Finding a job is a new starting point to enter the society. If you want to be independent, you must work hard. What are the sample job articles about customer service? The following is a model essay on customer service and job hunting that I compiled for you. I hope you like it.

Model essay on customer service and job hunting 1

personal information

Last name:? Nationality: China.

Current residence: Sichuan ethnic group: Han nationality

Household registration: Sichuan height and weight: 165 cm 52 kg.

Marital status: unmarried age: 24 years old

working strength

Talent type: general job hunting

Position: Department Store/Chain Store/Retail Service; Marketing planning, marketing/marketing, customer service.

Working years: 2 titles: no titles.

Job Type: Full-time Availability Date: Anytime

Monthly salary requirements: 2000-3500 I hope to work in Sichuan.

Work experience:

Company name: * * * Leather Factory Date: February 20, 200910-03.

Company nature: private enterprise industry: footwear/leather goods/toys

Position: Market Customer Service

Job description:

1. Publish investment promotion information on relevant websites, and reply the information of interested franchisees by phone or email.

2. Check the messages of the intended franchisees on the company website every day and give a telephone reply.

3. Call back to the existing franchisees, answer some questions raised by them, collect good suggestions and summarize them to the leaders, collect the sales performance of last month and which styles sell well every month, analyze and sort out the sales situation, and provide data analysis reports; At the same time, I will also give them some sales guidance, such as asking me what activities I have been doing recently and what the effect is, and passing on the experience of the shops I have learned well and the sales methods introduced by the leaders.

Reason for leaving: something happened at home.

Company name: * * * Computer Service Co., Ltd. Commencement date: 2008-03 ~ 2008- 12

Company nature: private enterprise industry: computer industry

Position: Assistant to the stationmaster

Job Description: Engaged in Lenovo's after-sales service. At first, I was a hotline engineer in the company. After passing the certification of Lenovo's internal engineer, I worked in customer service.

Responsibilities:

1. Receive the question list sent by the platform every day.

2. Assist the engineer to follow up the questionnaire, and make a report on the follow-up and send it to the stationmaster to ensure that each questionnaire is handled in time to avoid customer complaints.

3. Analyze the related information of maintenance station and Lenovo's settlement fee. If you can't meet the standards required by Lenovo, you should find out the reasons and deal with them in time.

Reason for leaving: In order to seek better development.

academic degree

Graduate school: xx University of Science and Technology

Highest education: bachelor's degree: bachelor's degree in management. Graduation date: June 0, 20081.

Major: the second major of e-commerce;

Training experience:

Start Date End Date School Institution Professional Trade Certificate Number.

2004-09-2008-01xx university of science and technology e-commerce diploma and degree certificate106191200805004042

linguistic competence

Foreign Language: Good English.

Mandarin level: excellent

Cantonese level: poor

Working ability and other professional knowledge

Two years working experience, mainly engaged in customer service and marketing, strong communication skills, able to handle the relationship with customers; Familiar with office software and operating system; Familiar with VB, JAVA, C language, etc. Familiar with photoshop, coreldraw, flash and other software.

A detailed personal autobiography

I am cheerful, optimistic and tough. I never bow my head easily in the face of difficulties. I always try my best to take the initiative to solve the problem, and I have strong acceptance.

Model essay on customer service and job hunting II

Basic information

Last name:

Gender: female

Marital status: unmarried

Ethnic group: Han nationality

Household registration: Hunan-Changsha

Age: 27 years old

Intentional position: customer service/technical support category-customer service specialist/assistant

Looking for positions: customer service specialist, foreign trade merchandiser

Education experience

2004-09 ~ 20 12-06, undergraduate course of English business English, School of Foreign Languages, Central South University

From September 2004 to June 2007, majoring in business English in Hunan University of Finance and Economics.

200 1-09 ~ 2004-07, No.4 Middle School, Yongzhou City, Hunan Province

Training experience

Hong Kong Carnegie Training Institution 20xx-08 ~ 20xx- 1 1 Customer Service Training

Changsha Weiming Shinkansen Training Center 20xx- 12 ~ 2007-02 Japanese Level 2

* * Company 20 10-0 1 ~ till now

Company Nature: Foreign-funded enterprise Industry Category: Other production, manufacturing and processing.

Position: Customer Service Specialist Job Category: Business Salesman

Job description: 5 years foreign trade experience, nearly 3 years customer service specialist experience. Now the company is the largest company in the industry, with a strong resume template wdjl and a professional customer service team. The main job responsibilities are to follow up the whole process of the order, including:

1. Asking and replying to customers' potential plans.

2. Confirm the order details

3. Query the material status and reply to the delivery date.

4. Coordinate and communicate with the factory on the arrangement and delivery of orders.

5. Arrange booking and customs declaration.

Arrange transportation

7. Recover the payment for goods

8. Handling quality complaints

Good communication skills and problem-solving skills have been honed at work. Good communication and friendly cooperation with customers can achieve ideal customer satisfaction and loyalty!

Look forward to the long-term and stable development of enterprises with career prospects and broad promotion space!

