First, the origin of QCC: 1. At the beginning of the 20th century, some countries successively carried out total quality management and extensively carried out quality management knowledge training. On this basis, Japan launched QC group activities in 1960s. 2.QCC is considered as an important part of Japan's productivity magic formula, which makes Japan in a leading position in productivity growth in the past few years and become the country with the highest output per hour. 3. Since 1978, QCC activities have been carried out in Chinese mainland. At present, more than one million QCCs are running every year. Therefore, it is a wise decision to promote QCC in Chinese mainland factory. Second, the definition of QCC: QCC is the abbreviation of English Quality Control Circle, which means quality control circle in Chinese. It is a quality management activity organized by employees in the same workplace in groups under the principle of spontaneity. It uses simple statistical techniques and quality control tools to analyze and solve obstacles in the workplace in order to strengthen and improve performance. Iii. Differences between QCC activities and normal work (characteristics of QCC activities) 1. Independence (respect for the individual) II. Same workplace (easy to carry out work) 3. Group form (exerting team strength) 4. Use QC skills and tools (if a worker wants to do a good job, he must sharpen his tools first) 5. Quality management (improving quality, increasing profit, improving efficiency, ensuring safety and improving morale) 4. Other benefits of QCC activities: 1. Form a strong work unit. Improve interpersonal relationships. Improve quality assurance. Promote thinking 5. Broaden your horizons. Increase your income. How to carry out QCC activities: 1 The basic concept of QCC activities: a. The system of enterprises is improved and developed; b. Everyone's self-esteem is respected, and an ideal working environment (on-site activation) is created; c. Everyone's ability is brought into play. Create the greatest value of life (training talents, company contribution) II. Ideological preparation for QCC activities: A. Self-inspiration-guide your new side B. Autonomy-respect everyone's autonomy and give full play to everyone's ability C. Group activities-let yourself grow in the activities and the activities will develop. D. all participants-everyone in the company participates independently. E. Effective use of quality control technology through study and practice. F. continuous activities-stick to it. G. mutual encouragement-giving full play to collective advantages. H. Creativity-ingenuity, eclecticism, meaning of quality, meaning of problems, meaning of improvement-spiritual elements of ——QCC activities 3. Steps of QCC activities: a. Subject selection-finding problem points b. Target determination-determining activity target value and target deadline c. Current situation investigation-collecting data d. Making plans-scheduling, division of labor e. Analyzing reasons-finding the root cause of problems f. Drafting countermeasures-making corresponding measures according to reasons g. Implementing countermeasures-implementing formulated measures h. Confirming the effect-checking the effect, and consolidating the effect compared with the present. 4. Precautions for effective use of QC: A. Repeated cycle management (PDCA)-planning, implementing, confirming and handling B. All participants (brainstorming method)-using collective thinking and mutual thinking to lead to creative thinking C. Completely consumer-oriented-looking at the problem from the standpoint of consumers, quality-oriented D. The later project is our customer-the customer is our god E. Thorough. Only when the process is well managed can good results be achieved. Manage according to facts-let facts speak for themselves. Specification-ensure consolidation effect. First, the key point-grasp the key point of the problem. J. functional management (QCD SM)- quality, efficiency, production, safety and morale. Difference management-find out the reasons for the difference. 5. Master the seven tools of QCC. A. characteristic factor diagram (fishbone diagram) B.

Satisfied, please adopt.