Work summary and planning 1 Successful salesmen have clear goals and plans. They are always adjusting their goals, making corresponding plans, and strictly following the plans. The marketing king of Japan's insurance industry has set himself the goal and plan of visiting 20 customers every day. If it doesn't arrive that day, he will insist on going out without eating at night. It is because of his perseverance that he deserves the top sales king and brings him great wealth.
Carry out our plan and plan our work. Salespeople should have long-term goals, annual goals, quarterly goals and monthly goals, and break down clear goals into your action plan for the day, such as how many visits do you have to complete every day to achieve your goals? How much sales do you want to achieve? Where did you visit today? What is the tour route for tomorrow? Every day, my heart should be clear.
Sales without goals and plans, like a ship without navigation marks and sculls, can only drift on the river. Without goals and plans, salespeople can't evaluate and summarize their work performance. He can't remember where his products have been sold, which wastes a lot of time. His performance is stagnant because he has no records. If there is no record, it does not happen.
Successful salespeople have clear goals and plans. They are always adjusting their goals, making corresponding plans and strictly following them. The marketing king of Japan's insurance industry has set himself the goal and plan of visiting 20 customers every day. If it doesn't arrive that day, he will insist on going out without eating at night. It is because of his perseverance that he deserves the top sales king and brings him great wealth.
Carry out our plan and plan our work. Salespeople should have long-term goals, annual goals, quarterly goals and monthly goals, and break down clear goals into your action plan for the day, such as how many visits do you have to complete every day to achieve your goals? How much sales do you want to achieve? Where did you visit today? What is the tour route for tomorrow? Every day, my heart should be clear.
Sales without goals and plans, like a ship without navigation marks and sculls, can only drift on the river. Without goals and plans, salespeople can't evaluate and summarize their work performance. He can't remember where his products have been sold, which wastes a lot of time. His performance is stagnant because he has no records. If there is no record, it does not happen.
Work summary and plan Part II 1. As a non-profit department, it is the top priority of our work in the first half of the year to control costs (expenses) reasonably and give full play to the internal supervision function of enterprises. At the beginning of the year, in order to strengthen the standardization of basic accounting work and improve the management mechanism of the company, the finance department formulated new management rules. The workflow of loan, expense reimbursement, audit and so on are detailed in the detailed rules. Through the study and discussion of the detailed rules, we will link each clause with the actual business one by one, find problems and loopholes, digest them repeatedly, and strictly control them. The cashier stressed that we must adhere to principles and not be insensitive, and shut out some unreasonable loans and expense reimbursement. In the process of voucher review, we carefully review each voucher in accordance with the provisions in the detailed rules and do not take the problem to the next link. Through half a year's practice, we have made remarkable achievements in our work. Numbers are the most convincing. When the sales volume was basically the same as that of the same period last year, the three expenses (management expenses, sales expenses and financial expenses) decreased by 20.8% compared with the same period last year. Through practical work, we all deeply realize the necessity of increasing cost control and introduce the corresponding system as soon as possible.
Second, the finance department is exposed to a lot of data and boring reports every day, but everyone takes pleasure in suffering, never complains, and works well. In order to improve employees' sense of honor, according to the salary assessment system issued by the company, we have formulated an internal employee salary assessment plan accordingly, and the department manager will comprehensively judge their usual performance according to the job description and submit it to the accounting supervisor for reference. The implementation of the assessment system effectively mobilized everyone's enthusiasm, gave full play to the incentive mechanism of enterprises, and rationally utilized human resources.
3. In order to better communicate with the department, while completing our own work, we carried forward the spirit of cooperation and actively cooperated with the general manager's office to successfully complete the annual inspection of industry and commerce, paving the way for the subsequent annual inspection of enterprise loan certificates. In order to cooperate with the logistics center to enter fees, we prepare accounting vouchers in time and accurately, and do a good job of voucher transmission and summary. In order to better calculate the profit and loss of the marketing department and provide a basis for the company to complete the sales plan, we record each payment in time, accurately record the payment settlement and check with the current accounts of the marketing staff regularly, so as to keep the data of the marketing department, the finance department and the logistics center consistent.