* * Company from July 2007 to 2009-12

Company Nature: Foreign-funded enterprises Industry category: energy, minerals

Position: Foreign Trade Work Category: Foreign Trade Commissioner/Assistant

Job description: The job content tends to foreign trade business, mainly including:

1. mainly collects and expands customers through Alibaba, global sources commercial platform and other channels provided by the company.

2. Follow up the order in the whole process, including quotation, sample making, order confirmation, production scheduling, shipment, payment collection and customer post-maintenance.

In addition, it also handles the construction and maintenance of English websites, the layout of annual exhibitions, and assists in handling important business documents.

Reason for leaving: economic crisis, not optimistic about the company's development prospects.

Skill expertise

Title: CET-6 Certificate.

Computer level: National Computer Rank Examination Level 1.

Detailed computer skills: proficient in using common office software such as word, Excel and PictureManager.

Skills and expertise: basically master the use of Photoshop, ACDSee picture editor to process product pictures.

Can use CAD2004 software for simple drawing!

linguistic competence

Mandarin: Fluent Cantonese: Fluent

English proficiency: CET-6.

Japanese: general

working strength

Development direction: accumulate customer service experience vertically, expand the kit market and sales knowledge horizontally, and strive to become a professional customer relationship manager. It can provide basis and strategies for enterprises to tap potential customers, sell and maintain customer relationships.

Other requirements:

Own situation

Self-evaluation: positive and optimistic personality, love sports,

Diligent, down-to-earth,

Do things with explanation, planning and clarity.

Seriously responsible for the company, customers and their own work,

Have team spirit and actively participate in the construction of various schemes.

Hobbies: Exercise for self-cultivation, like all kinds of physical exercises including mountaineering, badminton, swimming, jogging and yoga.

Quiet is nourishing, like listening to light music and reading.

Besides, I am interested in cooking research.

Model essay on customer service and job hunting 3

Personal basic resume

Last name: Nationality: China.

Current residence: Guangzhou Nationality: Han nationality

Location of registered permanent residence: Qingyuan Body type: 165 cm 50 kg.

Marital status: unmarried age: 22 years old

Training certification: integrity badge:

Job hunting intention and work experience

Talent type: general job hunting

Position: sales assistant: sales, customer relationship management specialist, customer service representative/specialist/assistant;

Working years: 4 titles: no titles.

Job Application Type: Full-time Availability Date: One month

Monthly salary requirements: 2000-3500 I hope to work in Guangzhou.

Personal work experience:

Company name: Sailixin Commercial Credit Information Co., Ltd. Commencement date: August 2007 ~ August 2009.

Company Nature: Industry:

Position: Customer Service Manager

Job Description: In this position, I am mainly responsible for following up the whole process of client entrustment that I have cooperated with, and the follow-up work of handling the entrustment problems raised by clients. And promote the close relationship between the company and customers and increase sales. In this job, I deeply realized that "unity is strength", and the performance can not be completed by one person, which has exercised my skills and ability in customer service.

Reason for leaving:

Company name: Guangzhou Yinmeijie Information Technology Co., Ltd. Commencement date: September 2006 ~ July 2007.

Company nature: private enterprise industry: machinery manufacturing and equipment

Position: Sales Representative

Job Description: In this position, I am mainly responsible for consumables sales and customer after-sales service in Guangzhou, dealing with problems arising from telephone consultation and customer complaints in time, maintaining the relationship between the company and customers and exploring customers. Later, due to the restructuring of the company, I took up the post of operation, and my responsibilities were added to the original work. During this work, my communication ability, sales ability and interpersonal relationship handling and coordination ability have been improved.

Reason for leaving:

Company name: Guangzhou Gree Exhibition Planning Co., Ltd. Commencement date: 2005-10 ~ August 2006.

Company nature: private enterprise industry: others

Position: Salesman

Job description: I mainly communicate with customers on the design and construction of the booth by telephone and exchange information. Through my contact, the two sides finally reached an agreement. I also track customers for a long time, take charge of receiving visitors, manage sending and receiving documents, and collect and sort out information. During this period, I learned a lot of language skills and communication methods, which also brought some benefits to the company.

Reason for leaving:

academic degree

Graduation school: yingde city No.2 Middle School.

Highest education: college graduation date: July 0, 20051

Major 1: Human Resources Major 2:

Education and training experience:

Start Date End Date School Institution Professional Trade Certificate Number.

March 20, 200810-12 Human Resource Management of Zhong Kai Agricultural College

linguistic competence

Foreign language: English is average.

Putonghua level: proficient in Cantonese level: proficient

Working ability and other professional knowledge

I am cheerful, proactive, conscientious and responsible, self-motivated and have a strong sense of service, affinity, good communication skills, strong sense of teamwork, good organizational skills and adaptability, and can bear hardships and stand hard work.

A detailed personal autobiography

I am cheerful, proactive, conscientious and responsible, self-motivated and have a strong sense of service, affinity, good communication skills, strong sense of teamwork, good organizational skills and adaptability, and can bear hardships and stand hard work.

Personal contact information

Mailing address: Chek Kok Road, Guangzhou

Tel: 0763-0000000 Home Phone:

Mobile phone:134xxxxxxxxx QQ number:

E-mail: personal homepage: