Receiving reports, dispatching, on-site investigation (or resuming on-site investigation), inquiry, loss assessment and verification, collecting customer information, preparing claims, verifying claims, paying compensation and closing the case.

Second, how to claim for auto insurance?

For car owners, the late claims service of auto insurance is very important. In order to improve the speed of auto insurance claims, you need to know some auto insurance claims procedures. How to pay for auto insurance?

Generally speaking, the process of auto insurance claims is as follows:

1. Reporting: General insurance companies require reporting within 48 hours. This is related to whether the owner can enjoy the claim service, and the reporting time will directly affect the claim time.

2. Investigation and damage assessment. The staff of the nearest insurance company outlet can survey and determine the damage, which is the key to claim compensation.

3. Nuclear price and nuclear loss.

4. The insured submits the claim data to the insurance company outlets, and the staff uploads the data to the auto insurance claim management system.

5. The claim adjuster shall review, adjust and compensate the claim according to the information received.

6. The insured can receive the indemnity from the nearest outlet or obtain the claim payment through transfer. In order to facilitate your later claims, it is recommended that you buy auto insurance through the regular insurance platform as much as possible. Buying through Huize.com is not only cheap, but also easy to operate. You are welcome to buy. Advantages of Huatai auto insurance: online insurance, free access to non-accident road rescue claims by commercial insurance province 15% Features: efficient service by exclusive private claims consultants, high-quality maintenance of mainland auto insurance advantages: private car insurance province 15% Unlimited seven-star non-accident road rescue claims Features: simple and fast claims processing, setting loss-fixing points or door-to-door loss-fixing

Third, how to pay the auto insurance claims process

The auto insurance claims process is as follows: 1, report the case. General insurance companies require reporting within 48 hours of the incident; 2. Investigate and determine the damage. The inspectors shall complete the site survey within 1 working days after receiving the background notice from the insurance company; 3. Sign and review the claim documents; 4. Adjustment review. After receiving the information submitted by the back office, the person in charge of the compensation department will review it, and the documents with complete procedures will be signed in the handover book; 5. recognition. Claims within the jurisdiction of the property insurance department shall be submitted to the manager in charge of claims for approval; 6. Payment has been completed. After the occurrence of an insured accident, when the applicant, the insured or the beneficiary requests the insurer to compensate or pay the insurance money according to the insurance contract, they shall provide the insurer with the certificates and materials that they can provide to confirm the nature, causes and loss degree of the insured accident. According to the contract, if the insurer thinks that the relevant certificates and materials are incomplete, it shall promptly notify the applicant, the insured or the beneficiary to supplement them. 1. Refusal to pay for auto insurance claims 1. No compensation shall be paid for the damage to the headlights or mirrors alone; 2. Engine damage caused by forced ignition in deep water shall not be compensated; 3. Do not compensate for the losses caused in the process of vehicle maintenance; 4. Equipment installed without permission shall not be compensated. 2. Precautions for auto insurance claims 1, and insurance may be refused after 48 hours; 2. The loan car needs to submit the repayment certificate when it is out of danger; It is not the right process to repair the car first and then claim for compensation.