The company adopts Hang Seng futures trading system and online trading system, and the manual declaration mode and self-service trading mode coexist; Equipped with Shihua financier quotation system, Reuters quotation system and online quotation system for customers to choose freely; In terms of communication, DDN, Frame Relay and Satellite are connected to the switching networking system through hot backup, and the transaction data is safe and stable. The company established its own yafco. The website also opened an internal LAN to realize information sharing; The company and Industrial and Commercial Bank of China implemented bank transfer in Hangzhou, and China Construction Bank implemented national bank transfer. Customers can transfer funds between bank savings account and company fund account by telephone. Since the end of 200 1, the company has taken the lead in implementing closed operation management of customer deposits in China, and customer deposits can only be transferred between special bank accounts filed by China Securities Regulatory Commission, thus ensuring the real security of customer funds; The company and Telecom jointly set up 168 customer voice mail box, through which customers can check their transactions and capital status at any time; The company has set up an account inquiry system on the Internet to facilitate customers to inquire their settlement bills through the Internet. The company has also jointly established a Zhejiang futures training base with Dalian Commodity Exchange and Zhejiang University Securities and Futures Research Institute to train futures investors and educate them on investment risks.