Time flies, and a period of work has ended. Looking back on my work during this period, I must have achieved a lot. It's time to write a work summary and analyze the past work. What kind of work summary should you have read? The following is a summary essay (generally 5) of quality monthly work that I compiled for you. Welcome to read the collection.
Quality Monthly Work Summary 1 In order to enhance the quality awareness of all employees in the production equipment department and improve the quality of work and products, the production equipment department actively responded to the quality monthly activities carried out by the company. After learning stage, problem finding stage and rectification stage, the quality month activities of our department are summarized as follows:
1, learning stage
Our department carefully organizes all managers and employees of the second production line to learn the People's Republic of China (PRC) Product Quality Law, the requirements of quality management system and the national standards, technical documents and process documents related to the products produced by our company; At the weekly workshop pre-shift meeting, the significance and purpose of quality month activities were carried out for front-line employees. Through learning, enhance the quality awareness of all employees, so that they fully realize the importance of quality: managers strengthen management and do their duty; Technicians provide feasible technology and high-quality technical services; Team production personnel produce high-quality products, meet customer needs and serve the society. As long as all staff pay attention to quality, start from every little thing and do it seriously. In this way, our company can survive and develop rapidly in the big market.
2, found the problem stage
* * According to the different nature of their work, 2 1 representative problems were identified, including 6 problems that need to be improved by department leaders, 6 problems that need to be improved by managers, 4 problems that need to be improved by electromechanical maintenance and 5 problems that need to be improved by riggers. In view of the above practical problems, the corresponding rectification measures and methods have been formulated.
3, the problem rectification stage
In view of the problems existing in the above-mentioned work, practical rectification measures were actively and effectively formulated. All ministers and front-line employees deeply realized the importance of quality and the shortcomings in their work, and made serious rectification. Specifically, when department leaders realize that the horizontal communication between departments is not enough, they will take the initiative to strengthen contact and communication with brother departments. Through the contact with the purchasing department, the problem that the production team can take materials in advance when the material purchase order has not been sent to the purchasing department is solved in time, which is helpful to ensure the delivery date. Insufficient on-site guidance for process execution. The rectification measures require technical personnel to provide on-site guidance services every day, with at least two on-site instructors, so as to ensure that technical personnel can serve frontline employees at the production site for at least five hours every day. The implementation of rectification of the above problems will not be exemplified one by one.
Through several inspections and guidance on the production site organized by the company in the quality month activities, all production teams have also made serious rectification and made great progress, and the product quality has been greatly improved compared with the previous period. In this quality month activity, the second-class riveters produced excellent double-beam cranes, and the first-class and fourth-class riveters made unprecedented progress in the internal and external quality of steel structure welds. We show and promote the achievements of these three teams in the quality month activities to other teams in the form of on-site meetings, and ask these three teams to set an example, ride the east wind of the quality month activities, set off a climax of learning more and learning less, and make the quality consciousness penetrate into the hearts of every employee for a long time.
In the quality month, the production equipment department and the quality control department jointly organized a welder skill competition. * * * 63 welders, registered for the 120 project. 10 After the welder passed the theoretical and practical examinations, he achieved good results in the competition and won the first, second and third prizes and the encouragement prize respectively. Next, we plan to arrange exams and competitions for submerged arc welding workers and assemblers in theory and practice. Although the quality month activity has ended, the influence of this activity is far-reaching, so that everyone can fully realize that quality month is an "idea". Only when this concept runs through every employee's body and mind and can be transformed into action can the purpose of quality month activities be truly achieved. The employee representatives also profoundly expressed their change from coping with running errands to participating in the quality month automatically and spontaneously, and explained from their own point of view that the good mentality of "paying attention to quality and starting from themselves" can be achieved through this quality month activity, and the production equipment department has gained a lot.
The quality monthly work summary is 2 1, which the leaders attach importance to and carefully organize.
In order to better carry out quality month activities, machinery factory held a general meeting of all employees on the afternoon of xx, xx, XX to mobilize the activities. Director Luo briefly introduced the purpose and requirements of carrying out quality month activities, and announced the start of quality month activities. Director Feng gave a brief explanation on the specific implementation and arrangement of quality month activities. Teacher Su put forward specific requirements for the improvement of each workshop, and the quality month activity officially kicked off. It is required to take quality month as an opportunity to create an atmosphere of "everyone cares about quality and everyone values quality".
2, to carry out various publicity, improve quality awareness.
