600 words of working experience in sales position 1
The busy sales work has come to an end again. During this time, I feel that I have gained a lot of growth, and I have gained some experience from the teaching of senior colleagues in the store, and I am full of hope for the future. I am very grateful to be able to do sales in the store, and I am also very grateful to the manager and colleagues for teaching me on weekdays, although I always seem to be a little clumsy and troublesome to everyone on weekdays. However, the progress and experience I have gained during this period still make me feel very happy and can't wait to share it with my colleagues and leaders.
First, knowledge of clothing and sales.
The so-called 360 lines, each line has its own knowledge, and whoever wins the top of each line can claim to be the champion. Although I am only a beginner now, I am still far from the top scholars in the clothing sales industry, so I need to increase my study time and learn more about the details of the clothing sales industry, not to be handy, but to be able to keep it in mind and use it in my work. When guests come, they can recommend suitable products according to their style and temperament, and put forward their own suggestions for their adoption when they are hesitant. The most important thing is to be able to grasp the psychology of the guests, try to figure out their minds and carry out targeted sales promotion.
Second, their own psychological training.
What you can't do in sales is introversion. Be enthusiastic and generous, and don't let shyness affect your work. Of course, the store also has a way to deal with it, that is, standing at the door of the store every morning to do some warm-up exercises and cheer each other up. Although I was shy and nervous at first, I didn't know what to do, and I felt very different from my colleagues around me. But later, with the encouragement of the disaster manager and colleagues, I got involved and honed my willpower and character, so that I was no longer a newcomer who didn't even dare to express my opinions at first.
Third, summing up experience.
In a word, sales is a science, which needs enough time to study. If you don't spend enough time and energy, you will never achieve results in your work, and you will never win the title of the top scholar in the industry. Of course, I am still far from all this, but it is a good goal after all, and every progress I make now makes me farther away from this stage. I also believe that with my unremitting efforts and the help of my colleagues, I can finally achieve something and shine my light in the shop and in the clothing field.
Working experience in sales position 600 words 2
First of all, I'd like to start with my own experience of following up with customers as an ordinary salesperson. Maybe we will often say the following points. The problem is that too few people can put it into practice, so there is a very simple fact that few people succeed. Because they always do it and make it a habit.
Lesson 1: Initiative is positive-I believe that only those who take the initiative have a chance to succeed.
When I first started as a salesman, every time I met a customer, I had a bad habit of explaining "I won't … because …" when I was turned away by the customer or asked by my colleagues why I didn't sign the bill. I didn't finish my plan because … "I always make excuses and complain. But I never realized that while making excuses for myself, I had become quite negative. Once you fall into this psychological trap that you dig yourself, sometimes you will naturally feel sorry for others, and correspondingly, many things that you think are very unlucky will happen to you, and at that time you will be cursed. It's also interesting to talk about my transformation. At that time, I was watching the TV series "Young Hero Fang Shiyu", and a lyric in its theme song inspired me a lot. "To make life better, you have to work hard to get lucky. "Since then," You have to work hard to get lucky "has been deeply engraved in my mind. Whenever I feel depressed, I secretly cheer myself up. I firmly believe that as long as I pay, I will definitely get something back. I began to treat customers with a very positive attitude, and I am willing to learn and think about ways to follow up with customers. It turns out that I am much more successful than before.
Lesson 2: Start from the finish line-set yourself a goal at different times.
Now that we are in a positive psychological state, in order to avoid a blind positive, we can also say that we have no direction, and often get twice the result with half the effort, which is not worth the candle.
When I first became a salesman, I always took billing as my primary goal from the beginning, instead of imagining how to make a blockbuster. If so, it is very likely that you will eventually push yourself into the psychological corner you set for yourself. But your real potential can't be brought into play, because you have chosen an extremely difficult road for yourself from the beginning, and you are exhausted before your turn to play. I am in favor of a step-by-step approach. Of course, you have to set a timetable for yourself, so you will be under pressure.
