Current location - Education and Training Encyclopedia - Education and training - How to do a good job in quality management?
How to do a good job in quality management?
The landlord can apply after modification.

First, adhere to the implementation of "work instructions" and "procedural documents" and standardize the openness and democratic management of factory affairs.

The regulations on the open and democratic management of factory affairs in the "procedure documents" and "work instructions" of the party building quality system of Jiangtong Group are the standard procedures for organizations at all levels to carry out the open and democratic management of factory affairs, and clarify the standardized practices of the open and democratic management of factory affairs. First, at the beginning of each year, according to the requirements of the quality policy and party building objectives, the trade union studies and formulates the "Annual Quality Objectives for Open and Democratic Management of Factory Affairs", which is organized and implemented after being approved by the party organizations at the same level; Second, conscientiously implement the five-level open and democratic management system of factory affairs in companies, factories, mines, workshops, sections and teams, implement the implementation list of open measures of factory affairs, and implement post responsibilities and quality requirements in accordance with the requirements of quality management 5wih (that is, what to do, why to do it, who to do it, when to do it, how to do it, and to what extent); Third, according to the quality system requirements of "what should be said, what should be done, what should be done should be effective and effective should be verified", the process of open and democratic management of factory affairs should be planned, implemented, checked and improved to realize "pdca" closed-loop control; Fourth, through business supervision, annual internal audit and management review of the Party Committee, systematic supervision and continuous improvement are carried out on the openness of factory affairs and democratic management, and the results are tested and evaluated through the annual comprehensive assessment of "two civilizations". According to the Procedure Document and the Work Instruction, the responsible departments and staff at all levels of open and democratic management of factory affairs can have a basis in actual operation, and novices can quickly get familiar with the work and enter the role as soon as possible by learning the Procedure Document and the Work Instruction. For example, do a good job in the openness and democratic management of factory affairs in the main channels. Jiangtong and the secondary units carefully organize the annual workers' congress, listen to and consider the administrative work report and financial work report; When the workers' congress is not in session, a joint meeting of the workers' congress shall be held to consider the relevant plans submitted by the administrative authorities. In recent years, the workers' congress of the group company has successively considered the construction plan of Guixi Smelter Phase III project, the interim provisions on labor contract management of Jiangtong Group, the adjustment plan of the Tenth Five-Year Plan of Jiangtong Group and the reform plan of the basic medical insurance system for employees of Jiangtong Group. Strive to implement the "democratic appraisal right" of the workers' congress. In the semi-annual assessment of departmental level leading cadres, the democratic assessment of the workers' congress is organized by combining the democratic assessment of the workers' congress with the assessment of the competent department of cadres, and the results of the democratic assessment serve as an important reference for the appointment and removal of cadres.

Second, adhere to the "customer-oriented", so that the contents of factory affairs disclosure meet the actual needs of employees.

Focusing on customers is an important quality management principle of is09000. Factory affairs are openly and democratically managed, and our customers are our employees. In the process of carrying out the open and democratic management of factory affairs, we insist on focusing on the broad masses of workers, and grasp the needs and opinions of workers on the open and democratic management of factory affairs in time through the annual special investigation activities, and constantly adjust and enrich the contents of the open and democratic management of factory affairs. In order to meet the needs of employees, in recent years, we have focused on the following aspects:

Enterprise development goals and operating conditions, through the annual staff congress, regular administrative meetings, government staff meetings and other forms of timely disclosure; Major plans for the reform and development of enterprises concerned by employees shall be announced to the public after being considered and approved by the workers' congress or the joint meeting of the workers' congress; Selection and distribution of cadres, advanced selection, implementation of internal publicity system; Control the daily expenses of the company leaders in a planned way, make them public through the expense table every month, and accept supervision; The results of democratic evaluation of leading cadres by workers' congresses are made public within the prescribed scope; The salary (annual salary) and bonus of thousands of leaders shall be checked and verified by the organization department, discipline inspection and labor and personnel department, and reported to the superior once every six months; The distribution of wages and bonuses of employees, companies, factories and mines will be made public through the evaluation meeting of economic responsibility system, and the workshops and sections will be made public through public columns. The extraction and use of corporate entertainment expenses will be reported to the workers' congress by the chief accountant every year; The payment of social endowment insurance and housing provident fund shall be notified to each employee through the monthly salary slip of the employee and the annual balance of the personal account; Cost management is disclosed by the financial department through the cost table every month; The annual and interim financial reports of listed companies shall be audited by internationally renowned accounting firms and announced to the public; The company's annual financial plan and implementation results are reported to the workers' congress, and the use of funds is uniformly scheduled and publicly operated through monthly and ten-day fund balance meetings; Announce the sales price of main products at the manager's office meeting every week; The procurement of materials and equipment is ordered by public bidding, the quality and price are compared, the supervision department participates in the whole process, and the key projects are announced on the internal work briefing; The project contracting shall be subject to public bidding; The evaluation results of factory affairs openness and democratic management are made public at the annual evaluation summary meeting.