Various forms and rich contents of publicity activities were carried out in the quality month activities. Use the publicity column to publicize the theme and content of quality month activities, popularize quality knowledge, increase publicity efforts, carry out quality publicity activities in the form of improving employees' quality awareness and publicity slogans, and create a good atmosphere in which everyone cares about quality and everyone values quality.
3. Strengthen training.
In this "quality month" activity, the climax of learning was set off, which enabled employees to establish quality concepts and improve quality awareness. Each workshop carries out quality training for employees through various forms. Machining workshop: set an example to train operators and ask them to strengthen self-inspection and strictly control the quality of parts; The employees in the whole workshop have been trained to use measuring tools. Structural workshop: adhere to regular meetings and improve employees' quality awareness. Every day after the production, the quality inspector summarizes the production and quality of the day and makes it public in the workshop regularly; The overall quality of the workshop has been improved. Light steel workshop: the staff's map reading training has been strengthened, and the staff's map reading ability training has been gradually carried out.
4. Strictly control the quality of the production process.
In order to effectively realize process quality control, employees in each workshop improve their self-inspection ability and strengthen self-inspection in the production process. Workshop inspectors increased the intensity and frequency of inspections, and all dimensions were strictly implemented in accordance with the company's internal control standards, and detailed records were made. The directors of each workshop strictly manage the quality of each workshop, which has obviously improved the product quality.
5. Hold a quality month symposium.
On xx, xx, xx, the company held a symposium on "Quality Month" for managers. All the managers were deeply touched by the activities of Quality Month, and reached the following understanding: Quality Month has obviously improved the quality of the company's products, strengthened the management of employees, and improved the quality awareness and quality of employees, but we must persevere and make unremitting efforts. Some managers also pointed out that many problems that need to be solved in the quality month activities have not been completely solved and need to continue to work hard. Finally, Mr. Su summarized the speech and pointed out that the launch of Quality Month has improved the quality awareness of employees and achieved certain results, which should be persisted. Through the quality month activities, the repair rate of products decreased obviously, but some quality problems inevitably appeared, which required managers and employees to continuously improve and further improve their quality awareness.
6. There are still many problems in Quality Month.
Although the quality of our products has been obviously improved in xx quality month, there are still many problems, such as the appearance quality needs to be improved, the product is not polished carefully enough, some details need to be improved urgently, and there are also many quality problems in painting, most of which are serious flow marks, and the monthly quality has been greatly improved in the later period, but there are still shortcomings.
Xx Month xx Japan Sub-quality Month was successfully concluded with the joint efforts of all employees in the factory. Through this quality month activity, employees' quality awareness, skills and management level have been greatly improved, the expected goals have been achieved, and good social benefits have been achieved. Quality month has greatly improved the quality of our company. It is hoped that all workshops will maintain the current good situation, pay unremitting attention to quality, form a good atmosphere of quality month and improving quality day by day, and make our company's quality continuously rise to a new level, establish our company's quality reputation, build a brand and be invincible in the market.
Quality Month Work Summary 3 In order to further improve the teaching quality, promote teaching research and classroom teaching reform, promote the exchange of teaching experience, and constantly improve the teaching level of teachers, the Department of Cosmetic Medicine, under the leadership of the college, responded to the call of the school and the college, and organized teaching activities for three teachers, namely Zhao Yijin, Liu and Deng Qi, to attend lectures and evaluate classes during normal teaching.
First, comprehensively carry out class activities
The Department of Cosmetic Medicine has set up a listening group composed of Vice President Yu Kenming, department leaders and experienced teachers. Dean Yu gave specific guidance to the lectures, giving lectures randomly, mainly listening to the lectures of three teachers, Zhao Yijin, Liu and Deng Qi, and designed a questionnaire for students to participate in the evaluation activities.
Generally speaking, the three teachers are conscientious, rigorous in teaching style, well prepared before class, able to make good use of multimedia courseware for classroom teaching, able to carry out teaching work according to the requirements of teaching plan and syllabus, able to grasp the key and difficult points of teaching materials, clearly explain basic concepts, reasonable in teaching design, clear in hierarchy, clear in teaching purpose, able to realize teacher-student interaction, and the classroom quality of most teachers is very high.
However, many problems still exist. During the class, it is found that some young teachers seldom make good use of the traditional teaching tool blackboard, which affects the teaching effect and has less interaction between teachers and students. Most of the time, only the teacher is talking, and the students are just passively receiving. Some teachers can't concentrate on their lectures, and the content of the class is difficult.
