I don't know how you signed up, but I applied for an undergraduate degree in advertising. I went directly to the application center of Shenzhen University and signed up. No problem, but the face-to-face video is an APP of the news agency, and the teachers in it are all deep teachers. In addition, people who apply for academic qualifications can go to school, so it is best to go to school, so there is no institution in the middle. Although the cost of going to school is different from that of the institution, it may be a little more expensive, at least there is no follow-up charge. I hope I can help you.