Fourth, in order to cultivate their comprehensive ability, learn from each other's strengths. We hold regular group discussions to learn about the enterprise accounting system. We communicate with each other, get familiar with the workflow of each position, and put the problems on the table. Employees convey it to the department manager, who in turn conveys it to the supervisor, who takes corresponding measures according to the summarized opinions and suggestions. In addition, we arrange the field work of each employee reasonably, so that everyone has the opportunity to get in touch with the outside world, so that the work can be both inside and outside and relaxed.
In the first half of the year, we overcame many difficulties in tax work. By actively participating in the on-the-job training of tax personnel organized by the state and local tax bureaus and consulting a large number of financial materials, the company successfully completed and passed the annual examination of corporate income tax payment and value-added tax for general taxpayers. Through the study of tax planning, the quality of monthly tax returns has been improved, and various reports of statistics bureau, finance bureau and tax bureau have been mastered.
Work Summary and Plan 3 Time flies, time flies, and I have been in the company for almost half a year. With the strong leadership and care support of the company leaders, I have made great progress in xx.
I. Annual Work Situation
1, familiar with the rules and regulations of the company.
I joined the company in August of xx. In order to integrate into the company team faster and better and lay a good foundation for future work, I stepped up my understanding of the company's rules and regulations and became familiar with the company's corporate culture. Through understanding and familiarity, I am proud to join the company's team, but I also feel my own pressure. In the future work, I will take the company's various rules and regulations as the criterion, strictly demand myself, and complete the work tasks faster and better.
2. Be familiar with the workflow.
As an assistant designer, my duty is to help designers complete all kinds of drawings and documents in the process of talking about bills, and make full preparations for designers to sign bills. After a period of running-in, I gradually know how to do it and do the work at hand well. Under the guidance of the designer, I not only know a lot of professional knowledge, but also know a lot of truth about being a man and doing things.
Second, the existing shortcomings and improvement measures
Xx years passed away with the wind. Looking back on my work in the company for nearly half a year, the workload is not large, the highlights are almost non-existent, and many jobs are still unsatisfactory. To sum up, the shortcomings mainly include the following points:
1, lack of communication, unable to make full use of resources.
In the process of work, due to the lack of solid professional knowledge and certain inertia, the consideration of things is not comprehensive and meticulous enough, and I don't take the initiative to ask other colleagues for advice, which leads to reduced work efficiency or even mistakes, and I can't make full use of superior resources. As the saying goes, "Three people must have a teacher". In the future work, I will actively strengthen communication with colleagues in other departments, share resources through the company's platform, and improve work efficiency.
2. Lack of planning
In the process of work, due to the lack of planning, the purpose of work is not clear enough, the contradiction between primary and secondary is unclear, and the effect of getting twice the result with half the effort is often achieved. The leader is dissatisfied or full of grievances. In the future work process, I will make a work plan carefully, strengthen my understanding of the purpose, distinguish between primary and secondary contradictions, and strive to get twice the result with half the effort.
3. The major is narrow.
As a modern talent, he should be versatile, so that talents can meet the needs of the times and the company. My major is narrow and I have no basic knowledge of other majors, which limits my development. In the future work process, I will strengthen the study of other majors, make full use of the company's resources, improve subjective initiative, and strive to become a multi-functional and compound talent.
Three. Xx-year target plan
1. Strengthen self-study, combine with reality, consider more details, do a good job seriously, and actively cooperate with colleagues' work projects. Continue to strengthen the study of the company's systems and businesses, and realize a comprehensive and in-depth understanding of the company's systems and businesses. Take the company's various systems as the theoretical basis of their attendance work, and combine the actual situation to better carry out attendance work.
2. Actively learn from colleagues, consult modestly, promote learning through practice, and improve your working ability in all directions.
3. Overcome many shortcomings, strengthen study, and contribute to the development of the company.
Finally, I'd like to thank all my colleagues for your company in the past six months, which made me feel warm and cordial when I was alone in a foreign land. I want to thank the company, for giving me such a good learning platform, so that I don't know anything just after graduation, and I have learned too many things I have never seen in the past few days.
Work summary and plan Part 4. And strive to improve sales performance on the basis of completing sales tasks.
