2. 1 General Manager's Office Function Overview
The general manager's office is the daily affairs management organization of the company, which consists of the general manager, deputy general manager, functional director and assistant general manager. The general manager's office is the central department that communicates from top to bottom, connects with the inside and outside, directs and controls the work of various departments and ensures the normal operation of the company. Control and coordinate the operation and management of various departments, formulate and issue important company systems, and issue various instructions for decision-making and macro-control. The work of the general manager's office is:
1. To study and formulate the company's management system, organizational structure and management system and organize their implementation to ensure the smooth development of the company's work.
2. Study the market trends, characteristics, development trends and competitive situation, analyze the company's operation and management status, and formulate business policies, decision-making plans and budget targets.
3. To study and formulate the management responsibility system, management scheme and implementation methods of the company's target management and labor distribution, and organize and supervise the implementation of each department.
4, according to the market demand and changes, combined with the actual operation and management of various departments, analyze the existing problems, formulate or approve the management system of the company and various departments.
5. Study, formulate and approve the company's major reception activities, promotional activities and reception plans for particularly important guests, and supervise the implementation of the management personnel of each department.
6. Be responsible for examining and approving the appointment, removal, selection, assessment and promotion of the company's supervisors and above, studying and approving the company's management plans on employment, labor wages, labor insurance and welfare, doing a good job in macro-control and fully mobilizing the initiative and enthusiasm of managers and employees at all levels.
7. Study the investment plan and construction plan of the company's important equipment introduction, new service projects and development projects and organize their implementation.
8. Grasp the implementation of the company's financial budget, control financial revenue and expenditure, analyze existing problems, put forward improvement measures in time, control the use of funds, reduce costs and improve economic benefits.
9. Learn and establish the company's entrepreneurial spirit, attach importance to spiritual civilization work and ideological and political work, enhance the company's people-oriented cohesion, and do a good job in building the company's corporate culture.
10, members of the general manager are in charge of department managers, so as to strengthen management communication, deal with problems between departments quickly and ensure the coordination of various business activities and management.
2.2 General Manager's Office Function Overview
The general manager's office is the daily office of the general manager's office. Its main tasks are: to coordinate the company's administrative work according to the general manager's instructions, to be responsible for the development and management of human resources, to coordinate the relationship between various departments of the company, to supervise and inspect the implementation of the general manager's instructions and the company's meeting decisions, to manage the company's documents, files and materials, to do a good job in receiving visitors, to transmit and sort out the company's management information, and to provide a basis for the general manager to make management decisions.
2.2. 1 Responsibilities of Director of General Manager's Office
Direct superior: general manager
Responsibilities: Be fully responsible for the operation and management of the general manager's office, carry out the instructions of the general manager, undertake the drafting and review of important documents of the company, and do a good job in relationship coordination, inspection and supervision, seal management, etc.
Work content:
1. Be responsible for the management of human resources, administration and logistics of the company, convey, carry out and carry out the instructions of the general manager, and do a good job of inspection, supervision and feedback as required.
2. Do a good job in the company's information collection, analysis, investigation and research, actively put forward improvement opinions and suggestions, provide decision-making basis for the general manager, and be a good general manager's staff and assistant.
3, coordinate and balance the relationship between departments, when found contradictions, should be timely guidance, investigation and analysis, clear responsibility, report to the general manager when necessary.
4. Organize and arrange various administrative meetings and daily office meetings, prepare meeting minutes and resolutions, keep meeting records, and follow up and supervise the implementation of the meeting spirit.
5. According to the instructions of the general manager, draft all kinds of manuscripts, including comprehensive business reports, plans, summaries, briefings, notices, replies, etc. , and be responsible for the final examination and approval of the manuscript, and do a good job in reviewing the text and related documents.
6, do a good job in the reception and handling of letters from relevant parties; Handle the relationship between the company and government departments at all levels and all walks of life; Participate in the planning of major events within the company, strengthen contact with the news media, and improve the company's visibility.
7. Be responsible for the planning and implementation of corporate culture construction of the company; Effectively develop and rationally allocate the company's human resources, draw up and review the company's personnel recruitment plan, and be responsible for organizing the recruitment and training of employees.
8. Organize the formulation of the company's personnel, labor, discipline and other related management systems, implement the appraisal work, and improve the document management system.
9. Strengthen the safety education and training of employees, implement the fire safety system, and ensure the personal safety of guests and employees and the property safety of the company.
10, complete other work assigned by the general manager.
2.2.2 Responsibilities of the Deputy Director of the General Manager's Office
Direct superior: director of the general manager's office.
Responsibilities: Responsible for basic management of labor, personnel, administration and logistics such as recruitment, employment, contract signing, filing, dismissal, attendance, training, transfer, reward and punishment, assessment, recommendation and entertainment.
Work content:
1, responsible for the company's labor discipline management, strict attendance system and regular inspection of labor discipline.
2. Assist the general manager's office to do a good job in employee recruitment, and handle a series of procedures such as employee registration, salary grading, internal transfer, leave, dismissal and resignation.
3. Review the salary and welfare standards of each post, be responsible for the punching management and attendance accounting statistics of the company's employees, conscientiously do the basic work of labor wage statistics, and be responsible for the examination and approval of daily wages and overtime wages.
4. Establish and improve the company's performance appraisal system, identify and analyze the company's employees' business skills and work attitude in time, and organize targeted guidance and training to ensure that the training effect plays a role in improving performance.
5. Be responsible for the comprehensive management of the staff canteen and accommodation, and ensure the staff's daily dietary standards and basic accommodation standards; Responsible for the internal environmental sanitation management of the company; Establish department and personal goods collection account and check it regularly.
6. According to the manpower demand during the Golden Week and the operation period of the tourist area, coordinate and allocate the human resources of all departments and units, and strengthen the operation of the tourist area.
7. Manage and arrange the deployment, repair, maintenance and safety of drivers and vehicles, and ensure that company leaders and employees can use vehicles normally.
8. Manage the company's cultural and sports facilities, organize various cultural and sports activities, and enrich employees' spare time.
9. Implement the fire safety system, strengthen the safety education and training of employees, organize disaster relief and anti-theft activities, and ensure the personal safety of guests and employees and the property safety of the company.
9. Complete other work affairs of the general manager's office and the director of the general manager's office.