In dealing with my own performance, I will set a relatively easy amount for my monthly goals or goals at each stage, of course, aiming at the previous highs. Even if I increase my sales by a few dollars this month, I will feel that I am growing. Because of this, I have always maintained an optimistic attitude towards my work. As for customer follow-up, I understand that I can't sign a contract for customers at this stage, so I began to plan how to follow up next time. Of course, I will classify the urgency of customers first. Maybe my goal is to make those customers who only agree with our poor service in the first contact agree with my two service contents in the second contact, because these are the points that I can easily cut into again in the first contact. I believe that recognition again and again will bring me ultimate success. This is just a simple example. In fact, we need to do some phased evaluation in customer follow-up, and constantly revise and improve. But the most important thing is to stick to it in a way.
Lesson 3: Customer first-arrange time reasonably and do business with valuable customers.
As salespeople, our time is limited. We can't all feel hopeful for those customers who agree to serve, but we won't let go for a month, thus wasting a lot of time on those customers who have to cooperate after objective reasons. But you can use your spare time to make a phone call, try to find out the wind and determine the urgency of the customer. This is what I mentioned in the last paragraph. After meeting a customer, the first thing is to classify the urgency of the customer, so as to find some of the most important customers among them. What is the most important customer? It is generally believed that there are the following situations:
1, met the boss.
The boss really knows what service we do.
3, have a greater sense of identity (preferably in communication, he himself has clearly expressed his agreement with the part of our service)
There is a relatively recent promise (of course, this is only possible when we meet for the first time)
Don't forget to leave an excuse for coming up earlier next time (for example, send the plan, send the information, visit him when you have time, go back and apply for a discount and let him wait for your answer and payment, etc.). ).
Experience 4: Win-win thinking-strive for balance from the perspective of the company, customers and yourself.
In the whole sales process, the most unfortunate thing is to make customers feel that we are in the position of sellers. Buying and selling are the unity of opposites. The problem is that in the process of buying and selling, as our sellers, how to move towards a unified direction due to influence, it is important to let customers feel that we have always stood in his position and thought for him. I think we should face this problem directly, and sometimes we can tell customers directly through words. As a salesperson of a company, we will definitely stand in his, the company's and our own perspective, and strive to balance the interests of the three (customers are most afraid of dishonest people, so sometimes it is easy to think that we are honest), so that your customers can deepen their trust in you and pave the way for their next work. And if you have such an idea, remember to keep looking for the right opportunity in front of the customer and say it over and over again to deepen his understanding of you. Make him like you. Then you will succeed soon. Of course, what I want to say is that you must treat your customer sincerely and try your best to put yourself in his shoes. Don't forget that a fake can never be true, and don't treat your guests as fools, or you will be all wet. Quite simply, they can be bosses and have seats, and they must have their own advantages. From beginning to end, we will always be equal and mutually beneficial, because we are really here to help him do business and make money.
Experience 5: Know yourself-know your customers first, and then let them know about us.
After the first close contact with customers, we are sure to meet many guests who refuse us because they don't understand and misunderstand the problem of excessive storage. It will also be because some old customers are unwilling to continue to cooperate with us for many subjective and objective reasons after using our services. In the face of such obstacles, we can't complain about the customer first because he doesn't understand us enough. In fact, it is possible for us to get these customers back. Although we can't achieve the success rate of 100%, after some efforts, it turns out that we have won back most of our customers. How to get to know customers first? Then we must treat it differently first. For new and resistant guests, the key is not to pay too much attention to what he says, or even think it is just an excuse (remember, customers' hearts will change at any time, and there will never be fixed customers). We just need to remember that it is an effective way to tell him the best things of our company in stages by email, New Year cards, fax and telephone. Of course, in addition to doing a good job yourself, you can also ask for help through your assistant or colleagues in other departments, so that your energy can be shared. And your customers, when you call them one day, you will be surprised to find that the attitude of the guests has changed a lot. Oh, here's your chance!
Lesson 6: Learn from others-learn from others-brainstorm, many people have more ideas.
I believe that a person's ability is always limited. In the past two years of sales work, I found a very touching thing. I signed many contracts, often because I accepted the opinions and ideas of my superiors and colleagues and used them flexibly. Sometimes when I really need the help of my boss and colleagues, I will use their strength to complete a business together. Recognize your limitations, cherish the differences and lack of complementarity between people, and know how to thank your colleagues for their help. It is important to exchange their rich experience with each other.
Experience seven: constantly updating and surpassing-constantly growing and ready to go.
