In fact, many teachers talk about the cultivation of hotel employees' mentality and service consciousness. I suggest you go to Baidu for a search, such as "Luo Jianhua Hotel/Hotel Service Personnel Professional Skills Training". Hehe, personally, I just like Mr Luo Jianhua. His personal hobby is that he cultivated us, which is not bad. He is a professional teacher. You can search and watch his videos to learn.