Second, carry out evaluation and inspection activities.
During the "Teaching Quality Month" lasting for more than one month, the Department of Aesthetic Medicine successfully completed the following tasks and standardized the classroom teaching documents, including the curriculum outline, teaching plan and teaching scheme. Further standardize the use of multimedia courseware in classroom teaching, make great efforts to do a good job in classroom teaching, strive to improve the classroom teaching level of all teachers, ensure the classroom teaching effect, and make all teachers meet the classroom teaching quality standards stipulated in relevant school documents.
Third, the effectiveness of classroom teaching quality month activities
Through the above activities, we have made remarkable achievements in standardizing classroom teaching in our department and improving the quality of classroom teaching.
(A) to improve teachers' understanding of the importance of improving teaching quality. Everyone agrees that classroom teaching is the most important teaching activity in all teaching activities, and it is the main teaching link for colleges and universities to impart knowledge, cultivate ability and improve students' quality in an all-round way. Improving the quality of classroom teaching is an important guarantee to do a good job in undergraduate education, improve teaching quality and achieve training objectives. It is also an important aspect of school management and teaching level, which directly affects the quality of talent training and is related to the survival and development of the school. Based on this understanding, the enthusiasm and initiative of teachers in classroom teaching have been greatly improved.
(B) improve the enthusiasm and initiative of teachers to improve classroom teaching methods and improve the level of classroom teaching. Teachers can consciously reflect on their own teaching work, find out the gap and improve teaching. The quality and effect of classroom teaching have been significantly improved, which has been welcomed and praised by students.
(3) Strengthen the training of young teachers, so that young teachers can adapt to the teaching needs as soon as possible. Strengthen the inspection and guidance of the whole process of preparing lessons and classroom teaching for young teachers. The teaching ability and teaching level of these teachers have been improved to varying degrees.
Four, the main problems existing in the current classroom teaching work
From the questionnaire survey and student feedback, we also found that there are still some problems in classroom teaching that need to be paid attention to, mainly including:
(A) the knowledge structure of individual teachers is aging, and the classroom teaching content is outdated; Some teachers have poor practical ability, lack of engineering or practical training and thin teaching content.
(2) Some teachers' education and teaching concepts are outdated and can't meet the requirements of the new situation.
(3) Individual teachers, especially some young teachers, have poor basic teaching skills and poor language skills. Classroom lectures are scripted and full of water, and the classroom atmosphere is lifeless and lifeless; The teaching form is dull, lacking a basic grasp of the teaching content, a clear context, a prominent focus and an analysis of the difficulties, which makes it difficult for students to string together what they have learned and form a system module.
(d) The classroom teaching documents of individual teachers are not standardized; Some teachers use multimedia courseware as a tool to replace blackboard writing, and the teaching effect is very poor.
Verb (abbreviation of verb) the direction of future efforts
(1) Teachers are the implementers of classroom teaching and the main body to strengthen and improve classroom teaching. We should continue to strengthen the construction of teachers' morality, strive to improve teachers' professionalism and sense of responsibility, make all teachers take improving the level and quality of classroom teaching as their bounden responsibility and glorious duty, and standardize teaching activities in all aspects of classroom teaching with high professionalism and sense of responsibility.
(2) Students are the main body of the school. On the one hand, we should strengthen the education and management of students' classroom discipline, improve students' learning enthusiasm, initiative and learning effect, on the other hand, we should understand students' wishes and requirements and solve students' reasonable opinions and suggestions in time.
(C) the application of multimedia services in teaching
Multimedia courseware provides a new way for classroom teaching. It efficiently and conveniently transmits dynamic, vivid, beautiful and scientific information to every student, creating a powerful condition for reforming the traditional classroom teaching mode. Multimedia-assisted teaching plays an irreplaceable and unique role in teaching. Good teaching results have been achieved. Characters, graphics, images, animations and videos account for a large proportion in the courseware, which is well designed and has played a multiplier teaching effect. Better expression of teaching content helps students to grasp the key points. At the same time, it attracts students' attention and increases their interest in learning. A soothing background music in the courseware can adjust the tense atmosphere in the classroom and help students think. Give full play to the learning advantages of entertaining, make boring learning relaxed and happy, and organically unify students' cognitive process, emotional process and will expression in the teaching process.
(D) to create a relaxed classroom atmosphere for students
In order to enhance the attraction of the classroom, teachers should master rich practical experience and vivid life materials through various channels, so that abstract book theoretical knowledge can really "live".
