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Simulated hotel customers complain that restaurant staff are rude.
You need to train the staff in your restaurant on etiquette.

Each staff member makes up a number for customers to complain about which employee is impolite. Then educate or punish them. Will gradually reduce the occurrence of this situation. Of course, don't punish employees too much, be people-oriented and let them buy rights for you wholeheartedly. It is best to reward those workers who have not been complained by customers. Hehe, that's it.