The job responsibilities of each department are different, but in the same region, some jobs need the cooperation of multiple departments, and some jobs may greatly improve the quality with the help of cross-departmental forces.
So how do people in the sales department communicate well across departments?
1. Do you know each other's KPI before cross-departmental communication? If you need each other's work support, can you help each other complete their KPI at the same time?
If one thing can help you and complete his own KPI, will the other party be more willing to help you?
2. Apart from cross-departmental contacts when necessary, are there any other activities, especially those interesting and knowledgeable leisure activities, and are there cross-departmental contacts to participate and connect feelings? Don't always look for others when you need them, but know how to use resources and maintain your feelings in your spare time.
3. I know that the cross-departmental help I need is a job other than KPI. Have you ever thought about how to keep him busy? Is there a formal email invitation? Has the email invitation been copied to the boss of the inter-departmental staff? Did you thank them in time after finishing the work, and did you inform the other boss of these thanks?
Here you should know how to be grateful and let others think that you have not helped for nothing.
4. Is there a plan in advance for cross-departmental communication? Have you communicated with each other at the beginning (for example, when making an annual plan), what kind of help you may need, can you inform or make an appointment in advance, and can you give others some time to prepare?
Many times, we should remember that because we work together across departments, everyone has their own daily tasks to do, and making an appointment in advance is the minimum professional respect for each other.
Cross-departmental communication is not only a win-win situation, but also a win-win situation. When we need others, we must know how to think from each other's point of view. How can we do something for each other when they help us? Perhaps many times, an email, a third party's thanks, and a respect for making an appointment in advance can make cross-departmental cooperation smoother.
It is fate that we can be together among thousands of people, and the depth of this fate lies in whether we can do it. If we do well, we are happy at work and everyone is motivated.
As department leaders, we pay more attention to cross-departmental communication. Only when the leaders attach importance to it can the whole team know how to attach importance to it and how to better complete their KPI with the help of cross-departmental strength!