The saw will become dull after being used for a long time, and will be sharpened again after being re-polished. As a salesperson, if you don't know how to improve yourself at any time, you will one day fall from the so-called past glory to the bottom. It is very important for us to learn new knowledge in time. Besides books, I think it is very important to study hard at work. We can learn a wealth of products and foreign trade knowledge from our customers. After I get used to the customer, I will spend some time talking with him about whether he may become our customer in the near future. In order to learn something about their industry. Next time, I can use it on customers like him. Over time, we will become experts in all walks of life. ) At this time, when we talk about such customers, we have one more weapon to win. You can also learn knowledge from your peers, so that you can "know yourself and know yourself, and win every battle" and put yourself in a favorable position in the competition. We should constantly surpass ourselves, remember one sentence, don't compare with colleagues, which will only make you greedy and let your energy dissipate. Competing with yourself, while you are constantly surpassing yourself, it is very likely that you have surpassed others, but you have not easily reached a peak under any vicious pressure.
I hope my seven experiences can bring you some substantial help, and I also hope to have the opportunity to share your experiences!
Working experience in sales position 600 words 3
We are often confused about where wisdom comes from and where to go, how to capture the light of wisdom and find the balance we need at the junction of cost and income. We are often confused about where human power comes from, where it goes, and why we often panic in front of the huge market and have no way to observe it. I think the only way to answer these questions is to study.
Lev tolstoy once said, "A mind without wisdom is like a lantern without a candle." As the saying goes, "It's never too old to learn", which is true. Even though we have taken part in the work, we should not give up learning knowledge. On the contrary, as employees of an enterprise, it is of great benefit to read some books to broaden their horizons and absorb the successful experience of others after their busy work. Smart people are always good at filling their brains with other people's wisdom. This year, we learned the book "Growth" in the whole group and benefited a lot. In the fourth quarter, China Post Equipment Shenyang Company organized a reading craze of "reading one hour a day and one book a month", and our branch's study was also in full swing. The following are some experiences that I have combined with my own work after studying. I hope to share it with my friends and make valuable suggestions.
I. Sales Plan
The basic principle of sales work is to make a sales plan and sell according to the plan. Sales plan management includes not only how to make feasible sales targets, but also the methods to achieve them. Everyone has his own characteristics and methods. The key is to find a set of methods that suit you best.
Second, customer relationship management.
If the customer is well managed, the customer will have sales enthusiasm and will actively cooperate. If customers are not effectively managed, or customer relationship management is rough, the result is that customers' sales enthusiasm cannot be mobilized and sales risks cannot be effectively controlled. Therefore, we must try our best to maintain the customer relationship, pay attention to every detail of the customer, and let the customer feel that you are always by his side.
Third, information feedback.
Information is the life of enterprise decision. Sales people are in the front line of the market, and they know the market trends, the characteristics of consumer demand and the changes of competitors best. This information is fed back to the company in time, which is of great significance to decision-making. On the other hand, the problems existing in sales activities should also be fed back to the company in time so that the management can formulate countermeasures in time. The salesman's work results include two aspects: one is sales volume, and the other is market information. For the development of enterprises, market information is more important. Because the sales volume was yesterday, it has been realized, and what has become a reality cannot be changed; Meaningful market information determines tomorrow's sales performance and tomorrow's market.
Fourth, team fighting capacity.
It is important to play the overall effect of the team. A cohesive team, her fighting capacity is the most powerful and unstoppable. So everyone, no matter which department or business, should always remember that he is a member of the team and a positive one. My actions cannot be separated from the team, and my actions will affect the team. In order to continuously consolidate and enhance their combat effectiveness, the team will also be duty-bound to support the positive actions of every salesperson. * * * Work hard together, * * * make progress together, and * * * reap together.
Verb (abbreviation for verb) "There is no small matter in sales"
"Management is no small matter", and excellent managers are also careful leaders. Similarly, "sales are no small matter." Sales should be more cautious and prudent, looking for a win-win rule. Improve in learning, summarizing, practicing, groping and trying.
The above experience, I hope to inspire and help you, and I hope you can make progress with me! I believe our tomorrow will be better!