I think the development of our Bajin men's clothing store is inseparable from the comprehensive quality of all employees, the guidance of the store manager and team building. Establishing a good sales team and having a good working mode and working environment are the key to work.
These are my immature suggestions and opinions. Please forgive me if there is anything wrong.
Work summary and plan 5 1. Unify the company's financial accounting methods and standards according to the requirements of large-scale development and professional management: 1 Establish a series of financial management systems and urge all units to seriously implement them. In addition to most financial and accounting systems, the company has also formulated expense management measures, fund management measures, office supplies management measures, computer management measures and economic activity analysis according to the actual situation of the company throughout the year. And implemented throughout the company, ensuring the unification of several major expense standards. The second is to formulate a unified standard for annual expense budget, give specific standards for specific positions, and feed back to all departments every month, requiring all departments to analyze it every month, and analyze the management expenses of all units in the company every quarter and report it to the bureau finance department. Management expenses are controlled within the annual budget. Budget management has been steadily advanced and the budget content has been refined. Classified statistics by subjects, laying the foundation for comprehensive budget; After the budget plan is properly adjusted according to the feedback from each branch, it will be approved by the general manager and sent to each branch as a formal document, so that all units can have a comprehensive understanding of the company's budget and enhance the transparency of the budget; Increase the rigidity of the budget. Pay attention to the problems existing in the budget implementation and related situations, give feedback to the company leaders from time to time, strictly examine and approve the problems such as exceeding the budget, and carry out special demonstration and analysis on the matters applying for adjustment according to the prescribed procedures before implementation. Over the past year, the overall implementation of the budget has been good.
Second, strengthen financial fund management and expense budget management to ensure the minimum cash flow of production and operation: the company's contract amount target this year is 5 billion, which needs us to invest a lot of bid bond to support it. Railway projects also need to buy a lot of large-scale equipment, and our company has not been established for a long time and its capital reserves are insufficient. In order to reduce the financial pressure and standardize the use of funds and expenses, the Finance Department has carried out budget management of funds and expenses this year and tried its best to raise funds. The specific measures are as follows: First, the use and arrangement of funds. In accordance with the principles of "support by income", "live within our means" and "comprehensive balance", the company requires all units to submit weekly capital statements, manage and allocate funds in a unified way, and implement a daily capital budget approval system.
The company implements internal paid adjustment for internal funds of the company. You have to pay the use fee for occupying funds. The second is to formulate a system to increase the recovery of project funds, put the main responsibility for project payment settlement on all managers of the project management department, incorporate the recovery of funds into the assessment of the project management department, and link it with the income of all personnel, especially the project manager who is responsible for project payment settlement, who will be responsible for life. If he fails to reach a certain proportion, he will not be able to honor the contract responsibility award. The third is to clearly take the cash flow index as an important assessment index of the company; Adhere to the principle of "support by income, and establish an early warning mechanism for project collection"; Clean up the arrears of project funds and subdivide the responsibility to individuals (accounts receivable and other receivables); The Company verifies the profits and monetary funds that should be paid by each unit.
In the whole year, the company approved that all units should pay 34 million yuan to the company, and actually recovered 3 1.56 million yuan. Except for the railway company's 2.35 million yuan, the rest were paid in full and on time. Fourth, implement a fixed cost budget management system to save costs. Specifically, not only the fixed expenses of the branches of the company should be budgeted and controlled as much as possible, but also the fixed expenses of the leaders and project managers at the two levels of the company and branches should be accounted and budgeted separately like departments, so as to achieve the purpose of reducing expenses on the basis of open source. Fifth, under the coordination of General Xie, the Finance Department borrowed 654.38+008 billion yuan from the Bureau according to the company's operating capital requirements, effectively ensuring the capital turnover needs of production and operation of various units. Among them, Anhui Company is 20xx million yuan, Tunnel Company is 28 million yuan, company headquarters is 6.5438+million yuan, Harbin University Project Department is 20xx million yuan, and Shuisui Project Department is 30 million yuan. Sixth, actively strive for the support of the bureau and convert the equipment purchased by the bureau into the investment funds of the bureau. The annual investment is 45.25 million yuan, including 9 million yuan in cash, which not only reduces the company's annual loan interest payment to the bureau by more than 3 million yuan, but also increases the company's fixed assets by more than 40 million yuan, greatly enhancing the company's strength.