A relaxed classroom atmosphere is another key to the success or failure of a class, and it is also the key to paying attention to students' emotions. If a teacher always smiles and enlivens the classroom atmosphere, it can be said that his students are enjoying the course and he himself is enjoying it.
(E) Adopt flexible teaching methods
Teachers' adoption of various teaching methods will stimulate students' interest. Due to different levels of students, different methods should be adopted. Some activities are very good and may not be suitable for all students, which requires not only preparing lessons, but also preparing students. Every student can understand the teacher's instructions, and students at different levels dare to speak and communicate, and all have different gains. This is a weak link in my own teaching. Only by constantly expanding the research field, updating the knowledge system in time and actively exploring new teaching methods and teaching paradigms can we adapt to the diverse knowledge needs of contemporary college students.
(6) Good oral expression skills
As a teacher, in addition to strong oral and written expression ability, but also have strong thinking ability. Thinking ability is the backbone of teachers as "soul engineers". Teachers without thinking ability can only "kneel" or "lie prone" to move books (transfer knowledge to students' brains). They can not only build their thinking ability, but also carry out "effective teaching". Whether it is "teaching" or "activity", a class with profound and rich content that students like and gain a lot is always the pursuit of a teacher with strong thinking ability. Teachers who lack thinking ability are either used to "holding old boat tickets" and "repeating yesterday's story", and their lifelong education career is just "radish stew radish or radish"; Either "dancing with the wind" but due to the limitations of their own qualifications and conditions, it is difficult to "dance clumsily and stumble". Therefore, for ordinary teachers, it is an art to have strong thinking ability in the face of surging changes and consciously use scientific theories to arm teaching practice, and teaching language is even more an art. Whoever can interpret it well can grasp the hearts of students.
An excellent university teacher should not only have a solid theoretical foundation, but also have good oral expression skills and learn to find "exciting points" for students' learning.
Quality monthly work summary. The main contents of this trial run include:
1. Collect information:
(1) Production mode, scale and process characteristics; (2) Understanding the geographical environment: including relevant hydrological, meteorological and geological data of the plant area and its surroundings; (3) To understand the emission laws, characteristics and pollution status of pollution sources; ④ Quality of inlet and outlet water.
2. Technical reform:
(1) Connect the pipeline for secondary treatment of unqualified water in the intermediate tank to the regulating tank; (2) The improvement of dosing system reduced the original three dosing pump dosing systems to one dosing pump, saving the company's two dosing pump systems and manpower, material resources and financial resources; (3) Air compressor makes air flotation achieve unprecedented effect. Yu Feng changed three dosing boxes and two dosing barrels to meet their needs, so that the medicine and water were stirred more evenly, without precipitation or caking; (4) adding a mixer at the inlet of the lift pump to make the medicine and raw water mix more evenly and thoroughly; ⑤ A sewage outlet is added to the drying pond at the southern end of the air flotation pond, which effectively avoids the serious phenomenon that the air flotation pond is polluted by oil again and saves the labor for manual cleaning; ⑥ Adding a platform at the southern end of the air flotation tank can make the operators know the water quality and treatment effect more timely and accurately, and control them. At the same time, it brings convenience for cleaning scum and oil pollution; ⑦ Replace the mud scraper of the slag scraper, and add a counterweight steel bar at the bottom of the mud scraper to make the mud scraping effect more obvious, cleaner and more thorough; . ⑧ Air floating pump and check valve effectively solve the high-risk phenomenon of water spraying every time when parking; Pet-name ruby walnut shell filter and activated carbon filter enter the filter, and when the inside of the filter is extremely hot above 40℃ and seriously disturbed by harmful smells such as furfural, the filter materials are completely replaced and cleaned, so that the water quality and chromaticity of the effluent are greatly improved; Attending the butterfly valve at the bottom of the activated carbon filter was reasonably replaced, installed and improved when it was seriously damaged, not put into use for a long time, and it was difficult for inorganic maintenance personnel to repair and disassemble.
3. Equipment and technology:
(1) Master the detailed process flow or treatment method of factory sewage treatment; (2) master the layout and characteristics of various treatment equipment and structures (structural form, detailed structure, performance and size of process equipment, control mode), understand the relevant layout principles, (3) master the operation process of main processes, and understand their main control indicators and changes; (4) Master the equipment and use of various monitoring instruments for sewage treatment; ⑤ The dosage of each consumption index during the treatment.