Working experience in sales position 600 words 4
When I first started as a salesman, my performance was poor, but I explained to myself, "I won't? Because _ _, my plan was not completed, because _ _ "I am always making excuses and complaining. But I never realized that while making excuses for myself, I had become quite negative. At that time, it was you who cursed. It's also interesting to talk about my transformation. I overheard a lyric, which inspired me a lot. "To make life better, you must work hard to get lucky." From then on, "You have to work hard to get lucky" is deeply engraved in my mind. Whenever I fail and feel depressed, I will secretly cheer myself up. I firmly believe that as long as I pay, there will be a return. I began to treat customers with a very positive attitude, and I am willing to learn and think about ways to follow up with customers. It turns out that I am much more successful than before.
First, put customers first, arrange time reasonably, and do business with valuable customers.
As salespeople, our time is limited. All customers who come to the store hope to make a deal, but they will not be spared for a day, thus wasting a lot of time on those customers who have to cooperate after objective reasons. The first is to classify customers, so as to find some of the most important customers in the shortest time.
Second, know yourself, first know your customers, and then let them know about us.
After the first close contact with customers, you will inevitably meet many difficult guests, and misunderstanding will also lead to the problem of excessive storage. In the face of such obstacles, we can't complain about the customer first because he doesn't understand us enough. In fact, it is possible for us to get these customers back. Although we can't achieve the success rate, after some efforts, it turns out that we have won back most of our customers. How to get to know customers first? Then we must treat it differently first. For new and resistant guests, the key is not to pay too much attention to what he says, or even think it is just an excuse (remember, customers' hearts will change at any time, and there will never be fixed customers). We just need to remember that we have to tell him the advantages and highlights of our products. You will be surprised to find that the attitude of the guests is slowly changing, so the opportunity is coming!
Third, constantly updating, constantly surpassing, constantly growing and ready to go.
The saw will become dull after being used for a long time, and will be sharpened again after being re-polished. As a salesperson, if you don't know how to improve yourself at any time, you will one day fall from the so-called past glory to the bottom. It is very important for us to learn new knowledge elements in time. Besides books, I think it is very important to study hard at work. I believe that a person's ability is always limited. Between our colleagues
It is important to exchange their rich experience with each other. Next time I can use it on similar customers, we will be more confident of success. You can also learn knowledge from your peers, so that you can "know yourself and know yourself, and win every battle" and put yourself in a favorable position in the competition. We should constantly surpass ourselves, remember one sentence, don't compare with colleagues, it will only make you greedy and let your energy dissipate. Competing with yourself, while you are constantly surpassing yourself, it is very likely that you have surpassed others, but you have not easily reached a peak under any vicious pressure.
Working experience in sales position 600 words 5
After this period of work, I also know what it's like to be a salesman. And I still can't reach that level. I learned all the knowledge from the old employees who took me. To tell the truth, I was forced to enter this industry at the beginning. There was also some prejudice against sales at that time. Because society doesn't like selling this profession, but after entering this industry, I found that this profession is completely different from what others described, not to mention that everyone earns money by their own efforts. Who is nobler than who? I think there is nothing wrong with selling this profession now, because I have seen many advantages of the tutor and his efforts, and these advantages and efforts deserve him to gain more things.
When I first entered this industry, I did have some opinions about it, and I was forced at that time. But after I entered this company, under the guidance of leaders and old employees, I slowly learned the professional skills of being a salesman. Although I was just fooling around at first, the leader was very kind to me. Later, I was embarrassed to muddle along, because my leaders and colleagues were very kind to me and made me feel a little guilty. So after I came in for a period of time to really understand this industry, I really fell in love with this industry and wanted to do it well. However, I may have been in the business for a short time, so my professional level is still not enough, but I will work harder to improve my business level in the future to repay the love of the company leaders.
During this period of study, although I have not achieved much myself, I have learned a lot of things that I have never touched before. I also know that there are many unknown tricks in this industry. I have also met many people I have never seen before, and these people have also made me know more about this society. When we first joined the company, the company prepared training for our newcomers. And when did I know it was the first time that I had a clear understanding of this industry. I understand that the most important professional skill in this industry is eloquence. Only by speaking well can I convince others and make them have the desire to buy. Another is that you need to give people a sense of intimacy, otherwise, no matter how good you say it, others will only think that you must be deceiving him. And what we have to do is to treat customers sincerely and treat them well, so that customers will pay for our future behavior. Of course, you still need a certain double quotient. If your brain is not flexible enough, you can't handle any emergencies. Although I have settled down now, I will continue to study and make my business ability stronger.