Three, regular financial analysis, provide decision support. The financial department has developed an economic activity analysis module, which has consolidated relevant tables and formed standard procedures and indicators. Through the cash flow analysis of business activities, the source and contribution of the company's cash flow are summarized. Through regular financial analysis, companies can timely and accurately understand the current situation of the business they are responsible for, promote the reduction of internal costs and improve economic benefits.
Fourth, do a good job in daily financial management and provide timely service support for branches and projects:
First, in the case of a small number of personnel in the finance department, through orderly organization, we can properly handle various tasks according to priorities. The finance department can't do without the receipt and payment of funds, financial accounting and bookkeeping every day. This is the most common and difficult job in the finance department. Over the past year, we have provided timely support for various economic activities at home and abroad. Basically meet the financial requirements of various departments for our department. The company's capital flow has been very large, and the employees of the finance department have been working in a "serious, careful and rigorous" style, and all funds are received and paid safely, accurately and timely without any mistakes.
Second, provide various reports to relevant leaders in a timely manner, and report the company's financial situation to leaders in a timely manner, which is convenient for leaders to make decisions.
Third, cooperate with the higher authorities to complete the listing of 83 1 in time. Fourth, strengthen financial inspection and internal control management to prevent capital risks. The company's income funds and expense funds are included in the enterprise's monetary fund account accounting, which is convenient for cash monitoring and management; Established a regular financial inspection system, and organized 1 financial inspection every quarter. The inspection focuses on whether the seal is managed according to regulations, fund management, inventory management, fixed assets management, etc. , and rectify the problems existing in the inspection within a time limit, and check the implementation of the rectification.
In short, all financial personnel have shown their efforts and dedication in their busy work this year. Although a lot of work has been done, there are still many things to do and some things are not enough. First, in the first half of the year, some railway project approval funds were not fully recovered in time as required; Second, the financial department failed to often go deep into branches and projects to get first-hand information and information; Third, the review of the situation of various departments is not strict.
In the new year, the financial department will, as always, closely focus on the overall business thinking of the company, strictly manage it, and actively be a good staff for the company's leadership and business decision-making. The specific work arrangements and plans are as follows.
First, arrange funds scientifically and reasonably according to the financial budget, and give full play to the efficiency of fund use. At ordinary times, we should actively provide comprehensive and accurate economic analysis and suggestions, and be a good staff member for company leaders' decision-making.
Second, in-depth study of tax policy, reasonable tax avoidance, improve efficiency. In the new year, all financial personnel should strengthen the research and study of tax policies and regulations, strengthen contact and coordination with tax authorities, and increase benefits for the company through reasonable tax avoidance.
Third, do a good job in the management of fixed assets. All assets should bring benefits to the enterprise. In 2006, we should strengthen the disposal of idle assets and scrapped assets and strive to improve the profit rate of assets. Fourth, strengthen management, tap potential and increase efficiency, and serve the realization of production and operation objectives and the growth of benefits. Management is a productive force and a guarantee for the normal operation of enterprises. Management is the key link to improve the core competitiveness of enterprises. The establishment of innovation mechanism must be guaranteed by management, which is eternal for enterprises. To this end, the Ministry of Finance will focus on strengthening internal management, that is, further strengthening financial management, reducing financial costs, controlling production costs, implementing comprehensive budget management, making reasonable arrangements, reducing unnecessary or urgently needed expenditures, making annual production and expenditures budgeted and planned, and making effective and reasonable use of enterprise funds. At the same time, the expenses of government departments should be scientifically budgeted, used in a lump sum manner, and included in the year-end assessment of each unit to effectively control unreasonable expenditures of various expenses. Fifth, clear responsibilities, strict requirements, actively do a good job in professional ethics training for accounting practitioners, and improve service level. Sixth, stabilize the financial team and continue to strengthen the business training of accounting practitioners, so that the financial accounting work of the whole company will reach a new level. We specifically start from the following aspects:
1. Strengthen theoretical training and enhance financial macro-management awareness. Make financial personnel change from the working state of dealing with daily business, fully understand the continuity and complexity of financial work, and cultivate the sense of being ahead of time.
