If the school has obtained the administrative permission of the education department, it is illegal to prevent it from attending classes, which constitutes a disturbance to the normal social order. The police may criticize you, fine you or even detain you; It is also possible to mediate disputes between you.
I. Complaint channels
Complaints about private education and training institutions may be lodged with the local Civil Affairs Bureau and Education Bureau.
Complaints about official education and training institutions can be made to the local human resources and social security bureau or the relevant departments of the Education Bureau.
No matter what kind of educational institutions violate the law, they can report it through the platform of "3 15" Voice of Consumers ".
In case of disputes or problems, if self-negotiation fails and it is necessary to complain about rights protection, the exact name of the training institution (not the name publicized by the institution, or abbreviation) should be determined according to the seal on the invoice (receipt) or the license (original) hung in the training place, and then the competent department should be determined according to its organization type.
1. If it is a company, it belongs to an enterprise. You can consult or complain to the administrative department for industry and commerce first.
2. If it is an "association or association" and belongs to a corporate body, you can consult or complain to the civil affairs department first;
3. If it is a public institution, it shall be managed by its superior administrative department;
4. If it is "a training school (college, center)", it is generally a non-enterprise legal person, and the education or human resources department will issue a school license, which will be jointly managed by multiple departments (hint: it is necessary to make sure that the school is in the "List of Qualified Private Training Institutions in Nanjing", and note that foreign education and training institutions are not allowed to set up so-called "branch schools" in Nanjing);
5. If it is "XX Alliance", "XX Base" and other types, it is difficult to find a management department without a valid license and a fixed place. If you are suspected of fraud, you can report it to the public security department when necessary.
6. If an individual has no qualifications for running a school, has a brand and a place, is organized and has a scale, and constitutes an "unauthorized private school", he may first report to the district and county education department (cultural education) or the human society department (vocational skills) where the school is located.
According to the types of problems, the complaints and rights protection of training institutions affiliated to the education system in Nanjing and all districts and counties are as follows:
1. Education and teaching management. For example, teachers are unqualified, run schools beyond the scope, set up teaching points privately, rent or lend school licenses, make false propaganda or advertisements without filing, and forge diplomas. He should complain to his examination and approval authority (the authority issuing the school license).
2. Academic education. Refers to educational institutions engaged in secondary and higher vocational education (including technical schools), adult high schools, adult higher education, distance education and other academic education through cooperative education. If students have questions about academic education grants, scholarships, teaching plans, teacher arrangements, curriculum arrangements, student ID cards, tuition and fees, graduation certificates, etc. , you should consult or complain to the cooperative colleges that issue diplomas or the higher authorities of the colleges.
3. Charges and refunds. Such problems are the most common, such as the price is not filed, or arbitrary charges, or refusal to refund the fee. In case of dispute, if the school can't reach an agreement, it should complain to the price department (the price bureau at the same level as the school license issuing authority), or complain to its examination and approval authority first, and then complain to the price department when it is not satisfied.
4. Tax evasion. If you don't issue formal invoices, but only provide receipts or lecture cards (cards), or even provide any credentials, you should complain to the tax authorities (the tax authorities at the same level as the school license issuing organs).
5. Corporate governance. Private non-academic education institutions are registered as non-enterprise legal persons in the civil affairs department and are independent legal persons. Found to escape from the registered capital, occupation or transfer of legal person property, corporate governance structure confusion, unauthorized establishment of branches, etc., should be to the civil affairs department (school license issuing authority at the same level of civil affairs bureau) complaints.
6. Labor contract issues. In case of labor contract disputes such as irregular employment, deduction of wages, arbitrary dismissal, etc., and no agreement can be reached with the school, complaints can be made to the human society department (the human society department at the same level as the school license issuing authority), or they can be resolved through labor arbitration and litigation.
7. Civil disputes. Such as projects, loans and other economic disputes, if the school can not reach an agreement, should be resolved through litigation.
8. Public security disputes or criminal offences. Such as accidental injury between teachers and students, fighting, and theft of money. If they can't reach an agreement with the school, they should report to the local public security department. If there is fraud, serious false propaganda, forged documents and seals, absconding with money, etc. , should also report to the local public security department in a timely manner.
9. Fire hazard. If there is no fire-fighting certificate, fire-fighting equipment is not up to standard, fire exits are blocked, escape doors are locked, etc. , report to the local fire brigade.
10. Others. If you don't know the competent department of the dispute, you can consult the examination and approval authority (the issuing authority of the school license) first.