The role of curriculum background consciousness in the formation of product quality is self-evident. Poor quality consciousness is the root cause of poor work quality. Poor mental state may cause mistakes and quality accidents, but it is accidental after all. Weak quality and ability, of course, the quality of work will not be good, but weak ability can be improved through study and training. The product quality can't go up for a long time, and the quality of work often goes wrong. If you investigate, you will often be investigated for quality awareness. Quality consciousness can usually measure the quality of employees' work and the effectiveness of organization's quality management. Quality consciousness stipulates "ability, consciousness and training", which juxtaposes quality consciousness with quality ability; Quality consciousness has the function of controlling employees' quality behavior and making their behavior meet the requirements of quality consciousness. Especially in the case of quality fluctuation due to impact, quality consciousness can often strengthen the behavior of employees guided by quality consciousness, and will not shake or change their quality behavior because of external interference. Syllabus: Syllabus Part I: Quality Awareness 1. How does the quality related to quality come from? Comparison of product quality between China and foreign countries. Comparison of two attitudes on the same production line, different product quality. What do you dare to use for China products? Only by concentrating can we succeed. L For the current enterprises in China, what restricts the improvement of product quality in China? Second, the awareness of technical problems of quality awareness is more valuable than technology. What is manufacturing quality? Don't dodge the question. Everyone has a responsibility not to make excuses for the unpopularity of defects-how to get all employees involved. Three. The quality manager is the key factor. Who is in charge of quality management? The main factors in the process of "three noes", "three presses", "three inspections" and "three major controls": the man-machine material method is the first element of quality management. The six themes of quality management are: paying close attention to customers' preventive management, borderless cooperation, pursuing perfection but tolerating failure, driven by data and facts, and taking process improvement as the key to success. 5. Quality is no small matter, and quality control personnel have always played the role of firefighters. 6. The basic principles of production quality management are defined as: meeting requirements; Quality is achieved through the prevention system; (including human consciousness. . . The realization standard of quality is zero defect; Quality is measured at the cost of not meeting the requirements; All work is a process. Seven, the quality trilogy thought determines the action case analysis Eight, quality management establishes the sense of responsibility of employees. Only responsible people can win the recognition and respect of others. 1, cultivate a real sense of responsibility. I like people to comment on me like this: I am a conscientious, prudent, responsible and trustworthy person! I don't like people to comment on me like this: I am a casual, casual, informal, broken, unpredictable and lack of social responsibility! 2. Necessary for success: cultivate a true sense of responsibility: completely accept your own heart and environment as a mature person's ability and behavior. Sense of responsibility: define rights and obligations, and be responsible for your own work and behavior. The key to great personality-taking responsibility for your actions alone, even the most serious consequences of these actions. 3. Phenomenon: (1) Some people call the company: they usually use the pronoun "they" instead of "we", or stand on the same side as others: "Hemu Company ... (2) People who are opportunistic and shirk their responsibilities A. They are used to waiting and doing things according to the orders of their supervisors, so that they can be irresponsible and will not be condemned even if they make mistakes. B. Responsibility gives life a certain "heavy feeling"-people sometimes like to relax and let others make their own decisions. -short-sighted, it is impossible to gain the trust and support of colleagues; It is impossible to gain the trust and respect of the boss. 4. Some people-with strong ability, but their achievements are far behind the usual methods-should seriously reflect on themselves whether their work is in place; (2) Whether there is a passion for continuous progress; (3) Have you carefully studied every detail of your professional field, and have you really done your duty? 5, sense of responsibility-is the key quality to the society, is an important capital for a person to stand on the society. Work means responsibility. The higher your status and power, the heavier your responsibility. Taking on more responsibilities voluntarily or automatically is an essential quality for our success. 6. Explain and practice 1. Taking the initiative to take responsibility is to be responsible for yourself. 2. Be responsible for the results. 3. There is no excuse. 4. Start with the details. Taking the initiative to take responsibility means taking responsibility for yourself. Teacher introduction: Li Xunyi, a quality management expert, "activated" the founder of a series of quality management training courses; Master of business management and economics, lecturer of quality culture in cheung kong graduate school of business, personally guided by Dr. Zhu Lan; He is good at quality management and production management training, is a disseminator of the idea of "micro-innovation", and has served as a senior management consultant of three large enterprises; More than ten years of training and counseling experience; Involving more than 30 industries; On-site guidance experience of hundreds of enterprises; Thousands of enterprise training experience, tens of thousands of students; He is good at establishing quality management culture based on execution, which is widely used in team building of enterprises. It plays a very good leading role for post-8090 employees, is a real enterprise management coach, stimulates team wisdom, and is a practical management mentor. He has profound attainments in quality management and production management training and consulting, maximizes customer satisfaction and has rich practical experience.