2. Strengthen the training of enterprise financial analysis. With the goal of implementing comprehensive budget management, we should train accounting practitioners to predict in advance and analyze the company's basic finance in the process.
3. Strengthen accounting practice training. Pay attention to work efficiency, take the implementation of financial accounting computerization as the goal, and comprehensively improve the quality of financial personnel.
Finally, I would like to thank the leaders for their support and care for all the staff of the Finance Department in the past year.
Work Summary and Plan 6 In the first half of the year, under the direct leadership of the general manager of the hotel, with the cooperation and support of all departments, the human resources department was United, not afraid of difficulties, worked hard, kept down-to-earth and did its duty, and achieved excellent results.
As the staff and assistants of the leaders, the staff of all departments constantly improve the service level, communicate with the outside world and coordinate the relationship, effectively unify the thoughts of all departments into the decision-making of hotel leaders, and effectively promote the healthy development of all work. Now make the following report.
First, work around the center and improve the service level.
As the saying goes, the train runs fast, all by the headband. The decision-making and instruction spirit of senior leaders is related to the healthy development of the hotel as a whole and is the central work of the hotel. In the first half of the year, under the correct leadership of the general manager of the hotel, the human resources department continuously improved the service quality and service level closely around the leaders' decisions, which was uploaded and issued, effectively promoting the implementation of various decisions. In order to promote the scientific management of the hotel and improve the marketing and service level of the hotel, the human resources department went deep into all departments of the hotel and customer groups according to the ideas and instructions of the leaders, conducted detailed investigations and studies, and earnestly solicited opinions and suggestions from all departments, further improving the management measures and service system of the hotel. Summary of the work of hotel human resources department by!
Within half a year, 32 documents such as # # # #, # # #,No. were drafted, which laid a solid foundation for the establishment and improvement of various systems. After the research and approval by the leaders, the staff of our department distributed all kinds of documents and carefully conveyed the spirit of the explanation documents, which laid a good foundation for resolutely implementing various decisions.
Meeting is an important form of studying and solving problems, and it is also an important working method of finding out the bottom and giving top priority. Our department gives full play to the advantages of running documents, handling affairs and holding meetings, and seriously organizes various meetings. According to the theme of each meeting, carefully prepare in advance to ensure that the notice is in place; In the activity, actively participate in the meeting and keep the meeting records; Follow up the service afterwards, sort out the contents of the meeting, form a written document and convey it to all departments. In half a year, a total of # # meetings were organized and # # meeting banners were made.
Second, pay attention to human resources and provide talent and intellectual support for hotel development.
Human resources are the premise to ensure the healthy development of hotels. In order to recruit more talents, our department widely publicized on websites, newspapers and magazines, posted recruitment notices, and sent personnel to the talent exchange market for many times to carry out publicity and recruitment activities; In order to choose the best among the best, our department organized many job fairs, strictly examined the conditions of recruiters, assessed the quality and ability of recruiters, and tried to choose people with both ability and political integrity to join the hotel team;
In order to make the best use of talents and make the best use of everything, our department comprehensively analyzes the characteristics of talents according to their own educational level, comprehensive quality and assessment results, rationally allocates human resources, assigns them to suitable positions, gives full play to the advantages and strengths of each employee, conducts follow-up inspection, synthesizes all kinds of information during the probation period, eliminates unqualified people, and chooses people with high professional ethics and strong ability to serve the hotel. In the first half of the year, * * * organized # # recruitment conferences, in which # # people were hired and # # people were eliminated. Among the new employees, # people were adjusted in time.
Third, pay attention to team building, do a good job in training and corporate culture construction.
Team training and corporate culture construction are the fundamental way to build a high-quality and high-performance staff, the key to improve the centripetal force and cohesion of the hotel, and the important way to improve the team service awareness and skills. Combined with the actual needs of the hotel, our department has focused on two tasks. The first is to organize full-time training. In order to comprehensively improve the overall working ability of hotel staff, our department has negotiated with # # Tourism College for many times and actively contacted professional professors to teach in the hotel. In view of the weak links of employees, we have studied and analyzed with lecturers many times, finally determined the focus of training, formulated a scientific training plan, and conducted training in stages, batches and levels while ensuring the normal operation of the hotel.