The above disclosure is carried out in accordance with the five links of "putting forward the review, making public comments, and rectifying", that is, the disclosure content is put forward by the responsible department, and after being reviewed and approved by the competent leader, it is made public in a timely manner, and the opinions and supervision of employees are accepted, and opinions are widely listened to and rectified in time, forming a closed loop of work. Especially after the publicity, it is necessary to strengthen the follow-up investigation, grasp the follow-up trends in time, carefully evaluate and study the opinions and suggestions reflected by employees, adopt them reasonably, and rectify the deficiencies in the publicity of factory affairs in time. For the overall work of the open and democratic management of factory affairs, through the internal audit of the party building quality system, we can find out the deviations and deficiencies in the work in time, analyze the reasons, find out the countermeasures, and take corrective and preventive measures to promote the continuous improvement of the open and democratic management of factory affairs. Practice has proved that the disclosure of standardized laws and regulations is something that employees are eager to know and understand. Open and democratic management of these contents can meet the needs of employees to the greatest extent, and the principle of "focusing on customers" can be implemented and implemented.

Third, adhere to the principle of continuous improvement, so that the level and effectiveness of open and democratic management of factory affairs can be continuously improved.

As a quality management concept, continuous improvement runs through the whole process of open and democratic management of factory affairs. Through the inspection of open and democratic management of factory affairs, internal audit of quality system and management review, we can find out the deviations and deficiencies in the work in time, analyze the reasons, find out the countermeasures, and take corrective and preventive measures to achieve the purpose of promoting and continuously improving the level of open and democratic management of factory affairs. Because of adhering to the principle of continuous improvement, Jiangtong has made new progress in the openness and democratic management of factory affairs in recent years, and the results achieved through the implementation of openness and democratic management of factory affairs are also very remarkable. The most obvious point is that through the implementation of workers' right to know and democratic participation, the transparency of work has been increased, the enthusiasm of workers has been further mobilized, and considerable economic benefits have been created. For example, all production units affiliated to Jiangtong have generally implemented the publicity of secondary distribution in workshops and sections. Through the post performance evaluation of each employee, the evaluation results are linked to the employee's income, and the employees' opinions are listened to in the public column of the evaluation results, which greatly improves the transparency of income distribution and guarantees the employees' democratic management rights. In the words of employees, it used to be "hard money and careless money", but now it is "careful work and clear money". For another example, in recent years, the company has implemented the "Sunshine Project", and the procurement of bulk equipment, materials and spare parts has been subject to public bidding, quality comparison and competitive bidding. The procurement results have been made public within the company in the form of briefings to prevent "black-box operation", which can reduce the procurement cost by 30 million yuan every year.

Practice has made us deeply realize that the introduction of quality management principles and concepts into factory affairs openness and democratic management has effectively promoted the institutionalization, standardization and standardization of factory affairs openness and democratic management, and has been fully implemented in the whole system of Jiangtong, which has better protected and mobilized the enthusiasm of employees, promoted the reform, development and production management of Jiangtong, and achieved remarkable results. The open and democratic management of factory affairs is brought into the quality management system of party building, and the operation mechanism of innovative open and democratic management of factory affairs is preliminarily explored and practiced. According to the requirements of is09000 standard, continuous improvement is endless. Guided by the spirit of the 16th National Congress of the Communist Party of China, we will fully implement Theory of Three Represents, continue to deepen and improve the openness and democratic management of factory affairs in the quality management system of party building, and constantly improve the level of openness and democratic management of factory affairs according to the deployment of superiors and the needs of employees, and strive to build new factories.

Xiang 47 16