(1) Consulting opportunities:

(1) When employees need to ask for your advice, such as when employees ask you questions or have new ideas and want to ask for your advice, you can take the opportunity to coach employees at this time;

When employees want you to solve a problem, such as when employees encounter obstacles or problems at work and want your help, you can teach them some problem-solving skills;

(3) When you find an opportunity to improve performance, such as when you find that a job can be done faster and better by another method, you can guide employees to adopt this method;

(4) When an employee has mastered new skills through training, if you want him to apply the new skills to his work, you can guide him to use this skill. (8 points)

(2) Counseling methods: ① Indicative counseling. Mainly for those employees who lack the knowledge and skills needed to complete the task, give them some specific guidance on how to complete the task, then teach them the skills to complete the task step by step, and track the implementation of employees; ② Directional consultation. Employees have basically mastered the knowledge and skills to complete tasks, but sometimes they will encounter some special situations that cannot be handled, or employees have mastered specific operation methods, but they need the directional guidance of the supervisor; (3) Encouraged guidance: For professionals with perfect knowledge and skills, the guidance of the supervisor need not involve specific details, just give them encouragement and appropriate suggestions, so that employees can give full play to their creativity. (8 points)