Work Summary and Planning Chapter VII worked in Rong Feng for nearly five years. Looking back on the work in XX years, I have a little sweat, a little laughter, and a little disappointment and disappointment. Make the following three conclusions about the right and wrong at work:
1. What are your job responsibilities?
(1) As a famous quality assurance team leader, you should be responsible for the work that the quality assurance team leader does every day;
(2) Preliminary handling of abnormal quality of each station;
(3) Statistical analysis of quality status and formulation, tracking and closure of quality abnormal improvement measures;
(4) Before going off work every day, check the relevant inspection records of each station on that day, mark the abnormal places, and find the parties to confirm the abnormal situation and the improvement period;
5] In addition to appointing a tutor, newcomers should always follow up the progress of tutoring;
[6] According to the latest inspection standards and specifications of customers, conduct regular training and assessment on the quality assurance of each station of the Group;
(7) Reasonably allocate the quality assurance of each station of the Group according to the post requirements, and make a rotation work plan;
Being in addition to these tasks, but also to complete some other tasks assigned by the superior.
2. Listen to unpleasant suggestions and correct your work attitude.
(1) communicate with subordinates more, if you want to take care of others; Be yourself first.
For example, the night shift quality assurance work discipline is poor! Often complained by other departments that they could not find the warranty, and subordinates often left before; When talking to him, he said that I often sleep at night shift, which makes me unable to control the work discipline of my group.
In order to manage this team well, prepare more refreshing items, such as tea, coffee, wind oil, etc. After that conversation with subordinates during the subsequent night shift; After two months of hard work, the problem of dozing off and sleeping at night has been corrected now. When I went to take care of my subordinates again, they said nothing.
Those who can talk want to talk, and those who can't talk grab words.
For example, when the quality assurance work needs to cooperate with other departments, there are differences, and some people will raise their voices in order to let others accept their ideas; I blushed and my neck was thick, which made people think we were fighting. I was so angry that I didn't say anything. I haven't done anything yet
At this time, we should pay attention to adjusting our mentality and learn to put ourselves in others' shoes. Learn to find the basis (evidence is needed to mention the exception list) and solve it in a reasonable way; Never bring bad emotions to work. If the other party still doesn't cooperate, find the person in charge at the next higher level in the responsible department to upgrade.
(3) Whether it is done well is a question of ability, and whether it is done well is a question of attitude.
For example, the superior assigns tasks, and the following people are watching; Some people can push and drag, and finally find various excuses to not finish the work assigned by their superiors.
This requires a good attitude. As a team leader, you must take the lead. Before the team leader finished, the following people had an excuse to shirk.
3. Make a good work plan and prioritize things.
(1) It is very important to do a good job of handover!
The quality assurance of each station of the two shifts needs to be well connected to avoid doing useless work. Daily data changes, customer complaints, abnormal list follow-up results, etc. Make a clear handover on the handover book or by email. There must be a reply if there is a handover.
(2) It is very important to plan working hours reasonably!
What is the first thing to do when you go to work every day? What should I do after that? Go over it in your mind before going to work and see what you didn't finish the day before; Measure the priorities of things and make rational use of working hours. Try to avoid being busy! Busy! Time passed, but nothing was done.
Looking back on the upcoming XX year, there are some regrets; However, looking forward to XX years, I believe that through everyone's study and efforts, we will certainly be able to do a good job in quality. In view of this, we have made the following five plans for the work in XX years:
(1) Make appropriate adjustments under the condition that the current job responsibilities remain unchanged; Strengthen the study of their own quality and new knowledge, such as the latest inspection technical specifications of customers;
⑵ Save the defective products and abnormal treatment results of each station in the form of photos as the data for new employees to learn to deal with defective products before taking up their posts in the future;
⑶ Find out the problems with vague concepts in the customer inspection standards, and ask the personnel of relevant departments to confirm the specific standards for judging abnormalities, preferably in the form of samples or photos;
(4) Check the drawings regularly and replace the tattered data in time;
5] Clear the job responsibilities of quality assurance personnel at each station, and carry out job rotation regularly.