Two, combined with the actual situation, improve the management level of Detai chemical wastewater treatment.
Operation management is the key link to do a good job in Detai Chemical Wastewater Treatment Plant. Since the operation, we have overcome various factors that affect the total amount of wastewater treatment, such as high water concentration and great changes, strictly controlled various process parameters, strengthened the intensity and frequency of post-inspection on the basis of municipal bureau inspection and laboratory quality monitoring, and implemented the whole process control of production process. In the case of low water volume and high concentration, we have always completed the monthly wastewater treatment task and various effluent indicators of Detai Chemical Wastewater Treatment Plant with good quality and quantity.
In order to ensure the comprehensive performance of equipment and facilities and improve the utilization rate, we learn from all parties according to the operation of equipment and facilities, establish various equipment basic accounts, and formulate scientific and reasonable maintenance plans to ensure normal production and operation. At the same time, relying on the iso 1400 1 system standard, the combination of work and use is implemented, the on-site management of equipment and facilities is strengthened, the post responsibility system is implemented, and the on-duty inspection of operating posts is strengthened. Carry out technical training on equipment and facilities management, so that everyone knows the technology and is responsible for everything.
Third, people-oriented, comprehensively strengthen exercise.
At the end of xx, my new colleagues and I have been organizing wastewater treatment teams since then. Without any engineering design drawings, process flow and any relevant information, we sincerely invite chief engineer Hu Xianhong, production director of Wang Leyan, director Liu Zhonghai of machine maintenance workshop, and colleagues of electricians and laboratories to give theoretical and practical explanations on wastewater treatment. Understand the use process of equipment and master the perceptual knowledge of maintenance; Often organize team members to discuss operation methods with each other. In a word, we should adopt various ways of learning and communication, and establish compound technical skills training across different types of jobs in operation posts, so as to form a "knowledge of sewage treatment and operation technology, electrical maintenance and mechanical maintenance, laboratory analysis and equipment operation".
Fourth, strengthen the safety management of Detai Chemical to ensure the normal operation of sewage treatment.
In accordance with the relevant requirements of the superior, do a good job in all aspects of safety production in an all-round way to make safety management systematic, standardized and standardized. Organize employees to seriously study safety operation procedures, ensure safety in production and personal safety, strengthen publicity, education and training for employees, intensify safety inspection, and rectify and solve hidden dangers in time.
After just three months of exploration, operation and improvement, we have made some gratifying achievements. However, in the face of the increasingly high demands of the society on the sewage treatment industry and environmental and ecological protection, our operation and development are facing more challenges, and our task will be even more arduous, but I believe we will do better, let the sewage treatment plant play its greatest role in Detai Chemical, make contributions to social environmental protection, and give the world a sunny tomorrow. Facing the future development, we have the following ideas:
1. Improve the environmental protection management network and strengthen the construction of the responsibility system.
2, strengthen publicity and training, strengthen environmental awareness.
3. Take the word "strictness" as the first priority, put people first, establish and improve a set of rules and regulations, comprehensively strengthen internal management, and constantly improve the assessment system to ensure safe, effective and full-load operation.
4. Actively carry out the treatment and utilization of pollutants.
Our main work plan for next month is as follows:
① Strengthen the comprehensive training and management of operators;
(2) Continue to maintain strict post operation discipline, abide by various rules and regulations, and develop a clean and tidy site health environment;
③ Thoroughly clean the scum in the drying tank and replace the slag, and replace the slag with the original waste activated carbon and walnut shell as the filter filler in the drying tank. I believe the filtering effect is better than before. At the same time, it also found a full utilization space for the belief that waste activated carbon and walnut shells must be treated as solid waste by relevant professional units designated by the municipal bureau, that is, there is a reasonable place to reduce energy and consumption. Finally, you can pull the gas stove over and burn it completely as fuel.
(4) Do a good job in the installation of submersible sewage pump in the lifting tank;
⑤ Thoroughly clean the sludge at the bottom of the lifting tank, and do a good job in recovering the dirty oil of the device, so as to minimize the losses of the company and recover the highest benefits;
⑥ Do a good job of oil collection in the three-level grease trap;
⑦ The ground of sewage treatment plant is fully hardened, which also provides a high-quality environment for sewage treatment plant;
⑧ An open ditch should be built between the tertiary oil separation tank and the regulating tank to drain rainwater and water;
Pet-name ruby gives specific operation indexes, process parameters and laboratory analysis data of sewage treatment;
Attending to solve the problem of oil pollution around the sewage pump, hardening around the sewage pump, let the accumulated dirt out.
