hours a day, 12 hours, slept for 8 hours, then ate for 2 hours and did some odds and ends for 2 hours. At first, my mother always told me that if I can't stand it, don't do it and rest at home on holiday. I kept answering that I was bored at home and could exercise myself when I went out, but she didn't say anything more. I always thought that other waiters were about my age, and if others could do it and insist, I could do it, so I persisted.

There, I can face different people every day, some with good quality and some with poor quality. For example, if I serve a large table of boiling pot bottoms, someone will say, "Be careful not to burn your hands!" " Others said, "Watch it, don't get it on me!" My boss often tells me some ways to meet different guests.

Here, because I am the youngest, my boss takes care of me very much. The chef always cooks food for us as snacks. The doctor tells me how to serve the guests, and another waiter teaches me how to serve the guests ... After working for a while, I can cope with everything and solve the first small problem.

Although I can't bear to part with the place where I lived for two months and the first place where I stepped into society, my boss can't bear to leave and wants me to stay. The boss never did part-time jobs before, but this time he asked me to do part-time jobs there during the winter vacation, but I couldn't give up halfway.

I think it is also a good choice for us to do part-time jobs. We are all 16 or 17 years old, so we can't live at home naked. Sooner or later, we will step into the society, so now we can experience the society and enrich our experiences, which is also good for our future growth. Moreover, you can also appreciate the hard work of making money. I wanted to buy a lot of things to comfort myself after making money, but I was reluctant to spend it after getting the money. I won't waste money in the future.

These two months, although very tired, but the boss's affirmation of my work shows that my efforts and persistence have not been in vain; Here, I have tasted the ups and downs, and every compliment is a great comfort to me; Here, I learned persistence, gained friendship and matured my thoughts.

Whether things are good or bad, trying your best is success. I believe my future will be bright!

The waiter's experience 7 The long internship is finally over. To be honest, this internship really changed my job. When I was in school, I always felt that the training and study in school were hard enough. But when I really came to work, I realized that the teacher's management and requirements for us were already very relaxed!

Of course, the leaders here are also very kind to our interns, but work is work after all, and we also have the necessary bottom line. In this work, what I have experienced is a feeling that I have never had in my previous study, especially when I am facing customers, which is incomparable in the past simulation. Now, the internship is over, and I have learned the following from my work during this period:

First, personal experience

This internship gave me a very bad feeling. First of all, in the face of work, as a student in the past, I have developed the habit of laziness. Although I have realized it recently, I am still very tired when I put on my work clothes for the first time.

Moreover, in the work of waiters, in addition to serving tea and delivering vegetables, they also shoulder the heavy responsibility of communicating with guests! If the guests have any requirements, we will try our best to fulfill them! However, for interns who are not familiar with restaurants, that is, we, sometimes it is really beyond our power. But fortunately, we have a reliable elder around us to help us. In the early stage, the seniors really helped us a lot. Later, in order not to bother my predecessors like this, I also worked hard to learn and understand, so that I had a solution to the common requirements of my guests.

Second, the harvest of internship

If I want to gain anything from this internship, my physical strength is the first thing! The waiter's job is really tiring. At first, I went back to sleep after one day's work, and even my muscles hurt the next day. But then the physical quality gradually followed up, and I was no longer so tired in the face of work.

Secondly, it is my understanding of hotel work. Through study and practice, I have a deep understanding of the task I am responsible for now. I believe I have the basic qualities of a waiter now, but there are still many shortcomings. In the future work, I will try my best to make up and correct myself!

Finally, your communication skills. Only by communicating with real leaders and customers can I know my communication deficiencies, not only in theory, but also in communication. But I believe that in the future, I can change these through my own efforts!

Three. Concluding remarks

Internship is only a moment, and we will face the real test after we formally enter the society! I won't slack off and will work harder in the future!