Verb (abbreviation of verb) abstract
With the development of enterprises and social progress, it has become a common sense and requirement to meet environmental protection standards. Our sewage treatment station has also planned the future environmental protection development plan. We will sum up our past achievements, learn from the successful experience of the outside world, constantly improve the environmental image of the enterprise, actively respond to national policies, cooperate with environmental protection departments at all levels to intensify our work, do a good job in environmental management of Detai Chemical Company in a realistic way, and make unremitting efforts to create a more brilliant tomorrow.
Quality Month Work Summary 5 According to the relevant arrangements and requirements of xx Company's "Service Quality Month" activities, the leaders of xx Company attached great importance to it and made careful arrangements. With the theme of "implementing industry standards and improving service quality", all staff conducted in-depth research, exchanges and cooperation, and successfully completed the logistics service guarantee work related to "Service Quality Month".
First, strengthen personnel education and improve ideological understanding.
Xx Company organized a mobilization meeting in time, and set up a "Service Quality Month" activity leading group with the company manager as the team leader, the branch secretary as the deputy team leader and the heads of various departments as members.
1. Conduct mobilization education for all employees, study the contents in the Guide one by one, deeply understand the relevant clauses of this post, refine the details of the post and implement the work responsibilities.
2. Organize and study the contents of xx's speech at the safety work conference, improve the safety responsibility consciousness of all staff, and build a strong defense line of safety thought.
Second, build a security line and strictly observe the quality barrier.
1. Arrange all departments of the company to conduct self-inspection and conduct comprehensive and in-depth inspection of the areas under their jurisdiction. In addition to checking potential safety hazards, it is important to check the operation of equipment and facilities, whether the indication signs are clear, whether the information communication is smooth, and whether the employees have mastered the business knowledge to ensure that there are no dead ends and omissions.
2. In order to reduce the impact of continuous snowfall on production and operation, xx Company takes xx as the focus of safety work, and at the same time, in order to effectively prevent and control xx, it has increased the number of inspections on xx. According to the self-inspection submitted by each department, the company's leading group conducts inspection and acceptance, and the acceptance results are effective for each department and for rectification.
Third, pay close attention to service implementation and continuously improve quality.
In order to carry forward the service concept, cultivate the service culture, lead all staff to improve the soft power of service, pay close attention to the implementation of the "Service Quality Month" service, actively build a high-quality service team, and effectively promote the continuous improvement of service level.
During the 1. activity month, all departments of the company carried out training on service etiquette and norms, team leader management skills and team building. Through practical work, the training effect has been tested, which has played a role in cultivating employees' professionalism and post awareness, and effectively strengthened employees' sense of ownership and collective honor.
2. Attach great importance to xx and other activities, and cooperate with the group company to successfully complete related activities and logistics service guarantee.
3. 40 copies of xx Service Consultation Form were distributed to all customers, and 39 valid forms were recovered, with 95% satisfaction and 0 dissatisfaction.
4. In order to improve the service quality of xx, xx Company adopts the combination of daily cleaning and regular cleaning, and the corresponding related inspection system, which not only ensures the quality of daily cleaning but also avoids the sanitary corner, and the effect is good.
5. In order to effectively improve the emergency handling ability of security personnel in special events, starting with improving their ideological understanding, the simulation training of reception service was carried out to achieve the purpose of effectively preventing and controlling unsafe events.
6. In order to improve the quality of food and provide a more civilized and clean dining environment for the dining staff, the staff canteen not only actively uses polite expressions, but also makes civilized propaganda slogans to increase the collection of dining tables and plates; Introduce a take-away service of homemade special snacks.
7. At the same time, all the communities under the jurisdiction of the city have carried out activities to clean up the garbage and wild advertisements in the dead corners of the park, clean up the snow on the roads and parking spaces in the community in time after the snow, and take the initiative to help residents in residential areas carry heavy objects.
Through the development of this activity, it has received good results within the company, improved the awareness of cadres and employees on the importance of service quality, and enhanced service awareness. At the same time, their work initiative and enthusiasm have been greatly improved, and good deeds such as cleaning staff changing money and helping inbound passengers free of charge have emerged, showing a harmonious and civilized service atmosphere. Xx Company is also determined to stick to this activity for a long time and permanently, relying on various methods and measures to continuously improve the service quality and serve employees and owners enthusiastically and better.
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